10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,919 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have owned my 2017 Ford F150 for a little over 2 years vehicle has 30000 on it. I have had Ford replace my lug swollen lug nuts they have replaced them two times in the short amount of time. The aluminum separates and expands from the steel body. The lug wrench that they include in the vehicle to change tire will not fit lug nuts once they have swollen. So in a instance of having a flat tire on the side of a busy highway you would not be able to change tire.
- Palm Bay, FL, USA
Had a flat on my 2017 Ford F150. The factory lug nut wrench did not fit my factory lug nuts. Was stranded on the side of the road because of this. Apparently the lug nuts swell above 21mm to where you have to use a 21.5mm or 22mm wrench to get the lug nuts off. The factory lug nut wrench is 21mm. Had to purchase a 22mm lug nut wrench to replace the factory one.
- Birmingham, AL, USA
I go to the Ford dealership that sold me my vehicle for all maintenance. (cowles parkway Ford, woodbridge Virginia). On 10/22,2018, I had my truck serviced and it was noted that my brakes were in a "yellow condition." On 12/11/18 my vehicle received a mandatory Virginia state inspection (with no mention of the brake condition). On 1/22/2019, I took my truck for a service to include tire rotation and was informed that the tires could not be rotated and the brakes could not be inspected because the "lugnuts were swollen." I admit that this sounded ludicrous--(I am a retired aircraft maintenance officer with 27 years service in the United States air force). When I inquired about this condition from the senior technician, he informed me that Ford Motor Company has these lug nuts that swell due to water intrusion and freezing. I asked how I would be able to change a flat tire on the highway and was informed that I would not be able to complete this task because the lug nut wrench would not fit over the nut. Thus my tire rotation was not completed and my brakes were not inspected today and (my belief it did not occur during the mandatory Virginia state inspection either. However, my complaint Focus is that the lug nuts on my 2017 Ford F-150 can not be removed. I believe that this is an unsafe condition and warrants a recall and replacement of all F-150 truck wheel lug nuts and request your assistance in this matter. I was told by the technician that Ford Motor Company is aware of this issue but has taken no action!
- Fort Belvoir, VA, USA
- Farmersville, IL, USA