8.7

pretty bad
Typical Repair Cost:
No data
Average Mileage:
23,200 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (2 reports)
  2. replace transmission pump (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #3

Apr 092017

F-150 XTR 5.0L

  • Automatic transmission
  • 28,583 miles

This hesitation and jerk happens when slowing down and then subsequently accelerating. As well as when in tow mode, transmission will jerk when it down shifts to slowdown a hill descent after going over a crest. This jerk is hard enough to where a passenger can feel it. This started happening at about 46,000 km (28,500 miles) I have been at the dealer three times. At first they did replicate the jerking and apparently replaced the transfer case. This did not fix the problem. They reset and updated the PCM. This did not fix it either. On the third visit they just said "that is just the way these trucks are"and than had me test drive the same model from their used car lot. It was as equally messed up as my truck, had the same jerking and only had 25,000km. No wander it was in on a trade-in. I could not believe it, they actually want me to accept it as normal. I am no spring chicken, I had a few trucks and cars in my lifetime. Non had any transmission problems to at least 140,000 miles. To mitigate this unfixed jerking I am now driving like my Grandmother at age 80 avoiding the accelerator pedal. Even so I can not avoid it at times as there are situation where you have to give it. The loss here is that I am forced to trade the truck in before the warranty expires. And the dealer will subsequently sell it to an unsuspecting buyer. I lose for trading a new vehicle, the buyer loses for buying a piece of crap. I guess that sums it up nicely for the 2014 Ford f150. Thanks for reading, Arthur.

- arthurpac, Toronto, ON, Canada

problem #2

May 012015

F-150 XLT 3.5L

  • Automatic transmission
  • 6,000 miles

Dealership could never replicate my complaint. Truck was in various times over 60k miles of warranty. Whine has gotten more noticeable. Contacted Ford and file complaint while it was under warranty. They do not care about you. Once they have your money forget about it. I'm sorry it's up to the dealership to fix it. Problem is I later found out the dealership can't read. TSB 14-0217 is my problem. This was issued Nov 25, 2014. Now how can Ford issue a TSB 3 years ago and turn a blind eye. It's at a different dealership now. Hoping they might convince Ford to fix this, guess we'll see. STANLEY FORD EASTLAND, TEXAS Provided they worst customer service I have ever experienced in 27 years of car ownership.

I have owned Ford for all my years of owning cars. This may very well be the last if I have to pay for the repair.

- Fred S., Cisco, TX, US

problem #1

Sep 162016

F-150 STX 3.7L V6

  • Automatic transmission
  • 34,892 miles

I purchased this vehicle July 2016. Thankfully it was a "certified vehicle" so it came with a 12/12 warranty. And it had 4 more years on the drivetrain. Anyway, I began to notice when slowing down almost to a stop and then giving it a little gas to keep going, the engine will race a little and then the transmission will hit and the truck will go. I've coasted through an intersection 4 times before the transmission catches. There are times when it catches, it does so with a hard clunk. Sounds like the U-joints are going to fall out. It performs good once it gets going or when kicking in the passing gear. I've had it to the shop 6 times. A manager and their transmission guy rode with me once. The transmission guy said he knew what the problem was. He said the computer program for the transmission needed to be downloaded and reinstalled so my driving habits would be saved. That didn't work and I've had it back there twice since then and they say it's normal. It doesn't do this all the time. Sometimes a few times a day. Other times every time I stop.

Two problems here. #1 I believe it's a safety issue and #2 I've paid good money for a vehicle that I can't sell knowing there's problems.

- Jim T., Panama City, US