10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
45,375 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #16

Mar 202018

F-150

  • 76,000 miles
While travelling down any road the electrical throttle body will stop working putting the truck into a "limp home mode." Ford has done a "consumer satisfaction program 13N03" for previous vehicles to the tone of 1.6 million vehicles. They have not fixed the problem at this point and refuse to acknowledge that there is a problem.

- Saint James, MN, USA

problem #15

Feb 282018

F-150

  • 39,153 miles
3 times within a 2 month period while driving, my truck displayed the wrench symbol in the evic screen and it went into limp mode.(the most recent was 2-28-18) pulled off to the side of the road, shut it down and restarted. Than it worked as nothing happened. Thank god I was not in heavy traffic or towing. This is an accident waiting to happen.

- Boardman, OH, USA

problem #14

Nov 022017

F-150

  • 67,900 miles
Vehicle stalled out on off ramp entering interstate and happened 4 more times when driving or accelerating to interstate speeds. Necessary to coast to shoulder of interstate and restart vehicle.... (previously in shop in shop 09/12/17 for ring and pinion)

- Columbia, MD, USA

problem #13

Dec 202017

F-150

  • 40,000 miles
Warped exhaust manifold 2 times now within 6 months. 38K and 44K miles. Exhaust leaks into cab of truck when under load and makes a loud squeaking noise.

- Parker, CO, USA

problem #12

Oct 262017

F-150

  • 91,000 miles
Intermittent problem with truck not starting. Took truck to Ford dealer and they said they will need to installl a fuel pump fuse relocation kit. I asked the reason why and was told that this fuse will continue to short out until the kit was installed. Truck is three years old and fuse location or some problem exists that will shut down fuel pump. No recall and no warranty? truck would not start for me about 10 to 15 different times. I'm glad the fuse did not short out while driving. No damage other then my time and $330 for diagnostic and repair "kit" from Ford.

- Lakeland, FL, USA

problem #11

Aug 292017

F-150

  • 67,724 miles
I have replaced two (2) electronic throttle bodies (etb's) on this vehicle in less than 68,000 miles. Costs to me have been over $600 not including travel and inconvenience expenses. (last replacement was under "extended warranty" which I would not have purchased had Ford advised me of the agreement with the NHTSA.) on 4march2014 the NHTSA reportedly reached an agreement with Ford to avoid a recall because they would extend their warranty for up to 10 years or 150,000 miles for etb problems. I sure have not received this! the problem has always occurred when the vehicle was in motion, usually on a 65 mph two lane road, and resulted in the truck entering "limp mode". this has happened over 15 times over the two etb's and required a tow with the latest episode. With the latest problem, it took 3 visits to Ford dealers, over 490 miles, with the truck only; plus a tow ($416) and over 392 miles on my wife's car (she followed me during the last two visits). I correctly diagnosed the problem with each the last Ford dealer visits (3 in total) as an etb failure, and neither dealer would believe me until they saw the problem on the computer. The "limp mode" is extremely dangerous on a busy highway! we live in the mountains of Colorado and must cross a pass (about 10,000 feet) to get to a Ford dealer. To attempt to drive a vehicle that will only go about a mile or so, before again entering "limp mode" is very dangerous and foolish. I did file a complaint with Ford, with both etb's, the latest case is supposed to be still pending (Ford case #: cas 12832076). I have called the Ford regional customer service manger 3 (three) times over the last two (2) days, and have not received a returned called on the cas 12832076. Is this what the NHTSA agreed to? the next information provided only pertains to the last instance of this recurring problem.

- Granby, CO, USA

problem #10

Jun 232017

F-150

  • 31,131 miles
2014 Ford F150 ecoboost no power. I was stopped in center turn lane waiting to turn left across on coming highway traffic. After it was safe to cross I press the accelerator I discovered my F150 had not power. Gas pedal had no response. Truck would only move at ideal speed. Very close to getting T-boned. The service wrench showed up on the instrument panel. The truck had a very rough ideal as I creeped off the highway. I had the truck towed to the dealer that had just repaired the timing chain and cam shaft phasers the week prior. Dealer ran several tests and found no codes. They decided to replace the throttle body and motor assembly after checking oasis and found multiple hotline contacts with similar concerns. When pulling truck into service bay the throttle body stuck partially closed. I was very lucky to not get hit by another car when this happened to me. Youtube video (2014-11-02 -2013 F150 limp mode) by mike wiles shows exactly what happened with my truck. Please have Ford recall this part before someone dies.

- Kalispell, MT, USA

problem #9

Jun 212017

F-150

  • 60,000 miles
My son and I purchased a Ford F150 at the same time, and he now has 60K miles, and his auto throttle body went out in traffic, and was close to causing an accident. Ford charged him about $500 to replace it, he told them this should of been a recall, for they have known about this, and they said that this was now a safety issue. Where in the world do they come off saying that. I would like to get them to replace mine before that happens to me, especially while passing another car. What can I do.

- Kansas City, MO, USA

problem #8

May 192017

F-150

  • 43,000 miles
2014 Ford F-150 looses power at random times while on the highway. Had the throttle body replaced in June of 2016 because of same problem. Contacted Ford and they said I'm out of warranty and I would have to pay for any service repairs. I do a lot of traveling with a trailer and it quit dangerous in heavy traffic trying to fine a spot to pull over. I was in the fort pitt two mile tunnel in pittsburgh when this happened last week. Screeching tires and horns blowing I limped it out of the tunnel. Where I found a place to pull over. What can I do? frustrated Ford customer.

- Beaver Falls, PA, USA

problem #7

Feb 012017

F-150

  • 46,620 miles
The contact owns a 2014 Ford F-150. While driving 75 mph, the vehicle did not accelerate properly while passing other vehicles. Additionally, the fuel mileage was not calculating correctly. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure in 2014. The failure mileage was 46,620.

- Amarillo, TX, USA

problem #6

Apr 152015

F-150

  • 7,200 miles
The contact owns a 2014 Ford F-150. Upon a personal referral, the vehicle was taken to a dealer to check if there was fuel in the engine oil within in the crank case. The presence of fuel was confirmed. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 7,200.

- Marble, MN, USA

problem #5

Nov 112014

F-150 4WD 8-cyl

  • 2,000 miles
During starts from a stop truck will not have any throttle response. Push the accelerator more truck catches up after accelerator is mid way half throttle. Dealership couldn't duplicate, reset throttle memory without any change as of 04/22/2015.

- Pell City, AL, USA

problem #4

Mar 092015

F-150 4WD 6-cyl

  • 7,100 miles
Fuel pump module.

- Vestal , NY, USA

problem #3

Feb 092015

F-150 4WD 6-cyl

  • 13,000 miles
3.5 eco boost engine has a dead spot in it. Mash on the gas pedal and doesn't do anything, then sprints off. It has done this several times. Also there is a small roar at times coming from left side of engine when accelerating. The sprinting will occur other times when accelerating. Haven't taken it back to dealer but I'm going to.

- Claremont, NC, USA

problem #2

Nov 132014

F-150

  • 21,000 miles
2014 F150 ecoboost V6 - engine shudders and stalls upon rapid acceleration; issue has been addressed with "deflector shield" but this shield is already in place in my vehicle but the vehicle continues to have this issue - I feel the vehicle is unsafe but Ford offers no assistance with resolution of the issue.

- Mckinney, TX, USA

problem #1

Sep 302014

F-150 4WD 8-cyl

  • 17,000 miles
Parked on a down slope vehicle will not start when gas is below 1/4 of a tank. My truck said I had 86 miles to empty. Once the truck was taken to a level grade, it then started.

- Brunswick, OH, USA