really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
47,680 miles

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problem #62

Jan 012018


  • 70,000 miles
Oil is collecting at my air intake. I have replace the PCV valve but it is still leaking oil onto my air filter. This is also causing fumes in the vehicle.

- Elizabethtown, KY, USA

problem #61

Jan 092019


  • 88,500 miles
I have an exhaust smell coming from my vents. This odor is present in the front and back seats of the car. It is present when the vehicle is in motion, as well as when it is stationary. It happens at random times and can happen while driving at a slower rate, and while driving at high speeds. The dealership cannot identify the source of the smell.

- Wilmington, DE, USA

problem #60

Dec 232018

Explorer 6-cyl

  • 58,900 miles
The contact owns a 2012 Ford Explorer. The contact stated that the throttle body assembly was faulty. When the contact depressed the accelerator pedal, the vehicle would not accelerate. The contact pulled the vehicle over and it started shaking. When the contact turned off and restarted the vehicle, it operated normally. Sames Ford (4721 ayers St, corpus christi, tx 78415, (361) 851-7600) diagnosed that the throttle was faulty and provided the repair cost. The manufacturer stated that there was no recall and advised the contact to save the receipts for reimbursement if a recall was issued. The failure mileage was 58,900. Consumer stated car would not accelerate on a busy road. Problem was fixed.

- Corpus Christi, TX, USA

problem #59

Sep 172018


  • 73,000 miles
When trying to make an unprotected left turn at a stop sign, I pressed the gas and my car didn┐T move for a couple of seconds once it dod move it took a few more seconds for it to accelerate quickly to safely make my turn. The oncoming traffic in the lane I was crossing over for the turn had to brake suddenly because my car didn┐T make it through the intersection fast enough. I was told that my turbo boost was bad. I have a 2012 eco boost model and it was classified as ┐under boost┐ which wasn┐T allowing my car to accelerate properly and would eventually give out completely not allowing me to accelerate at all.

- Mansfield, TX, USA

problem #58

Jul 232018

Explorer 6-cyl

  • Automatic transmission
  • 87,362 miles
The contact owns a 2012 Ford Explorer. While driving 30 mph, the vehicle stalled, shut off, and the check engine indicator illuminated. The contact stated that the failure occurred multiple times. The vehicle was taken to crossroads Ford of sanford (3251 nc-87, sanford, nc 27332, (888) 352-5045) where the contact was informed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 87,362.

- Sanford, NC, USA

problem #57

Apr 182018


  • 102,000 miles
While driving on highway, lost power and speed dropped. It was like engine stopped working properly. Had to pull off road, it was so scary on highway to loose power not to mention dangerous!!! check engine light came on. After taking to Ford dealership, found out that ecoboost turbo had blown and seized up.

- Louisville, KY, USA

problem #56

Oct 312017


  • 155,000 miles
The contact owns a 2012 Ford Explorer. While driving various speeds with the accelerator pedal depressed, the vehicle stalled and the oil pressure and power train wrench warning indicator illuminated. The vehicle was unable to start on the first attempt. The failure recurred over three times. The contact noticed the failure after she depressed the accelerator pedal after a complete stop. The local dealer (gulf coast Ford, N, 3000 state hwy 288, angleton, tx, 77515) was contacted scheduled an appointment for two days later. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 155,000.

- W Columbia, TX, USA

problem #55

Aug 172017


  • miles
An exhaust odor repeatedly occurred in the cabin while the vehicle was accelerating.

- Spokane Valley, WA, USA

problem #54

Feb 012017


  • miles
Rotten egg/sulfur smell inside cabin/occupant area coming from vents when engine under heavy load such as going up hill or coming onto highway and RPM's increase, accelerating at higher speeds to merge into traffic from off ramp. Noticed more when ac is on. Bought vehicle used from a local car dealer in Feb of 2017

- Rochester, MN, USA

problem #53

Aug 012017


  • 72,000 miles
(re)starting August 1, 2017, while driving, the vehicle would suddenly and without warning decelerate, with no response from the gas pedal. Ford calls this their "limp home mode." The wrench icon warning would display and the entire vehicle would shudder until it was put in park and turned off. Usually, it would resume normal operations after being restarted, however, on one occasion, it took three attempts to restart. After two such incidents occurring in less than a mile, I don't feel safe driving on the highway (or, really, any other place) as there is no indication to other drivers and the vehicle actively decelerates, rather than coasting. During one such incident, the deceleration was so pronounced that passengers jerked forward in their seats and a canine passenger lost its footing, falling into the back of the seats. We previously experienced this same issue in 2015, leaving me and a small child stranded when the vehicle did not restart at all. As part of a "goodwill" repair due to the vehicle being just out of warranty, the etb (electronic throttle body) and purge valve were replaced by Ford. I filed complaint 10787972 with the NHTSA on 10/25/2015. In 5 years, this will be the second replacement of a part that's expected to last well over 6 years. Ford is aware of the problem, is and has been sued, and is being investigated.

- Mckinney, TX, USA

problem #52

Aug 282015


  • miles
Purchased this car in August 2015. Every time I accelerate quickly to pass someone or go up hill fumes enter the car. Very strong odor and I have two young daughters who are unable to tell me if they feel funny from the fumes. Purge valve sensor replaced due to engine light coming on repeatedly.

- Duncannon, PA, USA

problem #51

Jul 142017


  • 88,000 miles
Turbo gone bad - car began making loud rattle noise when started. Noise would subside some after a few minutes. Car has been very slow to accelerate, whenever it's being driven, over the last few months. Have to really press down all the way on the gas in order to keep it going. The mpg have been steadily declining as well over the last few months. Dealer told me it's a "turbo problem". was told that 180 other 2012 Explorer are also affected, parts on back-order for six weeks. Can't drive car. Repair cost approximately $3500. Ford offering no relief at this point.

- San Diego, CA, USA

problem #50

Jun 052015


  • miles
I am experiencing the exhaust fumes smell in my vehicle when accelerating up hills or when merging into traffic. My family has suffered symptoms such as headaches and lightheadedness due to the smells. The smell is a very strong exhaust fumes smell and lasts for at least 30 seconds to a minute.

- Bowling Green, KY, USA

problem #49

May 262017


  • 58,000 miles
Turbo failure while driving, large loss of power and potential for an accident. Turbo charger failed on my 2.0L ecoboost engine at 58,000 miles. Turbo failed while in traffic and caused very poor performance and could have easily caused a wreck. Turbo failure does not create a check engine light or give any indication that is has failed other than a large loss of power and the engine continues to run. Turbo failure is sudden and there is no indications prior to it failing. The turbo was not covered by warranty due to vehicles age even though under 60K.

- Mauldin, SC, USA

problem #48

Jun 122017


  • 59,000 miles
I abruptly accelerated around a car that maneuvered infront of me and my interior cabin was filled with an nauseating exhaust smell. I got a headache, light headed, and pulled over, because I was starting to get dizzy and develop headaches. This occurred on a highway, and nearly killed me. I am furious.

- Newport News, VA, USA

problem #47

Feb 152017


  • 100,000 miles
Our 2012 Ford Explorer has a heavy fuel smell in the cabin after driving for more that a few minutes. It seems to be getting worse as time passes.

- Harvest, AL, USA

problem #46

Jan 302015


  • 40,000 miles
My vehicles air turns on on it's own as you drive. This is not the ac nor heater. As you drive you can hear your air vents turn on and you smell a foul smell and the air pushing through the vents is muggy sticky air that makes your skin feel clammy. This has been reported to the dealership before and had been "repaired" however, the air continues to push through the vents whether you have the switch set to on or not.

- Inglewood, CA, USA

problem #45

Jan 012017


  • miles
We have noticed intermittent odors in the cabin. Sulphur smelling odor after accelerating quickly (for example passing, merging). It happens when the heat is on, or off. It has happened intermittently for as long as we can recall however the smell is now (approx. The last year) noticeable just about any time we do highway driving. It almost exclusively happens on the highway. On the infrequent occasion that I need to make a quick acceleration while doing around-town driving, the smell can be noticed. I am currently receiving medical attention for severe symptoms of, what I believe to be, carbon monoxide exposure. Symptoms include extreme fatigue and headaches.

- Shelburne, VT, USA

problem #44

Nov 012016


  • 100,000 miles
The contact owns a 2012 Ford Explorer. The contact stated that there was an abnormal fuel odor while operating the vehicle. The check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel odor could not be diagnosed; however, the check engine indicator failure was diagnosed as an air filter needing to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

- Terry, GA, USA

problem #43

Jul 042011


  • 5,000 miles
Drove vehicle with air conditioning on and recirculation closed from Texas to Virginia and back at normal highway speeds. There was an exhaust smell in the car most times. Had to be taken to emergency care with respiratory distress a couple of days after returning. Was on treatment for copd for the next five years.

- Rosenberg, TX, USA

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