10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,878 miles

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« Read the previous 20 complaints

problem #169

Feb 222021

F-150

  • miles
The contact owns a 2012 Ford F-150. The contact stated while at a standstill, the steering wheel became difficult to turn. The vehicle was restarted and the functionality resumed. The contact stated that the power steering warning light was illuminated. The vehicle was taken to blue ridge North Georgia Ford (7525 appalachian hwy, mineral bluff, ga 30559, (706) 632-8900) to be diagnosed. The contact was informed that the rack N pinon needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was unavailable.

- Copperhill, TN, USA

problem #168

Dec 202020

F-150

  • 150,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving, he noticed the steering wheel was a little loose, the contact stop the vehicle, put the vehicle in parked. The contact stated that the steering wheel become difficult to steer. The power steering warning light illuminated. The contact stated that when he check, the power steering light was off. Then an indicator light illuminated was to press the ok button, the contact pressed the ok button. The contact mentioned that he guest the ok button was to reset. Once the button was pressed, the contact stated that he got his power steering back. The contact had mention that the power steering needed to be reset. The contact called blue ridge North Georgia Ford, 7525 appalachian hwy, mineral bluff, ga 30559, and informed them of the failure, the dealer informed the contact that there was no recall on the vehicle. The contact schedule and appointment. The manufacturer was made aware of the failure and also informed the vehicle was not under a recall and will had to pay a fee for the repair and referred the contact to NHTSA. The failure mileage was approximately 150,000.

- Copperhill, TN, USA

problem #167

Nov 282020

F-150

  • 135,961 miles
We went to my brothers for dinner. When we backed into his driveway the truck made a horrible noise. When we got home, we could barely back into our driveway, in fact we were half the flowerbed and half on the driveway. The next morning we tried to move the truck over so we could get our other car out of the garage, and the truck was barely drivable. We had to have it towed to a Ford dealership where we bought it the next day. They diagnosed it and the same code came up as the recall that my father found when researching, but our VIN number wasn't one of them. They gave us an estimate of approx. $3000. We had it towed to another Ford dealership where they fixed it for $1,981. We thank our lucky stars the steering gear did not go out on us on our way home, we probably wouldn't be here to tell about it, as we were on a dark curvy road and then on the freeway.

- Vancouver, WA, USA

problem #166

Oct 022020

F-150

  • 72,865 miles
With less than 500 miles on a new set of tires, I had a power steering assist warning. I was attending a high school football game and when I started the truck to return home a notice came on the dash. I quickly realized that I had no power steering. I shut the truck down, opened the door then restarted. The warning was gone and I had power steering. While turning the wheel left was very easy, turning the wheel to the right was just slightly harder.

- Lake Jackson, TX, USA

problem #165

Aug 022020

F-150

  • 73,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the power steering assist warning message illuminated on the instrument panel as the power steering would fail to operate as needed. The contact stated that when the failure occurred, she would shutoff the vehicle and wait a few minutes before restarting the vehicle. Once the vehicle was restarted, the vehicle would resume normal operation. The contact had yet to take the vehicle to a dealer to be diagnosed or repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 73,000.

- Flatrock, NC, USA

problem #164

Jul 242020

F-150

  • 149,640 miles
My power steering went out without any warning. I did receive the day before a warning stating to have my advancedtrac system serviced. I took my vehicle to the closest tire and brake service center that I was already schedule to do an alignment. I was told that my truck was in alignment but they suspected I could have a steering problem. I took it to the dealer and they told me it was the steering gear and the cost would be $1900 dollars. I researched the problem and it is well documented that Ford has had multiple recalls on this type of power steering systems. It is very unsafe. I called the Ford Motor Company and was told that my truck was not included in the recall.

- Brookland, AR, USA

problem #163

Jul 182020

F-150 6-cyl

  • 160,000 miles
Hard power steering and traction control faults a year or so ago. Had to reprogram control unit. Started getting power steering assist faults today. Steering went out at high speed on interstate. I have read that this is a common problem.

- Acworth, GA, USA

problem #162

Jun 212020

F-150

  • 140,000 miles
Making a right turn off of a county road at 10 mph and epsa fault warning came on. Could not physically turn the vehicle. Was able to get the vehicle stopped. No accidents or injuries. There have been recalls on F150S from 2009 through 2018 with similar problems. My specific VIN number has not been found but I have read similar articles with other customers having the same problem. Living in upstate South Carolina. This is the first occurrence. Vehicle with about 140,000 miles

- Moore, SC, USA

problem #161

May 252020

F-150

  • 72,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering assist which made it difficult to steer the vehicle. The contact stated that extra effort was needed to maneuver the vehicle. The contact turned off and then restarted the vehicle and regained power steering assist temporarily. Ken grody Ford san bernardino (1121 w colton ave, redlands, ca 92374, (909)793-3211) was contacted and informed of the failure. The contact was informed to have the vehicle taken to the dealer to be diagnosed which was still pending. The contact was provided a repair cost from an independent mechanic of $1,700. The vehicle was not repaired. The failure mileage was 72,000.

- West Covina, CA, USA

problem #160

Apr 252020

F-150

  • 130,000 miles
Driving down the interstate at 70mph, the power steering assist failure notice came on causing the vehicle to lose power steering. The exit ramp turn was difficult at best but trying to maneuver the vehicle prior to getting it repaired was insanely difficult and dangerous. Ford dealer had to replace the entire electronic steering controls ($1500 in parts - a complete unit) with a confirmed 'short' in the electronics.

- Mauldin, SC, USA

problem #159

Apr 162020

F-150

  • 153,420 miles
The contact owns a 2012 Ford F-150. The contact stated that when driving at approximately 50 mph, the vehicle loss power steering assist. The contact stated that extra effort was needed to steer the vehicle. The advance trac and power steering assist warning lights were illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,420.

- Cooksville, MD, USA

problem #158

Apr 102020

F-150

  • 218,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving at 35 mph, the power steering ceased without warning. The contact was unable to regain power steering and had to use extra force to operate the vehicle. The contact had not taken the vehicle to be diagnosed nor repaired. The manufacturer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 218,000.

- Pompano Beach, FL, USA

problem #157

Mar 282020

F-150

  • 72,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving 35 mph, the contact attempted a turn and the steering ceased without warning. The contact pulled to the side of the roadway and turned the vehicle off. The following day the failure recurred while driving approximately 40 mph. The vehicle was driven to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 72,000.

- Lisbon, NY, USA

problem #156

Mar 092020

F-150

  • 135,000 miles
While turning the steering wheel, it is making a noise like someone is using an air tool under the hood. I was driving into work and the steering wheel will catch and hang up so you can not turn all the way. This issue could be very dangerous if it did that while driving in traffic. I feel that this could be a serious safety concern.

- Walnut Shade, MO, USA

problem #155

Mar 052020

F-150

  • miles
Vehicle has 64,000 miles. Pulled out of driveway and heard a sound like an air compressor tool. Power steering went out and power steering failure light came on. Vehicle was moving less than 10 mph while trying to turn around making a left hand turn.

- Casselberry, FL, USA

problem #154

Feb 022020

F-150

  • 146,000 miles
The contact owns 2012 Ford F-150. The contact stated that while driving at 45 mph the steering assist light illuminated and the steering wheel became hard to turn. The contact was able to control the steering wheel however, extra effort was needed to maneuver the vehicle. The vehicle was driven to the residence. The vehicle was not taken to a dealer to have a diagnostic test performed or to have the vehicle repaired. The manufacturer was contacted. The failure mileage was 146,000.

- Winchester, OH, USA

problem #153

Sep 012019

F-150

  • 70,000 miles
Lost power stearing a year ago dash warning reads power stearing assist fault. At the same time my heater blower stopped working. My mechanic was able to reset the fault and steering would come back but usually for a day or two. It would fault out during this time but I could shut off and restart the truck and it would reset the fault but on the fourth attempt at this would not reset the fault. This went on for a month or so as we tried to figure out the problem. Then one day it would no longer reset at all. So I had the steering rack replaced. Last April. Less then 5000 km later in September the steering fault happened again along with traction control fault and disingrated the front passengers side brake. And the heater blower motor went again. These racks and the labour intensive replacement along with the cost of the other fixes is astronomical. I am about too install the third rack.with no confidence at all that I will not be back too square one in Sept again. The saying goes the diffinition of insanity is repeating the same thing over and over and expecting a different result. So she goes for sale when fixed. The vehicle was always in motion when fault occurred.

- Sault Ste Marie, MI, USA

problem #152

Jan 172020

F-150

  • 128,990 miles
As I was pulling out of a driveway the steering wheel locked, and the dash read "service advtraction". once traction control was turned off the steering wheel unlocked.

- Fort Hood, TX, USA

problem #151

Nov 152019

F-150

  • 139,770 miles
The contact owns a 2012 Ford F-150. While driving 45 mph, the steering wheel seized without warning. The contact veered to the shoulder and inspected the steering wheel belt, but no leaks were found. The contact waited ten minutes, but the steering failed to return to normal. Bondy's Ford Lincoln (3615 ross clark cir, dothan, al 36303, (334) 230-5941) was contacted, but the contact was unable to speak with anyone. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,770.

- Newton, AL, USA

problem #150

Oct 282019

F-150

  • 114,000 miles
The contact owns a 2012 Ford F-150. While driving approximately 40 mph and attempting to make a turn, the steering lost power and the service advancetrac warning indicator illuminated. The vehicle was taken to fairfield Ford of williamsport (570-567-5020, located at 3600 w 4th St, williamsport, pa 17701) where it was diagnosed that the electric power steering unit needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The contact was informed that the failure would be investigated. The contact was not called back. The vehicle was not repaired. The failure mileage was approximately 114,000.

- Portland, MI, USA

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