10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
4 / 0
Average Mileage:
37,919 miles

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« Read the previous 20 complaints

problem #50

Jun 012019

Explorer

  • 64,000 miles
Wiring/battery problem. Positive post on battery corroded along with wiring going to post. Replaced positive wiring and accessories wiring along with a new battery. Positive post started to corrode again now the battery dies randomly and needs jump start

- Sioux City, IA, USA

problem #49

Jun 032016

Explorer

  • 10,000 miles
Problem first appeared on June 3, 2016 with about 10,000 miles. I was driving on interstate 95 past philadelphia airport about 9:30 am at about 60 mph. The vehicle had been driven from a cold start for about 20 minutes. It was raining moderately. The backup camera suddenly appeared on the screen in the center console and the transmission shuddered slightly. I also noticed that the dashboard drive indicator, which normally is lit red when in drive, was white, as were all the other indicators (R, N, etc). I jiggled the shifter without pressing the shifter button but that did not fix the problem. The transmission appeared to be still in drive since the car still had power and was not slowing down. It lasted for about 15 seconds and then the display returned to normal and the D indicator returned to its normal red mode. About 30 seconds later the problem returned and stayed for 10 to 15 seconds and then again reverted back to normal. This behavior repeated one or two more times in the next couple of minutes. After this series of events the car seemed to be normal for the rest of my 1.5 hour trip and has been fine until Aug 13, 2016 when the same behavior happened again. This could be a serious safety problem if it gets worse if for nothing else than it is certainly a distraction and may result in transmission damage and loss of control. I did talk to the service manager at my Ford dealer (sheridan Ford, rt 2 kirkwood highway, wilmington de) on July 21, 2016 when I was getting an oil change and I described the first incident. He did not seem very concerned. He said that they had never heard of that happening but did not have me write anything down. I told him that if it happened again, I would contact Ford and the dealer. The problem has occurred 12 more times. I have told the dealer about it every time. I have further text documentation.

- Wilmington, DE, USA

problem #48

Jan 072019

Explorer

  • 68,000 miles
1. right rear passenger heated seat suddenly stopped working. The light turns on briefly but shuts off. I have seen multiple complaints about this issue but not on this site. 2. front cameras became fogged this winter and are useless now showing a cloudy screen. 3. every time I put the vehicle in gear I get a message stating park aid fault check park aid #1 and #3 are known problems and have happened to multiple owners of 2016 Ford Explorer.

- Superior, WI, USA

problem #47

May 292019

Explorer 6-cyl

  • miles
2016 Ford Explorer. Consumer writes in regards to inadvertent opening or closure of rear cargo door. The consumer stated when the rear cargo door inadvertently closes it strikes the occupant on the head or back.

- Sayre, PA, USA

problem #46

Apr 222019

Explorer 4-cyl

  • 43,000 miles
The airbag warning light has come on. In taking the car to the dealership, this was traced back to Ford's error code dtc B141B and/or B141C. This error code has to do with Ford installing a defective wiring harness for the rear seat inflatable airbags and could cause them to fail to operate during a collision. The dealership (sheehy Ford, midlothian, va) refuses to repair the vehicle. I also contacted Ford Motor Company twice (5/29/19 and in April 2019) and they also refuse to repair the vehicle despite it being an obvious safety defect that should be covered under their safety restraint warranty. The fact that Ford is refusing to stand behind the safety of their vehicle has me concerned.

- Moseley, VA, USA

problem #45

Apr 242019

Explorer

  • 103,448 miles
Loss off power steering and stability control

- Forest Hills, NY, USA

problem #44

Mar 082019

Explorer

  • 38,000 miles
The airbag controller light is on on the dash. I had a diagnosed and my dealership and they come to say that the wiring harness control in the rear airbags is damaged and needs to be replaced. The dealership I said this is a significant issue that has been noticing in 2016 Ford explore models more and more. I am curious if this is a safety recall that needs to be taken care of by Ford.

- Brooklyn, WI, USA

problem #43

Jan 232019

Explorer

  • miles
Navigation and radio screen keeps going out or turning black rear passenger door lock won't lock or unlock.

- Heath, OH, USA

problem #42

Sep 232018

Explorer

  • 3 miles
On a city street experience loss of accelerating power while coming to stop and crossing an intersection the vehicle will star at a snail pace bringing up the speed to 40 mph on limp mode since the vehicle service wrench tool and air bag light up on the dash board vehicle will not respond pushing down on the gas pedal.

- Lynwood, CA, USA

problem #41

Aug 272018

Explorer

  • 72,400 miles
The contact owns a 2016 Ford Explorer. While driving 35 mph, the vehicle stalled without warning and lost power. The contact was able to restart the vehicle. The vehicle was taken to steve rogers Ford (located at 9760 oh-64, waterville, oh 43566, (419) 878-8151) to be diagnosed. The mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The contact stated that the failure was intermittent and primarily occurred during hot, humid weather with the air conditioning activated. The manufacturer was notified of the failure. The approximate failure mileage was 72,400.

- Waterloo, OH, USA

problem #40

Sep 082018

Explorer

  • 24,275 miles
I was driving on the nys thruway around 70-75mph and the car decelerated to 55mph then was like in a coast mode. The wrench light came on and it said see manual. I pushed the pedal all the way to the floor and it would not go any faster. I was able to coast to the side of the road. I turned car off and then turned it back on and pushed ok to the see manual. I was then able to drive it. We could of been killed if someone was behind me. I brought in to dealer and said they really didn't find anything wrong or see any info on the computer when car was hooked up. Very scary as I have read online more people have had this happen to them.

- Warners, NY, USA

problem #39

Sep 062018

Explorer

  • 25,205 miles
The car was weak to start for 2days.. day 3@ 5am I pushed the key 2xs to start my 2016 for Explorer from inside my house. It didn't start so I got inside the car & pushed the start button, it made clicking sound then said system shutting down! later that. Afternoon I looked under hood & battery acid was everywhere. The motor craft battery exploded!

- Mission Hills, CA, USA

problem #38

Jul 252018

Explorer

  • 45,000 miles
While driving on the freeway (75 mph), several alerts popped up out of nowhere - hill assist error, steering control error, terrain assist error, stability error. It told me to pull over immediately. Once I stopped my car and restarted it, my power steering was no longer working. This has happened twice now - both times on the freeway. It's extremely dangerous to have steering go out - I'm concerned for the safety of the vehicle. The Ford dealership is telling me that I need to replace the electric steering component for $2,000. The car has less than 50,000 miles on it, so it doesn't make sense that the steering component would already need replacing.

- Farmington, UT, USA

problem #37

Jul 022018

Explorer

  • 49,000 miles
Originally I had a light coming on when driving down the road saying "steering fault service now" it would come on and go off or occasionally I would have to pull over and restart my truck to reset. After about a week I started having multiple lines come on at one time flashing at me while driving saying "service advance trac, hill start assist not available, service advance trac and steering fault service now". when these lights come on I lose all power steering in my vehicle and I'm unable to steer at all. This has happened multiple times and it has become extremely unsafe to drive. It has always been while driving, but other than that I see no rhyme or reason or other factors that are the same when the lights have came on. I took my truck to my mechanic to look at and he found online that this is an issue many people are blogging about and complaining about. He hooked my truck up to the computer but could not get any type of error code to come back and suggested I follow up with Ford to have them look at it but also suggested that I contact someone to see if this has some type of recall because in his words "this is going to kill someone". I have checked but no recalls have been made as of now but did see there was a very similar problem in the 2011-2013 Explorer and a recall was made. I have an appointment this week for my truck to go to the Ford dealership to be looked at but feel strongly that this is something that needs to be recalled now on the 2016 Ford Explorer. I have 2 young drivers that occasionally drive my vehicle, if one of them were to drive it when the steering went out, I don't want to think what could have happened. This is to serious to ignore and I see to many complaints from other people online so I know this is not something that only I am going through. Please recall these vehicles and have this checked.

- Callaway, MD, USA

problem #36

Feb 172018

Explorer

  • 0 miles
There is a design defect in the front parking sensors where after freezing, water can enter the opening of parking sensor and short circuit the wiring harness causing the parking aid system to fault. This prevents the driver from utilizing this key safety feature when parking or being alerted on their close proximity of surrounding objects.

- Williamsville, NY, USA

problem #35

May 042018

Explorer

  • 5,000 miles
I bought my Ford Explorer 2 years ago brand new and everys since I bought it I have had headaches. Dizziness while driving and electrical problems with it. My husband has also been treated for headaches and we believe it is from our Ford, we don't have these issues until we are in the car for long periods of time. The dashboard goes blank a lot and it loses power.

- Omaha, NE, USA

problem #34

Apr 022018

Explorer

  • 23,000 miles
Dash/speedometer went black - heat and air system inoperable - no turn signals - power decreased and power steering not fully functioning. All of this happened when I placed the car in park and realized the radio and interior lights were not automatically shutting off so I restarted the car and still nothing. Dealership recommended disconnecting the battery - this did fix part of the problems but the synch health report is still not showing completlely clear and the check engine light came on then went off after driving a few miles. Concerned if it is safe to drive especially if this is a possible electrical problem - car is just at 23K miles and also had to have throttle body replaced at aroud only 3K miles. Not feling safe in the car at this point.

- Knoxville, TN, USA

problem #33

Jan 262017

Explorer

  • 13,000 miles
The contact owns a 2016 Ford Explorer. The contact stated that the vehicle independently started itself without warning. Woody sanders Ford (235 w mitchell ave, cincinnati, oh) was contacted and stated that this particular failure only applied to the police cruisers. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000. The VIN was not provided.

- Cincinnati, OH, USA

problem #32

Dec 122017

Explorer

  • 10,000 miles
"system off to save battery" message on Ford Explorer 2016. I have read over 500 post to this problem which my wife's SUV just started to show. Most of them are saying in some cases the SUV died while in traffic. The dealers are saying its the battery but in most cases the SUV has only a couple of thousand miles on it or is only a year old. Someone will be killed if this is not addressed soon. As of now, ours happens when either in park prior to running or shutting down the SUV however in researching it, this is happening in the F150, Explorer, and a number of other Ford cars and trucks all over the country and Canada. She drives approx 10 miles each way to work and on weekends maybe 20 or 30 miles. This is not counting numerous errands run so its not lack of driving.

- Escondido, CA, USA

problem #31

Nov 152017

Explorer

  • 12,854 miles
Power train control module and engine control module failed under high speed on a 4 lane road. We were almost killed by being rear-ended traffic as vehicle came to a complete stop, engine off, and completely dead. Not able to steer or brake. Vehicle has only 12,854 actual miles. Please fix this before others are killed and/or maimed.

- Haines, AK, USA

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