really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
3 / 0
Average Mileage:
27,890 miles

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« Read the previous 20 complaints

problem #22

Dec 152017


  • 42,000 miles
Rear defrost was turned on and within seconds the cabin was engulfed in a white smoke and strong electrical fire smell. As I was pulling over, the rear window exploded.

- Miami, FL, USA

problem #21

Jun 202016


  • 1,000 miles
Owned 2016 F150 since May 2016. Been in shop 6X now for electrical problems. Replaced fuel pump multiple times, and powertrain control module, still no power from 7 pt. Wiring harness to camper. Apparently others are having the same problem - "I am also having this same problem on my new 2016; no 12V power at the 7 pin trailer plug. I have a dual port 12 volt power adapter that plugs in the 7 pin plug to run 12V accessories like a small air compressor etc. (like this https://www.amazon.ca/reese-towpower...204460_te_item) I just tried it yesterday for the first time and it had no power. I bench tested the adapter and it is working. When looking at the plug at the back of the truck, the negative (-) is at the 1 oclock postion and postive (+) is at the 7 oclock. I put a multi meter on those trailer plug pins with the truck running and no power. On the dash computer I entered that I had my trailer hooked up and still no 12V at those two pins. The turn signals (pins at 9 oclock and 3 oclock respectively) and running lights (pin at 5 oclock) has 12V power.the tech came out with a shop made board they have for checking trailer wiring. With the truck running, trailer connected on the dash and even added a "new" trailer still no power! he plugged in the shop computer and could not see what the problem is. So the dealership it stumped. They will be "calling detroit" to see if they have a solution. So, turn signals work, running lights work, brakes work but not 12V DC. So, if you have a camper, while driving you will not have power for your fridge or interior camper lights, charging camper battery etc.contacted Ford, they recommended filing a complaint with you

- Bowling Green, OH, USA

problem #20

Sep 152017


  • 32,000 miles
Rear glass exploded. Rear de-frost turned on, electrical circuit issue caused rear glass to over heat and burn up, along with cold external weather causing very hot glass explosion while driving sending glass pieces everywhere. Glass particles very fine and caused scratches and bleeding.

- Shelby Township, MI, USA

problem #19

Sep 012017


  • 48,500 miles
The contact owns a 2016 Ford F-150. While the vehicle was stationary, the contact noticed that all of the controls on the steering wheel were inoperable. Westway Ford of dallas, Texas was made aware of the failure and stated that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 48,500.

- Dallas, TX, USA

problem #18

Aug 102017


  • 6,000 miles
The contact owns a 2016 Ford F-150. While driving 35 mph, the vehicle lost total power as it rumbled and shook. Also, various warning indicators illuminated, including the powertrain fault, stability control, air bag, and check service manual. The contact stated that the running board failed to retract. The contact pulled the vehicle over to the side of the road and restarted the vehicle. The vehicle was towed to Ford & Lincoln of smithtown (440 jericho turnpike, St james, NY 11780(631) 265-2340), but the cause of the failure could not be duplicated or diagnosed. When the contact retrieved the vehicle several hours later, the failure recurred and the vehicle was towed back to the dealer. The manufacturer was made aware of the failure, but did not assist. The failure mileage was approximately 6,000.

- Nesconset, NY, USA

problem #17

Jun 232017


  • 7,700 miles
The contact owns a 2016 Ford F-150. The contact stated that while driving at 55 mph, the vehicle failed to accelerate without warning and lost power. The hill decent warning light illuminated. The failure recurred several other times. The vehicle was taken to the cella Ford dealer located at 3210 doctor M.L.K. jr blvd, new bern, nc 28562; (252) 638-4011 where the dealer was not able to diagnose the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted and was not made aware of the failure. The approximate failure mileage was 7,700. The VIN was not available.

- New Bern, NC, USA

problem #16

Jul 072017


  • miles
Dual control for the A/C pops up. Also had radio not wanting to go off with the key out off the truck and the door open. Also had the lights not working for the trailior. Also my truck didn't want to go over 5 miles an hour. Dealer can find anything wrong with it. What next

- Houma, LA, USA

problem #15

Apr 192017


  • 10,800 miles
I have taken my 2016 Ford F-150 in to have the radio fixed three time, because when I go to start my truck the radio doesn't power up. It has just a blank screen. It is an intermittent problem, but Ford has refused to fix the problem. I have seen multiple complaints online over the same problem. Ford is not assisting me in resolving the problem and I was told by them to contact you.

- Hayes, VA, USA

problem #14

Mar 302017


  • miles
First all the steering wheels controls (including turn signals) didn't work. The next time I started the truck everything worked again. The following week I took the truck into local dealer to determine cause. They said there communication errors but did some re-programming. Drove truck home and when I turned into my driveway I received a message the parking brake had an error. Took it back to same dealer and they kept it two days and could not find the problem.

- Ft Walton Beach, FL, USA

problem #13

Apr 022017


  • 800 miles
Purchased my 2016 Ford F150, brand new. During cold temperatures the door locks do not unlock and if you are able to get unlocked the doors do not lock nor latch. If in the event I was in traveling in cold temperatures, I would be locked in my vehicle cause a safety concern for my two infants and wife and I. spoke to Ford manufacturer and Ford service dept, they are aware of the issue and there is a back order of parts, since January of 2017, when I started have issues with my vehicle. I am seeking legal advice in getting vehicle bought back from Ford company, minus depreciation.

- Olympia, WA, USA

problem #12

Feb 082017


  • 1,500 miles
(1)I purchased my truck in January, 2017. (2)on Monday, Feb. 6, 2017 ┐ I noted the first electric issues as the truck provided a warning indicator that my brake fluid was low. Later in the day, the indicator went away. (3)on Wednesday, Feb. 8, 2017, the electric error messages reappeared. I called the Ford service hotline in the morning and was told to take the truck to a qualified Ford service shop. (4)later in the day on 2/8/17 (around lunch) ┐ I took the truck to Ford service shop. At that time, the service tech performed a ┐factory-reset┐ (his term) of the battery. After performing the reset ┐ I was cleared to leave dealer and I left the service area. (5)I then exited the service compound. After leaving the service shop, my truck shut off in the middle of an intersection. After several attempts to jump the truck with a jump box, the truck was towed back to Ford dealership for another service. My truck was kept for several days for further service. (6)on Friday, March 3, 2017, the electric warnings manifested again. I immediately took the truck to Ford for service. Upon arriving at service station, the warning lights had turned off. The service tech tried multiple times to trigger the error, but it did not come back on. I was instructed to leave and come back when they came back on. I left the service area. (7)a short time later, the warnings came back on and I returned to the service center. This time the warning lights remained on and my truck was immediately taken for service.

- Columbia, SC, USA

problem #11

Mar 152017


  • 6,000 miles
Ongoing issue with door latches not operating when temperatures are below freezing. The door will not latch unless the door is locked. It seems it then is unable to be unlocked remotely or by power locks. Only way is to manually open the door from inside the cab. I have a safety concern ofn this issue as the door not latching may open while in motion.

- Long Neck, DE, USA

problem #10

Jan 142017


  • 2,200 miles
Door locks may not function in sub freezing weather meaning your doors may not lock or you may be trapped inside as they will not unlock

- Meridian, ID, USA

problem #9

Jan 102017


  • 1 miles
On January 10 2017, at approximately 7:45 a.M. after dropping off my 3 kids at school, the rear window on my 2016 Ford F-150 exploded and shattered after the rear window defroster was activated.

- Yucaipa, CA, USA

problem #8

Nov 182016


  • 1,000 miles
Just bought our truck 3 weeks ago and the rear-camera went out. Frought it into the dealer and they found that the camera harness was chewed by a rodent and had to replace the harness. Per messages off the website, found that all wire harnesses in Ford trucks and other vehicles, have a soy coating on them that attracts rodents. If this is happening to all vehicles now of days, they better find a different way to coat wires in all vehicles. Major problem and very costly. It will run us $1800 for the fix and its a brand new truck.

- Cottage Grove, MN, USA

problem #7

Nov 042016


  • 41,000 miles
Today when I turned on the rear window defogger in my 2012 Ford F150 the indicator light did not come on. After three or four tries it came on. Within minutes I heard a pop and the glass on passenger side of the rear slider popped. The glass is in tact but broken.

- Smithfield, RI, USA

problem #6

Aug 022016


  • 6,000 miles
The contact owned a 2016 Ford F-150. The driver was alerted to an abnormal burning odor. Upon inspection, the driver observed flames coming from the fuse box of the vehicle. Minutes later, the vehicle was engulfed in flames. The fire department extinguished the fire and a police report was filed. The vehicle was destroyed and towed to the salvage yard. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.

- Lumber Bridge, NC, USA

problem #5

Aug 032016


  • 3,928 miles
2016 Ford F-150 2.7L ecoboost model with only 3,928 miles. This is the third time engine has cut off on me while driving/accelerating! was taking a left turn from side road onto main road. While accelerating in the turn, engine started stuttering a few times (rpms would dip) and then it stalled out. Luckily I was able to complete my left hand turn without getting hitting by oncoming traffic and was able to pull over immediately. This time around the engine would not restart. Had to call Ford's roadside assistance to get towed to nearest dealership. The last two instances the dealer could not pull a code or diagnose what was wrong so nothing was done. This time the dealership has a dead truck on arrival so they can't tell me that there is nothing wrong with it (service and diagnostics has yet to be completed at the time of this writing). I have been in touch with Ford regional rep regarding my cases and I am told they cannot do anything until the dealer can diagnose what the root cause is. Obviously something is wrong. There are dozens of other complaints of engine stalling while driving.

- Sterling, VA, USA

problem #4

Jul 312016


  • 7,700 miles
Vehicle looses power without warning during routine driving and cannot be recovered. Warnings on dashboard display show "service advancetrac" and "hill start assist" along with all engine warning lights. Pressing down on gas pedal does nothing, must pull over and turn off ignition and turn back on to restore power. Happens numerous times and randomly. Occurred when driving on highway at 70mph and while on side streets at 45mph. Below is a link to video of the behavior. Vehicle is 2016 Ford F150 purchased brand new with no previous issues and 7700 miles. Https://1drv.ms/F/S!ahzq4P0K1fqii7U1moy63ityroiqfg

- San Diego, CA, USA

problem #3

Jul 092016


  • 8,600 miles
Was stopped at red light in greensboro nc. Light turned green and I started to drive straight through the intersection when there was a complete loss of throttle response. I had to finish going through the intersection by momentum of the vehicle and gravity since there was no power. Fortunately there was no one else at the intersection or I'm sure I would have been hit. Was told by local Ford dealer, green Ford, problem was a defective "throttle body". 2nd Ford vehicle I have been in, in less than a month, that this has happened (2015 F150-same defect - throttle body). Huge concern for safety of those of us who drive Ford.

- Fayetteville, NC, USA

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