really awful
Crashes / Fires:
1 / 21
Injuries / Deaths:
5 / 0
Average Mileage:
91,513 miles

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« Read the previous 20 complaints

problem #49

Mar 052012


  • 101,000 miles
The contact owns a 2002 Ford F150. The contact was driving 35 mph when the ignition caught on fire and melted the area where the ignition key was located. The contact merged onto the shoulder as the fire independently diminished. The contact received burns to the fingers. He then attempted to reinsert the key into the ignition however, to no avail. The vehicle was pushed to the contact's residence and later towed to the dealer. The dealer informed the contact that the ignition would need replacing. The contact also received notification of NHTSA campaign id number: 11V385000 (fuel system, gasoline: Storage: Tank assembly: Mounting) for corrosion of one or both of the fuel straps. The contact stated that the dealer would not repair the vehicle under the recall but was not advised as to why. The manufacturer was notified who offered no assistance and could not provide a reason why the dealer would not repair the vehicle under the recall. The vehicle was not repaired.the failure mileage was 101,000.

- Lawrence, MA, USA

problem #48

Dec 152011

F-150 8-cyl

  • Automatic transmission
  • 170,000 miles
The contact owns a 2002 Ford F150. The contact was driving approximately 70 mph with the cruise control activated and suddenly without intent the cruise control failed to operate. In addition, the horn would not sound upon engaging. The authorized dealer was notified and they informed the vehicle was previously repaired under NHTSA campaign id number 05V388000 (vehicle speed control). A few years later, the identical failure recurred. The vehicle had not been repaired for the most recent failure. The manufacturer was not notified of the problem. The approximate failure mileage was 170,000....update 01/20/12 updated 01/25/12

- Van Buren , AR, USA

problem #47

Dec 052011


  • 103,000 miles
The contact owns a 2002 Ford F-150. The contact stated that various warning lights illuminated on the instrument panel. The vehicle was taken to an authorized dealer and the contact was informed that the GEM module failed due to a water leak. The contact was also informed that the module needed to be replaced and the windshield needed to be resealed. The manufacturer was made aware of the failure and offered no assistance. The vehicle was not repaired because the necessary parts were on back order. The failure mileage was 103,000. The VIN was not available.

- Salem, NE, USA

problem #46

Nov 172011

F-150 8-cyl

  • 107,590 miles
Spark plug blew out of plug hole, stripping threads of intake cylinder head. Plug was found laying between valve cover and intake manifold.

- Kelso, WA, USA

problem #45

Oct 212011

F-150 6-cyl

  • miles
I am reporting this incident as the person who's car was affected by the fire. I parked my car next to a 2002 Ford F150, and after being home for about an hour and a half, a police officer came to my door and told me that my car (VW jetta) was involved in a car fire. Apparently the F150 caught fire and burned my car, a bush, and another car. The fire marshal on scene explained to me that Ford had a recall on multiple vehicles that had this problem. The F150 in question is totaled and has to be towed off the property. I have since come inside and found the switchfires.com website, and clicked on the link provided below, which in turn has led to giving in my info, and discussing my dilemma.

- Bensalem, PA, USA

problem #44

Sep 252011


  • 175,000 miles
The contact owns a 2002 Ford F-150. While parked and unoccupied, the vehicle ignited in flames. The fire started under the hood from the driver side. The fire department extinguished the flames. The manufacturer was contacted and advised that there was an unknown recall that could have been associated with the failure. The contact stated that the cause of the fire was unknown. The approximate failure mileage was 175,000.

- Columbia , SC, USA

problem #43

Sep 302011

F-150 8-cyl

  • 120,000 miles
My truck was parked outside my house and all of a sudden got on fire under the hood for no reason.

- Miramar, FL, USA

problem #42

Jun 152011

F-150 8-cyl

  • 102,002 miles
Coil pack causing engine to misfire.

- Fort Walton Beach, FL, USA

problem #41

May 302011

F-150 8-cyl

  • 191,365 miles
2002 Ford F-150, 4.6 Triton engine keeps blowing the spark plugs out of the heads.

- Mobile, AL, USA

problem #40

May 102011

F-150 4WD 6-cyl

  • 92,000 miles
Electrical fire starting under the dash and ended up totaling my truck. 2002 Ford F150. Suspected to be cruise control switch that was never fixed by dealer before purchase, and we were not notified about this recall. It was suggested to us after getting the information to the insurance co. And servicing the fire report to do some research and file a complaint/claim. Fire started while driving down the road with smoke coming from under the dash, then pulled over and got out and flames were coming from all underthe dash and continued to spread to the entire vehicle while waiting for the fire department and sheriff to arrive.

- Candor, NY, USA

problem #39

May 052011


  • 65,000 miles
My husband purchased a used 2002 F150 Ford truck back in 2004. In the past 3 years, the truck has major electrical issues every time it rains for more than 2 days straight. It starts with the radio shutting off while driving. Next the wipers will not work then the power windows wont open. Each time he gets in and out of his car, another electrical feature will not work. Finally, when he gets in to start his car and it won't turn over. In April 2009, he has the electrical sensor in the GEM model replaced. On April 28th 2010, he had to have the multifunctional fuse box replaced. In March 2011, he had a new battery installed. Today he is waiting for aaa to jump his car as it won't start. I called the dealer who informed me that their are no known recalls for this issue. We were told by another dealer that it sounds like water is getting into the fuse box module due to the front window not being properly sealed.

- Cheektowaga, NY, USA

problem #38

Jan 172011


  • 80,000 miles
The contact owns a 2002 Ford F150. The vehicle was sitting overnight and the horn started to honk as the vehicle was on fire. The fire started inside the cab of the vehicle and it was totally destroyed. The fire department was called and a report was filed. The fire department does not know the origin of the fire. There were no injuries. The dealer was not contacted. The manufacturer was called and stated that they needed to check the fire departments report. They offered no other assistance. The failure mileage was 80,000.

- Keylargo, FL, USA

problem #37

Dec 262010


  • 95,000 miles
Spark plug blowing out head. Damaging head, coil pack and injector line.

- Vallejo, CA, USA

problem #36

Dec 232010

F-150 8-cyl

  • 109,000 miles
I have a 2002 Ford F150 with the 4.6L V8. The truck has 109,000 miles. Number 4 plug ejected on November 11th without any serious damage. I replaced the plug and coil. I was driving home on December 23rd this time the plug ejected and hit the under side of the hood and sounded like a bomb went off. I did some research on the internet and found this is a wide spread serious problem with the Ford Triton engines. I also discovered that Ford will not cover the cost of the repair. If I have the dealer repair the problem they will only repair the one plug. So I will purchase a repair kit and repair all the plugs myself. This seems to be a design problem that should be covered by Ford.

- Middletown, CT, USA

problem #35

Nov 082010

F-150 4WD 8-cyl

  • 94,000 miles
I got into my 2002 Ford F150 one morning, cranked it and went to put it in drive and it would not.also my interior lights would not work. After doing research I found out it could possibly be a fuse. I changed the fuse and it worked., about a month later it did it again so I changed the fuse again, that also worked again. In the mean time I also had problems with my brakes, which I had just changed. After about a month with no problems with my fuses, I took my truck out of town for four days. When I got back I had to go straight to work, approximately 3:00 pm. At the fire station I work at. At 11:45pm dispatch woke me up out of the bunkroom to inform me my truck was on fire.

- Longbeach, MS, USA

problem #34

Aug 042010


  • 150,000 miles
Our 02 Ford F150 caught fire in our driveway while we were not home and was destroyed. This was 3 days after being operated. The fire was located above the front driver side tire at the brake fluid reservoir. Our neighbor saw fire and was able to save our boat and home by combating the flames while waiting for 911 to respond. Our insurance company called it a total loss. We called Ford to see if our VIN number had recalls, and they said yes, for the cruise control module. We never received notice from Ford regarding a recall!!! we have not had any problems with this vehicle up to this point. The fire chief said that if my neighbor would not have seen the fire we would have lost everything.

- Willow Creek, CA, USA

problem #33

Jul 312010

F-150 8-cyl

  • 99,860 miles
I was following the Ford rules for when to replace spark plugs at 100,000 miles. I have 99,860 miles on my 2002 Ford F150 XLT 4.6L Triton V8 motor. I was driving home from getting the new plugs from the auto store to replace when I heard what sounded like a gun going off. One of the spark plugs fired out of its location ripping off the coil pack hitting my fan blade on the truck. This is very dangerous because as I have been reading. The fuel could have been ignited by the coil pack causing a fire or worse. What is being done about this defect and why has their not been a recall on the Ford motors?

- Carrboro, NC, USA

problem #32

Mar 242010


  • 92,250 miles
Ford Motor Companymain topic: Vehicle service issues your inquiry: I have a 02 Ford F150 supercrew with a major problem the windshield leaks on the driverside when it rans into the GEM module cause the truck to be hard to start and the gauges and services lights to stay on the seatbelt bell to ring all the time > I contacted dick masheter Ford and told them what was going on with the truck andthey told me it is common with that year truck forf the windshield to leak onto the GEM module owner: Yesvehicle identification number: [xxx] mileage: 94000vehicle location: Inpossessionif contacted dealer: Yesdealer name: Dick masheter Ford owner first name: [xxx] owner last name: [xxx] owner email address: [xxx] owner address1: 2761 gosling way city: Columbusstate: Ohzippostal: [xxx]: united statesday phone: [xxx] client > this has been going on since I bought the truck 03/19/10 I have been ont he Ford forum and have seen alot of other customers having the same problem with the GEM module getting wet when it rains > > I feel that Ford should do a recall on this issue to take care of the problem I have also talked to dick masheter Ford on hamilton rd in columbus, oh and they have told me that it is the GEM module causing the problems when it rains and it has been happening with Ford F150 trucks from the year '97 on up. It seems that Ford is doing recalls for everything else why not the problem with the windshield leaking www.topix.com/forum/autos/Ford-F-150/taa9dvmdg7ro706ei/P3#lastpost this is the website that I found that other Ford truck owners are having the same problem and it is costing them alot of money to get the problem repaired at their expense. > > from: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Columbus, OH, USA

problem #31

Feb 052010


  • 105,000 miles
2002 Ford F150. 4X4. 5.4 L V8. Drivers side leaky windshield. Leak causes corrosion of electrical components under dash. The GEM module; which controls most all electronics on the dash; radion, 4X4, wipers, headlights controls, heating and air conditioning controls. Due to the corrosion or the GEM module and fuse box on drivers side of vehicle the starter will randomly engage itself as well. Many of the relays under the dash are under abnormal conditions. During the malfunction of the above two items the relays will "chatter" constantly. All of the above conditions will happen with the keys out of the ignition. With no keys in the ignition the fan blower will still run, headlights stay on ( in auto position). Numerous other electrical problems. There are numerous postings or identical troubles on the internet. Countless Ford mechanics will tell of same troubles.

- Brazil, IN, USA

problem #30

Jul 052007


  • 80,000 miles
The windshield of my F150 Ford king ranch leaks and has done damage to the fuse box and rust is occurring in locations not easily accessed by water.

- Des Moines, IA, USA

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