10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,112 miles

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« Read the previous 20 complaints

problem #140

Feb 072019

Explorer

  • 45,000 miles
The lines to the rear cabin heating and cooling started leaking R134, so the whole car is losing air conditioning since it all ties together. The car is less than two years old, and is having problems like this, which should be quite embarrassing to an experienced auto maker like Ford. This is supposedly because the car was in Colorado where roads are salted in the winter, but the lines should be aluminum, so they shouldn't corrode from salt.

- Salem, OR, USA

problem #139

Feb 082019

Explorer

  • 60 miles
Got this vehicle brand new. Have smelled strong exhaust smell inside the vehicle when driving since I bought it and problem has continued to worsen.

- Theodore, AL, USA

problem #138

Jan 012018

Explorer

  • 45,000 miles
Carbon monoxide presence in vehicle. Repeatedly took it to the shop still no fix, have a new transmission put in problem persists change the timing cover problem still persists. Experience this issue at first startup, while driving local street and freeways, problem is getting worse my kids are getting sick and constant headache

- Los Angeles, CA, USA

problem #137

Jan 302017

Explorer

  • 10 miles
Carbon monoxide leak since new. My son will have headaches and be nauseous when we take longer car rides or hard acceleration.

- Las Piedras, PR, USA

problem #136

Dec 152018

Explorer

  • 50,000 miles
Exhaust fumes leaking in to the cab of the SUV. Causes a rotten egg smell, and has left my son and I nauseous many times.

- Cadiz, KY, USA

problem #135

Apr 082017

Explorer

  • 800 miles
Carbon monoxide leak. My daughter will have headaches and be nauseous when we take longer car rides. I have also had this problem/reaction

- Tahlequah, OK, USA

problem #134

Nov 162018

Explorer

  • 25,000 miles
While getting in the parked car in the driveway after closing driver side door, rear tailgate window exploded. Sounding like a gunshot.

- Paterson, NJ, USA

problem #133

Nov 132018

Explorer

  • 13,900 miles
Took Explorer to the dealership. For the rotten eggs smell for the second time as well as another issue. They did not address the exhaust smell and when question a second time they stated it was driven and the could not smell it. I was told to drive the Explorer until it got worse and then bring it back in. This is unacceptable. Ford is knowingly allowing dealerships to place defective Explorer back on the street. People are getting hurt with this exhaust problem. Something needs to be done since I need to drive it until it gets worse, or pass-out and wreck the Explorer

- Shreveport, LA, USA

problem #132

Sep 112018

Explorer 6-cyl

  • 28,000 miles
Manufacturer: Ford Motor Company, hankook tire America Corp. Vehicle identification no. (VIN): [xxx] summary: Purchased 2017 Ford Explorer October 2017 with original hankook ventus S1 noble2 255/50R20 105H tires. Have 28,000 miles and have been rotated at each oil change; have been experiencing low air pressure readings, extreme treadwear and 1ea tire failure (separation (while in motion))....this is another dangerous issue similar to the Firestone disaster. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Deville, LA, USA

problem #131

Nov 042018

Explorer

  • 15,000 miles
2017 Ford Explorer Sport AWD had the courtesy service for the exhaust bulletin done. I don't know what they fixed because the car still smells of exhaust when I accelerate hard. Trying to merge onto the highway on ramps comes to mind. Or if accelerate hard from a stop light in the city. Pretty much have to lower the windows. Dealers are useless they just claim the vehicles are safe. Have had this issue since purchased new.

- Riverdale, MD, USA

problem #130

Oct 112018

Explorer

  • 12 miles
Carbon monoxide leak into vehicle. Car has foul odor that permeates through the car when driving. Especially when accelerating to highway speeds. Seems to be only when the A/C is in recirculation mode

- Phoenix, AZ, USA

problem #129

Oct 122018

Explorer

  • 47,300 miles
Takata recal my Explorer cab is filling with exhaust fumes. Makes me dizzy light headed and nauseous paying for a vehicle I can't even drive.

- Zanesville, OH, USA

problem #128

Aug 012018

Explorer

  • 22,000 miles
Bought my 2017 Ford Explorer brand new and it had been fine until 3 months ago when we started to smell smoke inside of the cabin. It happens every time we turn on the car for the first time with the ac or regular air turned on blowing through the vents. In two minutes or so the smell is gone. Took it to the dealer, replaced the cabin filter but smell remains. Took it again and they said there was nothing they could do. They also said it wasn't CO2 or ac gas because both of those I supposedly wouldn't be able to smell as they have no odor. As far as I know, CO2 smells like smoke though!! in the beginning of the year I received a recall letter to bring my car in for service because of CO2 complaints in the cabin, but apparently that was actually when my car didn't have any smell... anyways, after seeing so many complaints online I decided to register mine here as well. Not sure what to do or what steps to take...

- Redding, CA, USA

problem #127

Oct 232018

Explorer

  • 14,000 miles
Taken back to dealer for rotten egg smell this will be the second time after all they did was inspect per the tech bulletin and reprogrammed ac unit, (still have smell while under medium acceleration ) also whistling coming from intake side of motor.

- Shreveport, LA, USA

problem #126

Sep 212018

Explorer

  • 27,000 miles
Exhaust leaking into cab of police package Explorer vehicle. Spring of 2018, seals of my Explorer were replaced. Sept 2018, I felt sick, pulled over and passed out while driving Explorer. Next week, different Ford dealer located additional missed seals and replaced ones previously replaced.

- Idaho Falls, ID, USA

problem #125

Sep 252018

Explorer

  • 45,000 miles
After a hard acceleration, sulfur smell takes over the cabin of the vehicle. I've taken the vehicle into the dealership and they have performed the recall on the exhaust system. The smell is still in my vehicle. I've called the Ford line also. No help from them. They told me to deal with the dealership.

- Bismarck, AR, USA

problem #124

Sep 122018

Explorer

  • miles
My father in law became concerned after we purchased our new 2017 Ford Explorer because someone he knows had severe health issues from carbon monoxide poisoning from her Ford Explorer. He urged us to purchase a co detector. I got online and read about some of the issues with the car and decided this was probably a good idea. We installed the co detector and it did not take long for it to start going off. We made an appointment with our dealership to have the "courtesy service" that Ford recommends for peace of mind. We continued to have issues with the detector going off from time to time. My wife also complains of headaches and fatique often, especially when driving the car for any distance. Brought the car in for another service yesterday and they said they replaced a pressure relief valve in the rear, passenger door which was stuck in the open position. Took the car home, and two hours later the detector went off again. Still not fixed. I am concerned for my families safety and would like Ford to repair the problem for good. Thank you.

- Beaumont, TX, USA

problem #123

Aug 012017

Explorer

  • miles
I have a terrible exhaust odor that enters the cab of my car upon acceleration.

- Gatesville, TX, USA

problem #122

Jan 012018

Explorer

  • miles
When the vehicle is being accelerated, a strong odor of sulfur or "rotten eggs" consumes the cabin of the SUV. This has occurred when the air system is in all modes, including when turned off. It is apparent that exhaust fumes are entering the cabin when driving the vehicle and endangering all passengers. The vehicle has spent two weeks at a Ford dealership for repairs on this issue (reprogrammed climate control, rear seal corrected) however the problem remains and has not been remedied. Health concerns have been endured with driver and passengers due to toxicity of exhaust fumes.

- Buda, TX, USA

problem #121

Aug 082018

Explorer

  • 10,000 miles
Explorer has less than 11000 miles on it. Since the day I bought the car, under mild to heavy acceleration, smell of rotten eggs feels the cabin. After driving for 20-30 min my wife and two children under the age of 10 start to experience fatigue, headaches and nausea. Be concerned about CO2 poisoning I have bought an after market detector which has not, alarmed. The smell has progressively gotten stronger and stronger as the car increases in mileage. Took it to the dealership 8/8/18 and they want to ask about in cabin air filters, like that filters out exhaust gas. Laughable at best. Then again as a firefighter will tell you if you smell smoke there is fire.

- Shreveport, LA, USA

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