Vehicle: 2013 Ford F150 FX4 SuperCrew/6.5' Box 5.0 V8 4X4 6R80 Transmission 125,000 Miles Date of Manufacture: 6/11/2013 Date of Original Purchase: 12/06/2013 Symptoms: Intermittently, while driving, the vehicle will lose communication with the speed sensor, disable the speedometer and odometer, set the DTC P0720, and lock the transmission into third gear. It has happened while taking off from a stop, climbing grades, and at cruising speed (70+ MPH). At cruising speed, the downshift is violent enough to skid the tires, and makes climbing hills nearly impossible at slow speeds. The CSP: Ford implemented a CSP (Customer Satisfaction Program #19N01-S3) for the replacement of the molded lead frame in the transmission, which contains the defective output speed sensor. The original CSP covered 10 years, or 150,000 miles from the original purchase date of the vehicle. However, as this was a CSP, not a recall, only the original owners of the vehicles were notified, which lead to necessary repair work not being completed in many cases. Second and subsequent owners, like myself, were left unaware of the issues with their vehicles, until the timeframe had already closed. In my case, the initial sign of trouble was only four weeks past the end of the CSP timeline. In summary, I do not trust this vehicle after sliding the rear tires along the interstate as it forced it's way into a lower gear. I will not use this vehicle to transport friends, family, and loved ones until I'm positive it is fixed. I certainly do not trust this vehicle to tow anything at the moment. This has been a very emotionally and financially burdening experience for myself, as I've had to purchase a second pickup to use for my small business and transportation needs, while still paying upkeep on a vehicle I can't use nor sell to anyone in good conscious. This condition poses a serious and potentially life threatening safety concern, and I strongly encourage it to be considered for a proper safety recall.

- Waverly, WV, USA

2013 Ford F-150 manufactured 09/13. Truck has 120,000. About 05/01/24 while traveling at 60 mph on the truck lost power, slowed quickly to about 25 mph, I needed to clear through traffic to pull to side of road. The truck would still move but only at 25 mph.. Ck engine light was on as well as other warning lights, odometer displayed - - - the speedometer either displayed 0 or - - - I pulled over, turned truck off waited a couple minutes, restarted and it ran fine, no warning lights drove home. I continued to drive the vehicle for a couple weeks with no problems. On 06/20/24 while traveling at 30 mph in traffic the truck abruptly shifted to a very low gear, no warning lights, pulled over, shut off truck, waited a few minutes, started truck with no warning lights, drove approximately 10 miles to home without incident. 06/23/24 while driving approximately 30 mph the vehicle hard shifted to a very low gear and would not accelerate past approximately 15 or 20 mph, no warning lights. I stopped, turned off, waited a few minutes. Started engine, truck moved but would not shift, I used the manual shift option and it worked, I was able to shift. Drove approximately 1/2 mile to home. I am having truck towed for repairs tomorrow 06/26/24. I was informed of a recall today, 06/25/24 regarding 2014 F-150s, I realize my truck is not listed but it was built at the very end of the model year and I believe it should be reported.

- Pataskala, OH, USA

My vehicle has had two instances on the highway where the vehicle abruptly downshifted from 6th gear down to 1st and the other time down to third. I took it to Ford and they said it was the speed sensor however they said it was not a recall. I see all these recalls on 2013 f150-??s but not mine"? Why?" Im having the same issue.

- Imperial, CA, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission inadvertently downshifted to first gear and the contact pulled over to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power train control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 97,000.

- Fort Worth, TX, USA

Don Rich Ford performed recall # 19S07 on the transmission in my 2013 Ford F150 on 07/05/2019. In 2022 the transmission started downshifting to first gear just like the recent recall affecting the 2014 Ford F150's. Ford wouldn't cover it under warranty. They tried to reprogram it again. That did not fix the problem, so they repaired the transmission by replacing the lead frame and filter at Don Rich Ford in Vila Rica GA on 04/18/2022. This repair was covered on the 2011 and 2012 models, but they only extended the warranty on the 2013 models to 150,000 miles. I was just over this limit when the issues started happening and it was repaired at 155,137 miles at a cost to me of $885.69

- Dallas, GA, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission was slipping between gear. While on a ramp, the vehicle failed to shift into gear. There were unknown warning lights illuminated. The vehicle was taken to an independent mechanic, who determined the failure was due to the transmission. The vehicle was repaired, but the failure persisted. The vehicle was taken to another independent mechanic, who was unable to determine the failure. The local dealer was contacted, and the contact was informed that there was no recall coverage for the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was not notified. The failure mileage was approximately 99,000.

- Worth, IL, USA

The contact owns a 2013 Ford F-150. The contact stated while stationary at a red traffic light, the vehicle unexpectedly shifted to third gear. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 145,000.

- Bellaire, OH, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH with the cruise control activated, the transmission suddenly downshifted from 6th to 1st gear. There was no warning light illuminated. The contact pulled over into the Emergency Lane, turned off the vehicle, and had the vehicle towed to an independent mechanic. The independent mechanic diagnosed that the final drive assembly, including, the spider gears and rear axles were blown due to the ABS system being damaged due to the transmission slightly detaching when the downshift occurred. The final drive assembly was replaced; however, the transmission only shifted from 1st to 2nd gear before downshifting back to 1st gear while making a loud grinding sound. The mechanic diagnosed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 157,000.

- Flowery Branch, GA, USA

When driving the transmission downshifts to first gear and the wentch light comes on and everything on the cluster goes to -??0-?? you can shut the truck off and back on and it-??s ok than transmission will get stuck in 1st gear and you put it in manual mode it might run okay sometimes or it might not

- Bethpage, TN, USA

The contact owns a 2013 Ford F-150. The contact stated while starting the vehicle and attempting to shift out of first gear, the vehicle failed to respond. The power train warning light was illuminated. Additionally, the speedometer was inoperable. The contact was able to drive to the nearby independent mechanic, where it was diagnosed that the output wheel speed sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and informed the contact that it was a known failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 133,800.

- Greensburg, PA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission was shifting erratically between gears. An unknown warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a lead frame failure. The vehicle was not repaired since it was no longer covered under warranty. The contact related the failure with an unknown Customer Satisfaction Program. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

- Riverside, CA, USA

My truck will downshift on its own, i.e., I-??m doing 65 mph on the highway in 6th gear and it will suddenly downshift to 1st, 2nd or 3rd gear, causing my back tires to spin out, I almost lose control of the truck and I lose speed quickly when other vehicles all around me are still doing 65 mph or more. The truck has also failed to shift out of first gear at all, the speedometer needle does not move at all and the truck will not shift up when I-??m trying to accelerate. This is a danger to me and to all drivers around me. Ford is aware of this problem, the issue is a faulty lead frame assembly and it needs to be replaced. They issued a recall that called for a PCM reprogramming - a reprogramming of the PCM module was supposedly going to fix the issue with a faulty lead frame assembly! Crazy, it clearly did not as I had the PCM reprogrammed and the truck is still acting crazy due to the faulty lead frame assembly that Ford refuses to replace at their expense. It-??s a $200 part!!

- Annapolis, MD, USA

On 3 occasions the transmission has downshifting without warning as I was traveling at 65 mph it shifted down to 1st gear, fortunately I wasn't rear-ended. When I called the Ford recall center they told me they had a safety recall on this problem but they are considering it to be an extended warranty and unfortunately my warranty has expired due to it being over 10 years old and because of the high mileage. Told me they can't do anything about that problem anymore. I have owned the truck for several years, I still live at same address as when I purchased the truck and I have never received any recall notice.

- St. Cloud, FL, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle downshifted to 1st gear and made an abnormal clunking sound. The speedometer was at ZERO (0). The check engine warning light and several unknown warning lights were illuminated. The contact pulled to the side of the road. The contact turned off and restarted the vehicle. The contact was able to drive to the residence. The contact who is an auto technician diagnosed the vehicle and determined that the output speed sensor had failed. The dealer was notified of the failure and informed the contact of the repairs needed to correct the failure. The dealer informed the contact that Ford Campaign Number: 19N01 repair needed to be performed on the vehicle in addition to NHTSA Campaign Number: 19V075000 (Power Train); however, the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,465.

- Garner, NC, USA

Vehicle goes into limp mode when driving or slams into 1st gear, locks up the rear tires and throws the truck sideways. Sent to Mullinax Ford on 6/7/24 after waiting a week to get it in. Recall 19S07 was completed and vehicle brought back and told it was fixed. Vehicle was not driven again until the next day. Saturday, 6/8/24, the truck did it again multiple times at 6am while my husband was driving to work. Ford looked at vehicle on 6/10/24 and determined that the transmission molded lead frame needed to be replaced. Ford issued a CSP regarding this but has an expiration of 150,000 and/or 10 yrs from warranty date. It is UNACCEPTABLE to not cover a subsequent repair that is directly linked to the original safety recall. Just because we take care of our vehicles and the problem did not occur until 162,000 miles does not make it ok to not honor a full repair of a known safety recall and is unacceptable. I have been on the phone all day being passed around to not get any resolution on this or any of my questions answered

- Vero Beach, FL, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle independently shifted to 1st gear. There was no warning light illuminated. The vehicle was taken to a local dealer where it was serviced under the Technical Service Bulletin: 19S07 (Transmission 6R80 Sudden Transmission Downshift -?" Powertrain Control Module Programming); however, the failure persisted. The contact stated that after the vehicle was repaired, the vehicle was in LIMP Mode and the technician advised that it was completely normal after the repair, and the vehicle should be working properly. The contact stated that the failure reoccurred. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the manufacturer confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 160,000.

- Vero Beach, FL, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the vehicle had started off driving in 5th gear instead of 1st gear. The instrument cluster was blank. While driving 50-?"60 MPH, the vehicle unintendedly downshifted to second gear. The vehicle was taken to the local dealer, who informed the contact that there was no coverage for the repair of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Action Number: RQ17010 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 166,000.

- Los Lunas, NM, USA

Powertrain Control Module (Pcm) Software Reprogrammed Under Recall 19v-075. THE Software Used TO Reprogram THE PCM DID NOT Have THE Necessary Updates TO Prevent THE Transmission From Unexpectedly Downshifting Into First Gear, Regardless OF Vehicle Speed. This is caused almost have and accident in the free way went you driving, and ford it should be changed the trasmition because now I have this f-150 making payment and I can use and we pay all the fee and this is a lemon if ford don't want to be responsible.

- Winter Haven, FL, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle unexpectedly downshifted. The contact also stated that the vehicle stalled, and the gear shifter remained in neutral. The contact also stated that instrument the instrument panel would not function occasionally and stated that transmission error codes 720 and 722 were displayed. The vehicle was able to restart but the failure persisted. The vehicle was taken to an independent mechanic where the diagnostic test result was undisclosed. The contact stated that the failure was intermittent. The contact related the failure to TSB: 20008 and TSB: 16-008. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was approximately 170,000.

- Carlsbad, CA, USA

The contact owns a 2013 Ford F-150. The contact stated that while her friend was driving approximately 70 MPH, the vehicle lost motive power. The contact stated no warning light was illuminated. The contact stated that her friend pulled the vehicle off the roadway, stopped, and placed the vehicle in park (P), turned the vehicle off and on. The contact stated that her friend was able to place the vehicle in drive(D), however when the accelerator pedal was depressed, the vehicle independently shifted out of drive(D) into neutral(N). The contact stated that her friend drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that the transmission molded leadframe needed to be replaced. The dealer advised the contact's friend that the vehicle was no longer under manufacturer Customer Satisfaction Program Number: 19N01 - Transmission Molded Leadframe extended coverage (Power Train). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

- Visalia, CA, USA