Oem hankook tires tires have begun disintegrating around 20K miles

- Birmingham, MI, USA

While getting on the freeway emissions come thru the A/C and at times the entire A/C cuts out and a bigger puff of these same emissions comes out again thru the A/C vents...a few weeks ago it started a to hesitate when leaving stop signs or lights...to the point it just stops moving and takes seconds to catch hold.we have had it in service 5 times and the dealership is submitting a claim to the Ford tech for an appointment to evaluate the car and go from there waiting for the call now...I feel very threatened with emissions in the cabin of the car. We have to lower at least 2 windows to be able to stand the smell and we figure danger level is high

- Sacramento, CA, USA

I have been getting very sick for over the past year and recently realized it is when I go anywhere. Nausea, chills, headache, confusion, weakness, dizziness.I have a 23 month old daughter in the car with me who would be affected by this also. I had no idea that it could be the car making us sick until we looked it up online and saw there was a carbon monoxide issue with this car. My husband took it for a short drive and measured the carbon monoxide levels. He took a picture I will include. I'm scared about the long term damage this could potentially have caused our health. This happens when we drive the car.

- Fife, WA, USA

Rotten egg smell when vehicle is accelerating up incline and air unit is on recirculate. Had in Ford dealership before to address problem but obviously still not fixed. Do your job and quit trying to protect Ford there needs to be a recall and you know it. My wife and kids use this car and they are more important than Ford saving a dollar.

- Vanceburg, KY, USA

Exhaust smell comes through ac system when ascending uphill at higher RPM. Had in service shop before for this issue but it still exists. Time for you guys to man up and make Ford responsible for fixing their crap car.

- Vanceburg, KY, USA

The car had not yet had the customer satisfaction service for the plugs and seals completed. I had not noted any exhaust odors in the car and had not problems during many all day drives. After an 11 hr drive this week with the ac on the whole time (not on recirculating), I had many symptoms of co exposure (headache, dizzy, nausea) and all 3 of my dogs wer affected (poor appetite, lethargic). One out of the car I'm fresh air for several hours, the symptoms slowly dissipated. Wish I had had a co meter in the car. I had milder symptoms on several trips (4-7hrs driving in one day) in the weeks before this longer trip. These were all highway driving and car did not idle while sitting.

- Frederick, MD, USA

Paint starts to buldge and flakes. Strong smell of carbon monoxide inside the cabin while driving.

- League City, TX, USA

Original hankook front tires were replaced at about 10K miles due to premature wear and chunk of tires peeling off. Dealer stated that it was due to poor alignment. I paid for 2 new tires. Ford eventually reimbursed us for one of them. Now, 8K miles later the tires are just as bad as the ones that were replaced. The rear ones are almost smooth. Hankook is aware of the problem and they have instructed the dealers to replace them with a different model yet my dealer will not do it.

- Miami, FL, USA

I have been smelling a horrible odor that smells like natural gas/fumes in the car to the point it makes me sick and gives me headaches. I also have a 3 year old and can't have her in the car either. I took it into Ford 2 different times and they have had it 2 weeks and still has not fixed it. It is heading back in again tomorrow. The first time we noticed the smell in the car, it was from cranking it up and just going flat down the road. Also, while going up the hill it smells as well. No matter if it's flat or a hill, from cranking it or after driving a while, short distance or long distance, it smells like horrible fumes that make me sick.

- Branson, MO, USA

Exhaust gases are getting into the cabin of the car. Recall and additional repairs have been done to correct the issue, but the issue still exists.

- Surprise, AZ, USA

There is a rotten egg smell everytime we accelerate at a high speed when the ecoboost is used. I've taken it to Ford to have seals checked and the smell is still there. My toddler complains of headaches everytime we're in the vehicle and I've had nausea several times. I am now pregnant and worry the fumes will affect the unborn baby.

- Redding, CA, USA

It jolts, lunges, transmission doesn't engage and slams into gear hard it makes you feel you got rear ended with a big bank. Slow to accelerate and when it finally does it lunges

- Avon Lake, OH, USA

We purchased our vehicle in may of 2017, and noticed weird smells. Took it on a road trip and noticed them again in July. After the late July 2017 news release of co in Ford Explorer, we used co monitors and in fact, had co readings. It has been to the dealer approx 10 time and had the tsb service performed, but the problem still exists. I've had 3 different cases open with Ford, and during the last case, they denied my "buyback" request. Please help. Photo attached and videos can be mailed in that show co levels and then show co levels going to zero when we roll down the window. We have had co problems for over a year now. Please help because Ford won't.

- Summerville, SC, USA

Both horns are dead.

- Parlin, NJ, USA

Ford Explorer recall - exhaust leaking into cabin I took my vehicles into crouse Ford due to the recall on my 2016 Explorer. Over the next two months I drove the vehicle daily, but as time went on I started to feel dizzy, nauseous and had constant headaches. I did not put two and two together until we drove a long distance and my daughter who sat in the rear seat had the same symptoms. I decided to take the vehicle back to the service center and they found two additional leaks. At first Ford told me that they would not cover the cost even though it was tied to the recall since I noticed it after two months of the original fix. Where the exhaust was leaking had nothing to do with their recall fix. After 5 days they decided to cover 80% of the cost. I am not convinced that they have resolved the issue, but action needs to be taken before this recall kills someone or permanently affects them. I just hope that I do not have long term affects from being exposed for that length of time.

- Westminster, MD, USA

When keeping a steady speed, rpms fluctuate up and down causing a jerky movement while driving. Happens randomly or after idling for a few minutes. Also, power decreases during this event, so when taking off, car doesn't want to accelerate, then lurches forward. Also, when accelerating, particularly uphill, a burning smell comes from the vehicle.

- Huntsville, AL, USA

I was driving on I-94 East in harrison twp, mi on 3/9/18. I was traveling a 70 mph. I heard something and suddenly I am saw white all around me like a tunnel. At that moment I was still in my lane. Within seconds the I had no control of my vehicle as though I had no brakes or steering. My car veered left hitting the cement median. The car rolled on its left side and eventually flipped back upright. There were no other vehicles in the accident. My daughter, 14, and I were in the vehicle and were taken to the hospital for minor injuries. On 3/8/18 my vehicle was serviced at the Ford dealer to replace a wheel bearing. The service man made a comment about our tires wearing quickly and shredding. We previously replaced them at 22,500 miles. Currently my vehicle had 58,000 miles. The vehicle was a total loss. I truly think the accident was due to a defect in the car. I called Ford to report the incident and they refused to investigate and wouldn't even send be a letter stating they would not. The insurance company said they will not investigate the car because I was the only vehicle so it was obviously my fault. Both companies refused to investigate. My injuries were not substansial enough for anyone to take notice. I thought that is why vehicles have black boxes were installed. I am fearful 2016 Explorer owners or the innoccent bystanders are going be hurt or worse if Ford doesn't take this seriously. I truly believe the white tunnel was the side air bags deployed.

- Saint Clair, MI, USA

The rear doors will not open when the car comes to a stop and people want to exit the car; the child lock is not on. The driver has to physically push the unlock button to open all the car doors. The autonation dealership in tustin, ca continues to tell me this is correct! this is insanity and unsafe. So I've posed the scenario, if we're in a crash and the driver becomes unconscious and the vehicle is on fire, you mean the driver has to 'become' conscious in order to open all the doors for everyone to escape?? yes, that is the answer. They have no other answers for me to either un-program something that it incorrectly programmed or even any admission or suggestions that this doesn't sound correct. We now feel very unsafe driving this vehicle. This has existed since purchasing the vehicle in 2015 but because of our currently situation have become aware of it. Driving a dementia patient and her caregiver has exacerbated this matter - the caregiver is the one experiencing the panic of not be able to get out while needing to help the dementia patient - previously, children riding in the back would not be aware of the danger of this matter or the urgency to get out or the fact that this safety issue is something absolutely overlooked by Ford.

- North Tustin, CA, USA

Dash/speedometer went black - heat and air system inoperable - no turn signals - power decreased and power steering not fully functioning. All of this happened when I placed the car in park and realized the radio and interior lights were not automatically shutting off so I restarted the car and still nothing. Dealership recommended disconnecting the battery - this did fix part of the problems but the synch health report is still not showing completlely clear and the check engine light came on then went off after driving a few miles. Concerned if it is safe to drive especially if this is a possible electrical problem - car is just at 23K miles and also had to have throttle body replaced at aroud only 3K miles. Not feling safe in the car at this point.

- Knoxville, TN, USA

Every time I accelerate or merge or drive with all the windows up, I can smell a engine exhaust/burning type smell. This smell gives me a head ache and makes me feel nauseas. I have already had the 'carbon monoxide concerns' dealer service and this smell has not changed. I have to put the windows down constantly to not smell this smell that gives me a head ache.

- Pompano Beach, FL, USA