fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,583 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Explorer Sport Trac:

Unsubscribe any time. We don't sell/share your email.

problem #1

Oct 152003

Explorer Sport Trac 6-cyl

  • Automatic transmission
  • 14,583 miles
This discrepancy applies to a Explorer Sport Trac new from a dealership in Sept 2001. The vehicle "check engine" light illuminated just before the vehicle reached 15,000 miles. The owners manual stated that if the light did not go out after 3 consecutive cold starts to take the vehicle to the dealer. The vehicle was in the window for servicing at its 15,000 mile check-up anyway, so I took it to the dealer and showed them the "check engine" light. I expected the vehicle would be finished with its regular maintenance and the check engine light problem fixed in a day or two. I was wrong, and from reading similar problems reported by other owners, it appears this could be a trend for the Sport Trac model- if not for the entire Explorer genre. The dealer informed me that the fuel pump was leaking and it was what was causing the check engine light to illuminate. Then I remembered that I had often noticed drops of fluid on the driveway each time I backed out. At the time I thought it was condensation from the air conditioning system. I didn't care what it took to fix it because it was covered by the warranty. The dealer had to order a whole new gas tank, because as it was explained to me, the fuel pump was integral to the fuel tank. The fuel tank and pump assembly was not in stock and had to be ordered from the factory. The dealer supplied a rental car while the Sport Trac was being repaired. It took 2 weeks for the dealer to receive the fuel tank and pump. After they received it, it only took took a couple of hours for the technician to install it and check it out. The vehicle was properly repaired and I no longer see any droplets on the driveway, nor is the check engine light illuminated. Most of the two weeks the vehicle was at the dealership was due to awaiting parts. Any fuel leak should be considered critical for obvious reasons. I asked the dealer's representative if the tank/pump problem was a common problem for the model and they denied it.

- Lubbock, TX, USA