10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
17,050 miles

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« Read the previous 20 complaints

problem #96

Oct 012017

F-150

  • 20,000 miles
F150 frozen door latches. During weather temperatures below 30 degrees F, the doors unlock and open but do not latch when you try to close the door. This happens while the truck is stationary, and happens intermittently. When it happens, I sometimes I had to drive to work while holding the driver's door closed with 1 hand and steering with the other. Other times pushing down on the lock rod and closing the door will hold it closed. After a 25 minute drive, the latches thaw out and work. This has happened on all 4 doors of the truck. I've had the truck back to the dealer 4 times during the past 2 winters while they attempted to repair the issue. I had the recall (tsb 16-0155) done and the problem came back 3 days later. When I called to report that this didn't solve the issue, I was instructed to call Ford and open a case number. I opened case number "cas-(xxxxx)" but I didn't get any follow up from Ford. I was instructed to call my service department who told me they don't have a fix. I had the latest recall (18N03) done on November 28, 2018 and the problem came back on December 19, 2018. I reported this to the service department and was told that they will contact Ford and get back to me. I've lost my confidence in Ford regarding this issue. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Shelton, CT, USA

problem #95

Nov 122018

F-150

  • miles
Door latches are inoperable in temps below 30F. Door cannot be opened and/or latched closed. Two Ford recalls to remedy the issue have failed to work successfully on every door. This makes the truck either completely inoperable because I cant gain entry or a safety hazard if doors cannot be latched closed. I also fear not being able to get myself, or worse, my children out of the vehicle in the event of an emergency.

- Rochester, NY, USA

problem #94

Nov 112018

F-150

  • 20,000 miles
Door locks not latching in cold weather. Doors can be opened, but will not latch closed when temperatures are below freezing. Worried that even when latched they may open while driving

- Liberty Township, OH, USA

problem #93

Nov 272018

F-150

  • miles
For more than 6 months I've been trying to get recall service for safety recall notice 17S33. The local dealer has not had the parts necessary to do the work, and the local dealer's service rep says that Ford is not sending them enough parts to comply with the recall.

- Tucson, AZ, USA

problem #92

Nov 222016

F-150

  • 5,000 miles
When cold enough, door will not latch and sometimes opens while driving

- Baltimore, MD, USA

problem #91

Oct 152017

F-150

  • 32,000 miles
Purchased used 2016 F-150 in Oct 2017. Shortly after purchase tailgate would randomly open while vehicle was in motion. Power tailgate would also open when key fob was used to lock vehicle. Tail lights would also illuminate brightly as if brakes were applied when they were not when vehicle was in motion. Other times tail lights would flicker on and off when vehicle was in motion. When computer was scanned no trouble codes were found. Eventually after several trips to BMW dealership in spokane wa where vehicle was purchased vehicle was taken to wendle Ford in spokane wa. At wendle Ford technicians found extremely frayed wiring harness in area at rear of truck where bed and frame meet. Wendle tech's said that they had never seen this type of damage / defect before, and when checking with Ford corporate there were no service bulletins reference this type of problem. This description of events was prompted after reading a news report of Ford Super Duty trucks exhibiting tail gate openings while vehicle in motion. All service notes and documentation can be obtained through wendle Ford, spokane

- Nine Mile Falls, WA, USA

problem #90

Nov 142017

F-150

  • miles
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA campaign numbers: 17V652000 (latches/locks/linkages) and 18V568000 (seat belts, structure). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called bill knight Ford at (918) 526-2400 (located at 9607 S memorial dr, tulsa, ok 74133) and was informed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tulsa, OK, USA

problem #89

Sep 082018

F-150 8-cyl

  • 27,000 miles
Ford has failed to notify me about safety related recalls. I have had my vehicle in to sawgrass Ford sunrise Florida for oil change service many time after the known recall dates. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Weston, FL, USA

problem #88

May 012018

F-150

  • miles
Extreme wind noise coming from driver's side door

- Loxley, AL, USA

problem #87

Jan 302018

F-150

  • 58,000 miles
The passenger side rear door will fail to latch properly or will pop open while driving. This has happened 3 times since I purchased the truck in January 2018.

- Columbus, GA, USA

problem #86

Oct 012016

F-150

  • miles
The sun roof track rattles it has been in 3 times and is starting to rattle again

- Hastings, MN, USA

problem #85

Jul 182018

F-150

  • miles
Doors freeze repeatedly in cold weather and will either not open or will not latch. The tsb was completed prior to the recall and did not correct the problem. Vehicle was in for service on 7/18/2018 and was told that the tsb was performed previously and no additional action would be taken. I have video that I wanted the service advisor and was told not to bother. The video shows evidence of doors failing to latch on 4/20/2018 with temperature of 32 degrees. Service advisor refused to look at the video.

- Akron, OH, USA

problem #84

Apr 102018

F-150

  • 27,000 miles
2 days after my vehicle was repaired under safety recall 17S33 for the door latches freezing, they again froze and the door would not open. Upon finally getting it to open from the inside of the vehicle, the door would then not close. I have been informed by the dealership and also the technical assistance line that there is no repair for this condition and that I have to continue dealing with the issue until they find a fix. This is unacceptable and unsafe!

- West Falls, NY, USA

problem #83

Dec 172017

F-150

  • 45,000 miles
Door locks freeze and won't catch. Usually follows a period of snow, rain or a car wash and then freezing temperatures. All four doors on my F150 have experienced this and one time the door came unlatched while I was driving.

- Wiscasset, ME, USA

problem #82

Dec 132016

F-150

  • 18,000 miles
The doors (all 4) freeze in temp below 30 degrees. Ford replaced the hardware 4 times and they still freeze. After you open the doors they will not close until they thaw. While driving on 2 occasions the doors flew open while moving. Now use duct tape to hold doors closed

- Washington, PA, USA

problem #81

Nov 172017

F-150

  • 25,000 miles
The rear tailgate opened up twice, once while driving down the highway and the second time pulling into a parking lot. This was during the winter time. I sprayed some WD40 on the rear latches thinking that would help but did not. I realized the left side latch was not engaging all the way. I could pull on the top left side tailgate and it was loose. So I would have to slam the tailgate until it engaged. I took my truck into the dealer to look at, along with two other recall issues. On my invoice they stated they 'adjusted tail gate strikers and retest operation', in time I'll see if this worked or not. Wondering if anyone else was having this same issue?

- Wolverine Lake, MI, USA

problem #80

Oct 162017

F-150

  • miles
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (kisselback Ford, 1118 13th St, St cloud, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- St Cloud, FL, USA

problem #79

Apr 022018

F-150

  • 40,000 miles
The contact owns a 2016 Ford F150. The contact received a recall notification for NHTSA campaign number: 17V652000 (latches/locks/linkages). The contact spoke with marysville Ford (15900 smokey point blvd, marysville, wa 98271, (360) 659-4000) on three different dates and was advised that parts were not available to complete the recall repair. On April 2, 2017, the contact stated that the door latches failed and the vehicle could not be unlocked. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and stated that parts would become available in six months. The failure mileage was 40,000. VIN tool confirms parts not available.

- Stanwood, WA, USA

problem #78

Apr 042018

F-150

  • 23,400 miles
2016 Ford F150 with 23,400 miles & 23 months in service. The back glass (rear window) shattered while driving home from work. The ambient temperature was approximately 35 degrees F and I had used the remote start feature which turns on the rear window defroster. I started driving and had just pulled out of the parking lot when I heard the sound of the glass cracking. I pulled over and took pictures. I called my dealership and took vehicle in for inspection. They took photos and submitted to Ford Motor Company for warranty consideration. It was rejected. It appears that the either the rear window or the rear defroster is defective. I have seen similar complaints online and believe that this issue needs to be resolved. This should not be happening and if it does, it needs to be covered by warranty. Thank you.

- Westland, MI, USA

problem #77

Oct 172017

F-150

  • miles
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA campaign number 17V652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called astorg Ford Lincoln of parkersburg at (304) 485-8585 located on 2028 7th St, parkersburg, wv 26101 where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Williamstown, WV, USA

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