10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
24 / 0
Average Mileage:
18,391 miles

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problem #235

Jun 012019

Explorer

  • 53,500 miles
My wife is the primary driver of the Ford Explorer we purchased in 2016 - and has been noticing issues with her health. Digging into it we have come to find out about the the carbon monoxide issue within the Ford Explorer. I purchased a carbon monoxide detector and placed it in the vehicle. On Saturday, June 1st, 2019 we drove one hour away from our house - and the carbon monoxide detector went off multiple times during the trip to an from. The one dangerous level we were experiencing was 90ppm, we instantly opened all the windows. The reading coincided with us both experiencing headaches before the detector went off. The irony is that based on he concerns I have read about with the Ford Explorer we were driving to a dealership to look at another car because of the carbon monoxide issues.

- Fort Wayne, IN, USA

problem #234

Oct 012018

Explorer

  • 56,000 miles
The location of the controls for the third row seats is a problem. When the seats are down, the buttons face the interior of the car and can be bumped by cargo. Once the seats start to move, there is no way to stop them. Third, the last time we put the third row down, they would not return to the seat position when we pushed the button. I looked through the car guide for a manual override, but the strap that is on some car seats, is not on the 3rd row seats. The vehicle has been in park, and the engine off, when this happened, and when we tried to remedy the problem. Bosch Ford in temecula had no suggestions about what the problem could be, or any price ranges for possible repairs.

- Murrieta, CA, USA

problem #233

Feb 082017

Explorer

  • 10,118 miles
The rear cargo door opens and closes unexpectedly sometimes when walking past or leaning in to remove cargo. Several times, it has struck me on the head while leaning in and often strikes my back when leaning in. First of all its a security problem because of not noticing it opening. Its definitely a safety problem because of the inadvertent closing. The dealer has been unable to provide an effective fix. I have requested disabling the system but was told they ere not allowed to do that.

- Sayre, PA, USA

problem #232

May 232019

Explorer

  • 37,500 miles
My 2016 Ford Explorer cabin has been filling with co I purchased a co detector a month ago after feeling sick while driving on multiple occasions. Today the co detector read 15 with no air on. Yesterday it read 18 with air conditioning on. I feel this could be dangerous to people who don't know about co poisoning symptoms. Please help me with this.

- Methuen, MA, USA

problem #231

Apr 262019

Explorer

  • miles
My car has had the exhaust issue repaired a few times and it still has the smell. I can't drive long distances without a headache. Ford can't seem to fix the problem. It seems to happen mostly in sport mode when accelerating quickly but the smell is strong and lasts. I have a toddler who is speech delayed and I believe it's due to the car. She's been in this car since she was a baby. How can I get help? car was purchased new. We've had it a few years now. I noticed the problem before it became a known issue.

- Okeechobee, FL, USA

problem #230

Apr 302019

Explorer

  • 49,000 miles
Very strong sulfur smell inside the cabin when the heat or vent is turned on with outside air. Smell disappeared when it was switched to recirculate the inside air.

- Montgomery City, MO, USA

problem #229

Apr 252019

Explorer

  • 31,000 miles
I have had two incidents of dizziness while driving our 2016 Ford Explorer. Both times I've been to the doctor. This last time to the emergency room and had complete work up including cat scan. They can find nothing. It was only after today's er visit that my husband remembered a new story about Ford explores and drivers getting dizzy and accidents. We started googling the Ford Explorer and read that the NHTSA is currently still investigating this possibility of carbon monoxide in Ford Explorer cabins. We have owned this vehicle for 14 months. The first incident was on 4/2519 the second on 4/27/19. Unfortunately when we thought of this issue, it was too far past the incident to have my blood work check for carbon monoxide

- Gilbert, AZ, USA

problem #228

Mar 212019

Explorer

  • 45,000 miles
On 3/21/19 I was driving when a car stopped in front of me and I hit them. My airbag went off and was smoking black smoke. There was also a fire, about 1.5 ft tall that appeared from the passenger side of the hood. I sat in shock until someone told me to get out. I got out and grabbed my 4 year old daughter. She was in a car seat and still secured after the accident. Thankfully we were not seriously injured. We sat watching my car quickly engulf in flames. By the time the fire department came the car was pretty much all burned. I lost a lot of valuable and sentimental personal belongings in my car which insurance does not cover the cost of. It was a terrifying experience to go through for my daughter and I. I do not believe that a minor accident should cause a fire like this. I have reached out for Ford multiple times and they will not investigate which I find extremely frustrating. I would like to prevent this horrible thing happening to someone else. Although we were not injured it could have been a lot worse, and even deadly.

- Hugo, MN, USA

problem #227

Apr 152019

Explorer

  • 70,000 miles
One morning, I began to smell a sulfur or gas-like smell inside the car. I thought nothing of it but it persisted from 5:00 a.M. -9:00 a.M. my 7 year old son even smelled it when entering the car. After dropping him off at school I drove to dealership to get it inspected. During that drive, with the windows cracked, I began to feel a dull headache, dizziness and muscle weakness. Once I dropped my car off for inspection and was out of the car I didn't feel any better and my headache and weakness got worse. My wife took me to the er out of precaution and after bloodwork was taken, I was confirmed to have had carbon monoxide poisoning. I am a non-smoker and my cohb levels were twice that of a non-smoker : 3.8% it was raining out so I could not unrolli windows as much as I wanted to. I was not driving with the A/C on, was not sitting idle. Minimum speed was 5-10 mph and max speed was 70 mph Ford identified the smell as a failing ptu but claimed there was no co present after driving the vehicle with a co sensor inside the cab. I have owned the vehicle for 32 months with no issue but I cannot ignore that I did in fact have carbon monoxide exposure immediately following the existence of the strong sulfur smell showing up. I am not convinced carbon monoxide getting inside the vehicle will not happen again.

- Severn, MD, USA

problem #226

Mar 192019

Explorer

  • 31,000 miles
I have had my Ford Explorer for almost two months and just took my first long trip. I traveled 6 hours in the car stopping twice for rest stop breaks. About 4 hours into the trip I began experiencing dizziness and nausea. These symptoms continued for approximately three hours after arriving at my destination. The vehicle was driven on the highway with heat on and being recirculated through the entire drive. I saw a news article reguarding the concerns over Ford Explorer carbon monoxide concerns and thought I might have experienced it. I never get sick or experience motion sickness.

- Amissville, VA, USA

problem #225

Feb 282019

Explorer

  • 59,650 miles
When driving the 2016 Ford Explorer limited, having the vehicle in circulation mode, and going above 4000 rpms, carbon monoxide is entering my vehicle. I have purchased an co meter that reads a little as 9ppm. It easily gets up over 15ppm and smells terrible. Like rotten eggs. I must roll down the windows and wait in order for the gas to dissipate. It's very dangerous. It happens while in motion, stationary doesn't seem to cause any leaks. I don't have pictures but will take some immediately in case there needed.

- Winfield, IA, USA

problem #224

Feb 222019

Explorer

  • miles
"takata recall "was driving slowly making turn and suddenly could not move steering wheel but vehicle was still moving a bit.. could not stop it... could not go forward... no backward....thanks god that was in the alley with no people otherwise somebody would get hit... just cars around but I did not hit any...thanks god...horible experience...

- Chicago, IL, USA

problem #223

Dec 192018

Explorer

  • miles
Carbon monoxide inside the cabin

- East Orange, NJ, USA

problem #222

Feb 172019

Explorer

  • 68,967 miles
Vehicle steering became stiff while driving in a parking lot, with multiple errors. Cannot drive vehicle safely. Happened without warning. -hill start assist not available -service advancetrac -terrain management system fault

- Neah Bay, WA, USA

problem #221

Sep 302017

Explorer

  • miles
Every time I drive the Explorer I get terrible headaches. My 11 year old daughter complains of the same thing. Have to keep windows cracked to let bad smell out of the cabin. When walking near car you can smell it and fills garage with terrible smell

- Lake St. Louis, MO, USA

problem #220

Dec 122018

Explorer

  • 24,000 miles
I have had the exhaust recall repair but still I smell the rotten egg smell inside my car. I have made sure to test quick acceleration with and without air recirculating. It's the same result. My 'repair' is not safe or satisfactory.

- Gainesville, GA, USA

problem #219

Feb 122019

Explorer

  • 60,000 miles
The rear windshield shattered without any object coming into contact with it.

- Gaines, PA, USA

problem #218

Jan 272019

Explorer

  • 63,379 miles
Started the car and noticed a strong oil burning smell and a rattle when I drove it found out it the transfer case was broken. Out of warranty by 3K miles dealer says this is a frequent issue with Explorer gonna cost about $2000 to fix. Just bough the car in October.

- Marysville, OH, USA

problem #217

Jan 082018

Explorer

  • 49,000 miles
When you drives slowly in between 15mph to 20mph 2nd to 3rd gear shifting it gaves tugg when it was in warrenty I bring to Ford delarship but they said everything is ok never recommend Ford it was my 1st experience with Ford but all crap cars and SUVS

- Glen Burnie, MD, USA

problem #216

Jan 012019

Explorer

  • 35,611 miles
I own a 2016 Ford Explorer with 35,611 miles. On 01/01/2019, my wife arrived home in the Explorer and I get in the car. Immediately I notice it reeks of rotten egg/sulphur. The smell was making me feel nauseous and light headed. My wife explains that smell has been occurring for about a week and a half, and she chalked it up to being pregnant and having a sensitive sense of smell. She stated that she had been getting headaches frequently and nausea as well. I observe the smell is coming through the air circulation system and that it is stronger in the rear of the vehicle. I then shut the entire climate control off-no air circulation at all, and the smell is still coming in the vehicle. Not as intensely, but still noticeable. And this is while driving or parked. After this I completed research on the topic and find this is a pretty common problem with 2011-2017 Explorer and that people have been getting CO2 poisoning from this defect. This happens when the vehicle is in motion or in park, air on or off. There is a heavier sulfur smell when the vehicle is in motion. Ford has known about this problem for years and I am frustrated there has not been a safety recall. I called the Ford dealer I bought the Explorer from, and they told me that the 17-N03 repair had already been completed in February 2018. Clearly the 17-N03 repair has not been working for me or other folks. Ford has put another tsb out that is apparently more thorough. My Ford is currently in the shop getting the newest Ford tsb repair for the exhaust/C02 issue. My trust is lost in Ford and feel that they are putting their profit ahead of being ethical. I am confident that no consumer with prior knowledge of this defect would want to purchase these Ford Explorer. We also found out that we bought the vehicle from a local Ford dealer without being told there was an outstanding tsb regarding this issue. Thanks

- Vancouver, WA, USA

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