There was a recall on door they fixed it but it did not work door still shacks and has come open while driving 2 times

- Dorchester, MA, USA

Door latches being stuck open or close during cold climate (32 degrees or below) when door latch is frozen, outside handle cannot open the door. Once opened, door cannot be closed and latched due to frozen mechanism. Ford of North America sent out a recall advisory with not effective remedy or fix. No new or updated parts.

- Grayson, GA, USA

The right passenger door will not shut, also the left passenger door will not open. I have contacted the dealer from where I purchased the vehicle and was told there is a back order on parts with no known time frame when they will receive the parts. Recall number is 17S33/ NHTSA recall 17V-652. The vehicle is not safe to operate due to this condition.

- Everett, WA, USA

Scheduled appointment with local dealer in response to recall notice 17S33 regarding doors that may not open or close while driving (NHTSA recal # 17V652. Upon arrival at dealer, was advised that they ran out of parts and that I would be called when parts became available. As of today, I have not received any calls. Need to know if Ford has truly run out of parts for recall, and whether vehicle can/should be driven in this condition.

- Okatie, SC, USA

Ford F-150 door latch recall - 17S33 / NHTSA campaign number: 17V652 experienced problems of doors not latching during cold weather. (both front and back doors were affected). Received recall notice in October 2017, in January 2018 my local dealer had the updated parts from Ford and performed the recall repair. The repair did not fix anything. Still experience doors not latching during cold weather. Generally vehicle is stationary in the driveway as I attempt and get it to latch. Often making me late. However, once while in motion the drivers door flew open while driving to work after I believed it to be closed and latched. This is incredibly dangerous. Small children ride in this vehicle. Ford has not offered any repair options to date.

- Pasadena, MD, USA

Door latch won't close in the cold, stuck open.

- Everett, WA, USA

When temperatures are at freezing, door will not close. Windshield wiper fluid also freezes even though rated for -40 degrees. Repair was made by Ford to door latch but problem continues. Typically, car has been parked in cold weather. See job #2 on attached documentation for latest repair attempt. Many complaints from customers on forums. This is a major safety issue!!!!

- Franklin, TN, USA

One cold morning the drivers door would not shut and latch. I was forced to drive 30 miles to work on the highway with the door flopping open every time I slowed down. This is a major safety hazard especially if children are involved. I can't believe an auto manufacture can sell a vehicle where the doors will not stay closed. Next time it happens I will take a video of the door not closing.

- Westminster, CO, USA

Door does not latch and opens while driving. Recall 17S33. Dealer keeps getting incorrect replacement parts from Ford -- the same parts that were defective. Repeated calls to Ford customer service get a case number cas 14003124 and comment that they will refer it to the dealer (who is frustrated and states that the problem should be taken up with Ford customer service. The dealer also claims that they are having the same problem with numerous other cars having the same issue.

- Damascus, PA, USA

Second complaint regarding freezing door latches causing doors to not latch shut and open while vehicle is in motion. Truck has been serviced 3 separate times, with latches, rods, & rain shields installed/replaced under tsb (not eligible for recall since tsb has been attempted). Contacted manufacturer's customer service line and representative apologized and stated they have received many similar complaints and she directed me to the manufacturer's vehicle buyback department. The vehicle buyback department representative again confirmed they have received numerous, similar complaints and they would review my warranty history to determine if a buyback was appropriate. After 1 week, the buyback department contacted me and stated they are not able to buy back the vehicle despite the safety concern identified. The representative directed me to the better business bureau's auto hotline listed in the owner's manual to consider arbitration proceedings. This safety concern (doors opening while operating and doors freezing shut) has been acknowledged by 1) the dealer, 2) the customer service representative, and 3) the buyback department representative, yet no solution has been achieved despite multiple repair attempts.

- Grand Forks, ND, USA

Door latches were freezing and rendering my vehicle unsafe as the door would open, but then not shut. Ford has issued a recall and I took my vehicle to kenny ross Ford in adamsburg, pa to have the recall work performed. On 1/2/2018, kenny ross Ford indicated that they performed the recall fix. However, on 1/13/2018, my door once again froze in the open position and would not shut. This was after my vehicle had the Ford recall parts installed. I'm concerned that Ford isn't taking this safety hazard seriously. I'm interested to hear what my best course of action is to hold Ford accountable for this unsafe condition. Below is the work detail from the recall work that was performed on 1/2/2018: Cause: Recall 17S33 1 fl3Z*1521978 shield-door lock 1 XL grease- chassis lubrication 1 fl3Z*1521853 rod 1 fl3Z*1521852 rod 1 fl3Z*1626494 shield-door lock 1 fl3Z*1626461 rod 1 fl3Z*1626460 rod claim type 17S33 auth code 81016 note: 28235 installed door latch shields and new lock rods as per recall

- Blairsville, PA, USA

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired by an unknown dealer per NHTSA campaign number: 17V652000 (latches/locks/linkages) on January 4, 2018; however, the repair did not correct the failure. The contact was unable to securely latch or unlatch all the doors. The manufacturer was made aware that the repair did not correct the failure. The vehicle was not repaired. The failure mileage was 26,000.

- Mars, PA, USA

Door locks freeze open and will not latch. The vehicle has be driven with the doors unlatched. Ford's tsb and now recall (for the driver door only) has been performed on all four doors last year. The vehicle has been to the dealer twice for it this year and several times last year. This is the second complaint.

- Pittsburgh, PA, USA

The contact owns a 2016 Ford F-150. The contact stated that on several occasions the front drivers side door could not be opened or could not be secured properly. The vehicle was taken to dondlinger Ford dealer located at 1510 pokegama av, South grand rapids, min. 55744 who diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 8,700. The consumer stated the repair was made by the dealer after parts were made available by Ford.

- Mcgregor, MN, USA

Vehicle has been into dealer multiple times for issues with door and tailgate mechanisms freezing and becoming inoperable in temperatures under 32 degrees. Doors will freeze and 'lock' me out of the vehicle -or- the doors will open but not latch shut upon closing. Ford has issued a recall for this widely-known issue, but my vehicle's VIN is not included. The dealer has been great at experimenting with various part replacements, but they have received limited guidance from Ford in order to solve this problem for good.

- Grand Forks, ND, USA

Driver and passenger doors often will not latch shut in cold temperatures. Vehicle stationary, to drive in this condition I would need to hold door closed by hand.

- Pittsburgh, PA, USA

Drivers door unable to latch closed when cold. 15 degrees this morning, unlocked vehicle via keyless entry. Drivers door opened ok, when closed just popped back open - did not latch closed.

- Brownsburg, IN, USA

Drivers door would not latch door closed during 15 degree weather today. Door unlocked via keyless entry and opened ok - but when closed it would not latch shut. Last winter vehicle drivers door would not unlock, tsb 16-0155 applied. Ford states recall 17S33 does not apply to my vehicle since tsb 16-0155 was completed, however problem still exists.

- Brownsburg, IN, USA

While putting my son in the back passenger's side of my truck, when I went to close the passsenger's side rear door it would not latch. I attempted multiple times to close the door and it would not latch. I had to use the front door to keep it closed so I could bring him to school. This issue was already repaired once last winter and it is still occurring. This happens every time it gets cold outside.

- West Falls, NY, USA

Tailgate cables do not evenly support the tailgate. Tailgate over time will become"racked out of square" resulting in difficulties opening the tailgate. This has occurred in my previous F-150

- Flourtown, PA, USA