10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
42,117 miles

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problem #2

Dec 242018

Explorer

  • 62,734 miles
The contact owns a 2016 Ford Explorer. After parking the vehicle, the automatic hatchback door slammed onto the back of the contact's head. There were no injuries. The dealer (adams Ford company, 2002 main St, logansport, la 71049, (318) 697-5561) diagnosed that there was a defective part that caused the door to slam on the contact. The manufacturer had not been contacted. The failure mileage was 62,734.

- Mansfield, LA, USA

problem #1

Dec 012016

Explorer

  • 21,500 miles
The contact owns a 2016 Ford Explorer. The contact stated that the liftgate randomly opened without warning and failed to remain secured. The contact stated that the liftgate randomly fell down with force and struck a passenger. Medical attention was not required. Also, the liftgate randomly opened while the vehicle was in motion. The liftgate was damaged while reversing the vehicle. The dealer indicated that the manufacturer had a service bulletin, but there was no recommended repair solution. The dealer diagnosed that a new modulator was needed. The approximate failure mileage was 21,500.

- Valley View, OH, USA