10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
4,785 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jul 172023

Explorer

  • 18,000 miles
The contact owns a 2018 Ford Explorer. The contact stated that while accelerating there was an abnormal exhaust odor inside the vehicle. There were no warning lights illuminated. The contact then had a headache, but medical attention was not provided. The vehicle was taken to the local dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 18,000.

- Palm Coast, FL, USA

problem #3

Feb 012021

Explorer

  • miles
The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormally strong odor of fumes throughout the vehicle. The contact stated that there was no warning light illuminated. The contact had to roll down the wind to remove the odor from inside the vehicle. The contact stated that the odor caused her to constantly be nauseated. The vehicle was taken to the dealer who performed an HVAC update on the vehicle however, the failure recurred. The contact stated that medical attention was not sought. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Memphis, MO, USA

problem #2

Mar 312018

Explorer

  • 40 miles
The contact owns a 2018 Ford Explorer. The contact attempted to accelerate to pass another vehicle and noticed an abnormal odor coming from the air conditioning vents. The odor smelled similar to burning fuel. The vehicle was taken to courtesy Ford (located at 1107 brashear ave, morgan city, la 70380, (985) 492-7260) where it was diagnosed that the odor emitted from the coating on the exhaust system. The vehicle was not repaired. The contact stated that a smoke test was also performed on the vehicle. A repair was made inside the driver's side wheel well. The contact test drove two separate 2018 Ford Explorer and experienced the same odor. The manufacturer was made aware of the failure. The approximate failure mileage was 40. The VIN was not available.

- Franklin, LA, USA

problem #1

Jul 072018

Explorer 6-cyl

  • Automatic transmission
  • 1,100 miles
The contact owns a 2018 Ford Explorer. While accelerating, exhaust fumes emerged and caused a strong odor. The vehicle was taken to lamoureux Ford (366 E main St, East brookfield, MA 01515) where they stated that the vehicle was not included in a recall. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 1,100. Updated 10/17/18

- Venice, FL, USA