Apparently Ford is aware that there is a know issue with the Ford Explorer Water Pump failure which is causing water pump leakage inside engine mixing coolant and oil. This has been reported by thousands of consumers who are faced with an average cost of about $3000 to get this resolved. This should be considered a recall.

- Fuquay Varina, NC, USA

The water pump went bad which cost me 1500 dollars and the shop whom done it had replaced 15 water pumps on the exact make and model car as mine this year!

- Dyersburg, TN, USA

Water pump leaking

- Vero Beach, FL, USA

fuel vapor purge valve keeps going out or sticking causing RPMS to rev up, vehicle has shut off while driving.

- Eastman, GA, USA

Both turbos failed and so did the water pump. Less than 90,000 miles. When the turbos failed, there was smoke from the tailpipes. Then there was noise under the hood. When the water pump failed, there was water leaking under the vehicle. Yes, the problem was diagnosed and fixed by the Ford dealership. One of the turbos was fixed last year. The water pump was fixed in December. The other turbo is waiting to be fixed because Ford changed the part due to manufacturing issues and we are currently going on 3 months without a vehicle. The turbos or water pump failure would have been a catastrophic engine failure at some point. Apparently this is a known issue with the 3.5L EcoBoost engines, but Ford has not issued a recall. Fortunately I have a Blue Oval Certified warranty on my Explorer, so the repair is covered. There were no lamps or warning lights during the part failures. I did not let the car overheat when the water pump was failing.

- Brighton, MI, USA

I bought the car from modern Corp s in Fort Myers Florida and the brakes are bad the catalytic converters are melted the steering makes noise sounds like it's just going to break in half we have a warranty and they will not honor any of it after they said they would we had to put it in the shop not even a week of having it because of the AC and the only thing the warranty covered was the sway bars ball joints and a couple other things I drive this car every single day I just feel like this car is not going to make it nobody wants to honor the word about anything and I see there is a recall for the roof rack one side of it is missing if anybody can help me that would be great because I would love to get my vehicle repaired the right way

- Cape Coral , FL, USA

Fuel leak from damaged fuel line. Fuel leaking onto the upper part of the engine resulting in raw fuel fumes into the cabin thru ventilation. Extreme fire hazard in the engine compartment and or to the entire car. observed cause : crimp clamp located on the air box intake hose was installed in a position where the crimped part of the hose clamp rubs on the metal fuel line causing leak.

- Merced Ca., CA, USA

Carbon monoxide leaking into my car-€"tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

- Ocala , FL, USA

Exhaust Fumes entering the passenger cabin through the heat/ac vents and causing carbon monoxide poisoning to passengers! Having medical issues due to this issue and it has been found twice and it-€™s been doing this since day 3 of owning it! Purchased new on February 21, 2018 with only 2 miles and 6 miles when paperwork was signed! On day 5, 02-26-2018, called dealer was told by the salesman Tommy, it was the new smell and it would go away, Never has and never will! I-€™ve been sick for over 2 years and 90% of my medical issues has came from purchasing this vehicle and it-€™s still releasing exhaust fumes and causing me problems. I would like to know WHY a recall has never been done and FORD to be made response for their actions and deceit for this major problem!

- Greenville , WV, USA

Increasing the risk of a crash

- Los Angeles, CA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" I have been experiencing the smell of gas/exhaust leaking into the cabin. How was your safety or the safety of others put at risk? I am concern with the health issues that this smell could put my family and I in. Specially if theirs a possibility that carbon monoxide could be leaking into the cabin. Has the problem been reproduced or confirmed by a dealer or independent service center?No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I had the vehicle inspected by Ford but they advise that they couldn-€™t reproduce the smell. They also advice that their were a two drain plugs missing in the lift gate which would resolve the issue if replaced. I have replaced the two missing plugs and continue to experience the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"no

- Sachse, TX, USA

Car off. When filling tank, when it's full and the pump clicks off that your tank is full and you pull the gas pump out the car it spills out fuel there's no safety or stop every time I fill my gas tank gas comes out down the car onto the ground since I have had the vehicle since new.

- Pomfret Center, CT, USA

Strong sulphur smell enters cabin when accelerating. Not a one-time event.

- Mount Olive, AL, USA

When putting vehicle in gear it doesn't engage! it feels like it is always in neutral and it has a high pitch whining noise. This has happened 3 times to me. I had to have it towed to dealership and now they can't find a problem. I am scared to drive this vehicle until the problem has been fixed

- Seekonk, MA, USA

Re: 2017 Ford Explorer. Car dying out on acceleration from a stop. A scary thing happened on rt #619 today in hartville. That is, the car died out halfway out onto the roadway, it pauses for some seconds where the accelerator does nothing. Then it picks up by itself. The throttle does nothing. None of these actions are desirable. These behaviors put us in great danger. So let's see, this happened twice in the morning I brought it to the dealership (Monday 01-06-2020). And, it happened once the 2nd day back to me on Friday 01-31-2019. But it did not happen for you in the 4 weeks you had it to test. Amazing isn't it" well, I think I'm going to go along with the many other people online that report the identical problem that I experience. In my car, it's been a problem since new. I do believe Ford is well aware of this problem. I also believe they're not going to do anything to correct it until they're made to. When I asked the service manager, he said to me: "Ford told us not to do anything unless you can verify it." So, you just don't verify it. In "Ford think" this must mean the problem doesn't exist. This puts me in mind of some years back when cars were taking off by themselves. Pinning, injuring, and even killing some owners. It's odd, but it was the same thing back then. It's the drivers, they're doing something wrong. It's not our cars, and that's exactly what I'm being told now. It's my driving habits. The same habits that don't effect my other 5 cars. I did not believe it then, nor do I believe it now. Ford seems to have an odd mindset. To find something, you have to be looking for it. And, I also reported to you that the sync system was going crazy, making adjustments that weren't needed or called for. It has to be continually readjusted. Did it not do that either" it did it for me the minute I started it up. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Uniontown, OH, USA

Takata recall after purchasing 2017 Explorer noticed severe headaches, digestion problems, drowsiness, difficulty focusing due to carbon monoxide entering the cabin. Took it to the dealer for a recall but doesn't seem like that they solved the issue. Also noticed a rumbling sound underneath the vehicle when turning left under acceleration, feeling like a transmission problem. Would never expect something like this to occur on a $47K car with only 30K miles.

- Portland, OR, USA

Carbon monoxide poisoning. Upon driving the vehicle to work, I noticed I was very tired and was fighting to keep my eyes open. I dozed off multiple times and almost hit someone head on. This happened for months. I then noticed I started having headaches and could not Focus on my computer at work. I installed a carbon monoxide detector in my vehicle after hearing about the "potential" issue, as the dealership called it. The detector registered 12-16 ppm's most days. I'm horrified to think about the exposure I've had for the last 2.5 years. I took the vehicle into Ford to correct the "potential" issue. A few days after picking it up, the detector went off again, registering 10 ppm's. I was on a 2.5 hour trip home and had to roll the windows down 6 times because the detector kept going off.

- Hixson, TN, USA

The contact owns a 2017 Ford Explorer. While driving various speeds, the contact smelled fumes inside the vehicle. The fumes gave the contact headaches. There were no warning indicators illuminated. An unknown dealer was made aware of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 33,000.

- Santee, CA, USA

The exhaust emits fumes inside the vehicle. There is smoke blowing out from the exhaust.

- Rutherford, NJ, USA

As I was reversing I placed the vehicle from reverse to drive and it became very hard to turn the steering wheel. On several different ocassions the exhaust has blown smoke and the vehicle smells like fumes after turning it on.

- Andrews, TX, USA