10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 53,295 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Ford Explorer. When starting the vehicle, the windshield wipers operated without warning and failed to stop until the vehicle was powered off. The contact called a local dealer (bonnell Ford, 353 cambridge St, winchester, MA 01890) where a service appointment was scheduled for 09/27/2017. The manufacturer was notified of the issue and referred the contact to NHTSA. The failure mileage was 55,272.
- Winchester, MA, USA
The contact owns a 2013 Ford Explorer. While driving 65 mph, the driver's side windshield panel separated from the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted. The approximate failure mileage was 76,000.
- Colchester, IL, USA
This is my third attempt at this. My Explorer has the exhaust problem you are seeing in the news. I have tried to work with the dealership, Ford directly and now one wants to acknowledged. I have been chasing this for a few years. My kids and I are getting ill and with 100 degree temp and below zero climate we have to use the air. They also have a problem with their outer window pillars where they will come lose and randomly fly off on the freeway. Below is my conversation with Ford directly who claim this is rare and does not cause safety risk, to see the dealership who needs to take the car apart at my expense to even try and locate the problem.
- Weiser, ID, USA
Two things: The window outer pillar mount randomly flies off of the vehicle. My glass guy has even traded out the whole part and again it has flown off. This glass guy is the one who does glass for the Ford dealer here. 2 - the exhaust that comes through the rear air vent not only smells bad but makes me and my kids very ill.
- Weiser, ID, USA
My front windshield wipers will not turn off and it is in the off mode. I was driving.
- Desoto, TX, USA
Windshield wipers will just come on sometimes when you start the vehicle. If you turn them on to clean windshield and turn them off they will still come on after you have turned them off. Really a pain to deal with.
- Reidsville, GA, USA
- Richardson, TX, USA