The contact owns a 2014 Ford F-150. The contact received a recall notice for NHTSA campaign number: 16V345000 (service brakes, hydraulic). While driving 80 mph, the low brake fluid warning indicator illuminated. The vehicle was taken to the dealer (satcher motor company, 1850 jefferson davis hwy, graniteville, SC 29829, (888) 478-0818). The dealer stated that the parts were not available for the recall repair. The contact filed a case with the manufacturer because the dealer was charging for a portion of the repairs. The failure mileage was 41,000. Parts distribution disconnect.

- Gloverville, SC, USA

The contact owns a 2014 Ford F-150. While driving 23 mph, the brakes failed to engage when the brake pedal was depressed. The contact was forced to drive into a cement wall to avoid crashing into other vehicles. After impact, the driver side air bag deployed. A police report was filed. The contact was uninjured, but visited his regular physician. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 22,000. Updated 12/21/16 updated 12/28/16.

- Orlando, FL, USA

2014 Ford F-150. Consumer writes in regards to no parts available to repair brake system failure recall notice. The consumer stated when her husband applied the brake, it went right to the floor and the warning low brake fluid displayed on the dash. The consumer and her husband went next door to the dealer, to get the brake fluid re-filled. When her husband stepped on the brake the fluid was gone again. The vehicle didn't have any brakes. The vehicle was towed to where the vehicle was purchased from. There were no parts to fix the vehicle and no time frame, as to when the parts would be available. Unable to wait, for an extended period of time, they traded the vehicle for another Ford.

- Wayne, NJ, USA

The contact owns a 2014 Ford F-150. The contact stated that while towing a 2016 star craft autumn ridge 265rls and driving at 65 mph, the brake pedal was depressed but the vehicle failed to come to a complete halt. The contact had to use the electronic brake on the trailer to stop the vehicle. The vehicle was taken to a dealer who diagnosed that the master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/30/16 the consumer the repairs were made on the vehicle.

- Farmington Hills, MI, USA

Complete brake failure! vehicle: 2014 F150 Ford ecoboost 4WD with 46,000 miles I drove from a parked position approximately 100' to a stop sign when the brakes failed completely. The brake pedal went to the floorboard with no braking and a warning appeared on the dash that the brake fluid is low. I went past the stop sign and through the intersection and stopped using the emergency brake. I received a recall notice ([xxx]) in the mail the day this happened (7/18/2016). The recall came out two months earlier but this was the first notification by Ford. The recall states the brake failure may involve the front brakes and not the rear brakes which is totally false. In my case, both front and rear brakes were instantly non-existent. Additionally the recall stated that a low fluid alarm and audible signal would notify driver if fluid was low. This also is incorrect. Ford dealerships say they have no directive to perform the work and not parts have been provided so their hands are tied until further notice. Their estimate is that it will take one month to get the parts so my truck will be out of commission between one and three months. This failure could have easily been fatal if it happened in traffic or on a highway instead of on a lightly traveled side street with no traffic. This report might not be important to the NHTSA since no death or damage was involved but it could have resulted in such. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brighton, CO, USA