10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 64,636 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undetermined speed, the steering wheel was stiff. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred her to the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering). The approximate failure mileage was 116,000.
- West Springfield, MA, USA
loss of steering while driving happen twice still able to control truck no assist come back to work once truck is turn off then back on.did not contact ford yet thaqnk you
- Lauderhill, FL, USA
advanced warning track light comes on and turn sigal blinkers dont work and advanced trac dosnt work
- Sharpsville, PA, USA
The contact owns a 2014 Ford F-150. The contact stated that while her husband was driving 40 MPH, the power steering failed with the "Service Advance trac" message displayed on the instrument panel. The contact also stated that the brake pedal and the turn signals failed to operate as needed. The contact's husband used excessive force to steer the vehicle back to the residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with an electrical failure that could only be repaired by an authorized Ford dealer. The vehicle was then towed to a dealer where he was given an estimate for a diagnostic test. The contact was also given an estimate for the repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V316000 (Steering). The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact was provided a case number. The vehicle was towed back to her residence and was not repaired. The failure mileage was 185,516.
- Corinth, MS, USA
While driving, the Power steering locks when -€œpower steering assistance default -€œon t the displays panel not giving any warning.
- Brownsville , TX, USA
Power steering is locking
- Cheektowaga , NY, USA
The contact's husband owns a 2014 Ford F-150. The contact stated that on two separate occasions, the power steering assist failed to operate as needed without warning. The contact stated that excessive force was needed to steer the vehicle after each failure. The dealer had yet to be notified of the failure. The contact attempted to notify the manufacturer but was unsuccessful. Upon investigation, the contact linked The failure to NHTSA Campaign Number: 14V316000 (STEERING). The vehicle had yet to be repaired. The failure mileage was unknown.
- New Florence, PA, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the power steering assist became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the steering may lock up. The vehicle was taken to the local dealer and the contact was informed that the VIN was not under recall. The contact stated the failure was related to NHTSA Campaign Number: 14V316000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Omaha, NE, USA
Advanctrac service warning came up. Got Codes run they showed the EAPS had a fault. It locked up the power steering while driving down the road and cut off all electrical components in the vehicle.
- Nashville, TN, USA
I was turning into a had station and my advance trac message came on than a loud screeching noise was made and I had no power steering I looked online and it said maybe my battery terminal fuse was bad so I replaced it even though it was fine I did some.ore research and come to find out my epas gear motor went out so I had to order a replacement I asked ford about the recall and they seem to not know anything about it at the dealership so when I called ford corporate they instructed me to call back the dealership so I'm stuck going back and forth it's kinda weird there's a recall for exact thing that went out in my truck and my truck is the same year so I'm a little confused maybe ford true to sweep this under the rug and repace the trucks that came forward years ago and be done with it ohhh did Mention my truck just hit 60k miles
- Escalon, CA, USA
I was travelling down US Highway 1 when I received a dashboard warning "Power Steering Assist Fault." The steering became extremely difficult and required two hands and a lot of exertion to steer the vehicle. Fortunately I was driving straight line at the time of the failure without other vehicles in close proximity. Driver safety was definitely impacted and could have caused a loss of control. The fault has remained on, even after turning on and off the vehicle. The vehicle is with the Ford service center for diagnostics and repair. Vehicle has only 83,000 miles.
- Melbourne, FL, USA
The steering went out. It felt like i had no power steering and was barely able to steer. the steering would not come back to neutral. It was almost impossible to drive. The dealer told me they get this issue a few times a week. I had to have the intermediate shaft and both tie rods replaced. I did complain to Ford who more or less said too bad
- Dearborn Heights, MI, USA
Steering is very sticky when turning left or right. Seems like low on fluid. But no pump is on this.
- Whiteland, IN, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel became erratic and started shaking. The steering wheel ceased without warning. The contact pulled over and saw that there was no power steering fluid in the reservoir. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the electronic power steering assist failed to perform as designed. The dealer informed the contact that the vehicle was not under recall and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 102,000.
- Atkins, AR, USA
Intermittent loss of power steering function
- Brentwood, TN, USA
During driving the steering randomly locked up. Steering was not just stiff (as would happen with the conventional loss of power steering); the steering felt locked as if the ignition was turned off and the wheel turned to lock in some vehicles. Happened while driving through the city and turning corners the first two times, third time was while trying to parallel park. Locked up while turning both to the left and to the right. These three occasions happened during a 10 minute period. Unlocked similarly randomly (attempted cranking harder on the wheel, jiggling, power cycling the vehicle; no link to any of these). A few weeks prior to this trip, the steering became suddenly notchy (found hard spots in rotation of wheel that I popped over with more force) while driving ~straight on the highway, returned to normal when driving home. Then over the following weeks the wheel stopped returning to center and became stiff all the time and notchy frequently. Attempted replacing intermediate steering shaft, thinking U-joints were binding, but did not fix notchy, stiff steering. Diagnosis at mechanic revealed electronic power steering was nonresponsive to electronic communication and not responding to commands when communication was established. Replacement of power steering unit fixed problem.
- Beavercreek, OH, USA
Warning light appears "service advancetrac". once. Then weeks later lost power steering while driving. As a strong man had to practically use all my body weight to avoid collision while almost standing. Got it towed to a Ford dealership. Diagnosis was defective electronic steering gear. Ford had recall on this same issue by recall #14S09, but my truck was not included in recall. This is a safety issue and could have caused an awful accident. Obviously the epas steering gear is defective and vehicles with it need to be recalled before someone has a major accident. The cost was $2583 for a vehicle with only 38897 miles. This is a safety issue!!
- Culpeper, VA, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, there was a vibration in the steering wheel. The vehicle was taken to an independent mechanic who informed the contact that the power control module sensor needed to be replaced. The contact called ciocca Ford of quakertown (321 S West end blvd, quakertown, pa 18951, (215) 398-6778) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the failure was not covered under NHTSA campaign number: 14V316000 (steering). The contact was concerned about driving the vehicle. The failure mileage was 31,000.
- Perkasie, PA, USA
The advance track keeps flashing needs servicing has been serviced but shows nothing wrong and the steering has locked up once while sitting still could not turn the wheel and again while driving just came out of a curve all most left the highway when it went to try to straighten
- Dahlonega, GA, USA
- Spring, TX, USA