10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
6,735 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #49

Feb 082019

F-150

  • 10,000 miles
On 2 different occasions the front drivers side door latch on my truck has stuck open and would not allow me to latch the door closed. I have had to drive home both times holding the door shut with my left arm and one hand steering the wheel. When going around turns I had to slow way down because the door weight multiplied with force and got very heavy and hard to stop from flying open..I dont know if the other latches on my truck would have stuck open as I was to afraid to try it and not be able to get them properly latched shut. After doing research online this is a huge wide spread problem with front and rear doors on 2015-2018 F150's and Ford fix is to smear some grease and oil on it and put a cover over the latch has not been a successful fix on any of the vehicles they have done. It is in no doubt a safety issue. If the vehicle was to roll over in an accident and the door wasnt latched it would surely be crushed and possibly come back into the cab injuring a driver or ripped of exposing the driver and or passengers to hazards outside the vehicle. Will the truck fair the same in a head on crash or front overlap crash as tested? I strongly urge whomever to take the time to investigate this issue and make Ford fix this issue.. it is very dangerous and they are not taking it seriously.

- Leslie, MI, USA

problem #48

Feb 082019

F-150

  • 10,000 miles
When operating the vehicle in 18 degree farenheit temperature the rear passenger door would not latch. Driver had to stop vehicle and close the door from the exterior. Similar reports found on NHTSA site.

- Bloomington, IL, USA

problem #47

Feb 082019

F-150

  • 43,000 miles
After night of rain and falling temperatures, 56F down to 20F, front passenger door on 2018 F150 would not latch after being opened. Rear door did not latch initially but after truck operated for some time rear door did latch.

- Brookville, OH, USA

problem #46

Feb 052019

F-150

  • 2,100 miles
Rear crew cab doors do not open after temperature freezes. (can not get into vehicle) at times rear doors will not close and fly open while operating. Now passenger front door no longer opens using the intelligent access system with the door handle.

- Middletown, NJ, USA

problem #45

Jan 212019

F-150

  • 400 miles
Driver's side door wouldn't latch on a cold day. Took it in to dealer, they removed the door panel, removed the moisture that froze up the latching mechanism and lubed the parts. Six days later the door latch froze up again. Couldn't get into the truck. Climbed through the passenger's side and was able to unlock the driver's side door and open it. Then it wouldn't latch closed. Forced the lock down and let the truck sit and went to work. Called dealer to tell them the problem again. Said they would get back to me. Two days later I called and they said my VIN would be put on a recall list and as soon as my truck got okayed, they would order parts to fix the problem. Currently I don't drive my brand new truck because of the door latching problem. Apparently this problem has existed on the 2015-2017 Ford F-150 trucks. There was a recall on lots of those trucks for the same issue. Now my 2018 truck will need fixed under a similar recall as soon as Ford figures out what to do for the fix. I'm not sure how to handle this. I'm pretty disappointed in my new truck with this issue. I have attached a receipt of the work they've done so far. Tyler neff

- Middletown, MD, USA

problem #44

Jan 012019

F-150

  • 20,000 miles
The doors will become unlocked and unlatched when driving. It was cold and I was leaving work. Door would not shut at first. The door finally shut and latched. I pushed the lock button just to be sure. Got on the highway and the door opened. I had to hold my door shut with all my strength while going down a highway. I couldn┐T leave it on the side of the road without the door shutting. It happened the next morning as well trying to get it to the dealership.

- Claremore, OK, USA

problem #43

Jan 042019

F-150

  • 210 miles
The doors of the F150 will not open or latched close when the temperature is below freezing.

- Hanover, MA, USA

problem #42

Jan 302019

F-150

  • 5,600 miles
I am experiencing door latch issues on my 2018 Ford F150 supercrew pickup truck. In cold weather, I am able to open the passenger side rear door, but unable to close the door. When I attempt to close the door, it bounces back at me. I am concerned the door is not secure, and can open at any time. The door will subsequently close only after the truck is running with the heat on high for over 30 minutes. This is a great concern for safety as we have to have someone sit in the rear seats and hold the door shut when we experience the issue. This is the second time this winter that this issue has happened, and the issue has been widely documented on the internet. I have opened a case with Ford, and they do not believe the newer F150's are impacted.

- Swedesboro, NJ, USA

problem #41

Nov 152018

F-150

  • 15,000 miles
Whenever the temperatures dip below freezing, the door latches on the F-150 freeze and no longer latch. The colder it gets, the worse the latches perform. I am forced to drive long distances with a completely unsecured door. It has nearly caused multiple accidents, as when I make a turn the door flies open nearly striking nearby cars. I work 20 miles from home, and have driven 20 full miles with an unsecured door even after having my truck running for upwards of an hour before I leave the house with the heat on high. I have been late for work due to my inability to secure the door that my 2 year old daughter is supposed to be secured by. This is a serious safety concern that Ford Motor Company is not taking seriously enough. I have had my truck in the shop three times now, and they can't seem to get it right. I have contacted Ford directly, they just keep pushing it back on the dealership. The dealership keeps working on it, but they are saying that Ford hasn't given them anything to work with as far as fixing it. I have also contacted the BBB in regards to this vehicle. By all the forums online, and complaints I have seen about these vehicles, I am clearly not the only person. Ford keeps selling these vehicles, and does not disclose this problem with any of the consumers. Then we are forced to drive unsafe vehicles while paying a premium price for them.

- Camillus, NY, USA

problem #40

Jan 292019

F-150

  • 8,239 miles
Passenger side front door will not latch when cold. Doesn't have to be raining or snowing like previously reported. Parked overnight and when you open the door the latch releases but will not re latch.

- Poplar Bluff, MO, USA

problem #39

Jan 282019

F-150

  • 9,524 miles
All 4 doors on the vehicle were frozen this morning. I was able to remote start the truck to try and warm it up, but had to take an uber to work as that did not work. I had the dealer perform field service action 18N03 on the truck last month.

- Pittsburgh, PA, USA

problem #38

Jan 282019

F-150

  • 2,500 miles
Door latch doesn't work/keep door closed when it's below freezing outside. This only occurs when it's below freezing outside.

- Chester, NJ, USA

problem #37

Jan 202019

F-150

  • 21,800 miles
The issue I have involves the door latches not functioning properly when outside temperatures are below freezing. Once door(s) have been opened they will not latch when you try to close them. My local Ford dealer has performed tsb 18N03 on all four doors (twice on the drivers side front door) and the problem still exists with the drivers side front door. Vehicle must sit with the heat on for several minutes before latches will function again wasting owners time and gas. There were times that I had no option but to drive the vehicle while holding the door shut because it would not latch. I have a couple of videos to demonstrate the issues but the file size is too large to upload but would be willing to send to someone via email at your request. During my research this appears to be a widespread issue that Ford has not remedied and is a safety concern when one has to hold the door shut while driving.

- Madisonville, KY, USA

problem #36

Jan 212019

F-150

  • 12,377 miles
The door latches on my 2018 Ford F150, when below freezing, frequently freeze, they will open, then not latch shut until I warm the latches with a heat gun, sometimes the doors will appear to close, only to open while the vehicle is in motion. This is very common, and there is a tsb for the issue. Recently, I was traveling on a local highway, and the door that my 8 month old son was sitting at flung open, I immediately pulled over and limped the truck home, unable to get the door closed. I have video of me trying to close that door with my son sitting in his car seat. The following week, I had the same issue with the opposite rear door, which I also got video of. This issue is so common that I previously had a 2016 F150 with the same exact issue, I have videos of myself trying to close the doors on that vehicle, before, and after Ford tried to fix that truck, due to this, and transmission issues on that 2016, I traded it in at a loss for my 2018 F150, which Ford claimed would not have the problems that my previous truck had. I have an appointment with Ford to attempt to fix my 2018 F150, but I am not confident they will be able to fix it, as there are reports that the revised tsb they are using now, also doesn't work. This has been an issue on all 2015+ F150S, and on 2017+ 250S, and 350S, and Ford has been aware of the issue since at least 2015, all aluminum bodied Ford F-series trucks have this problem. These vehicles should not be on the road until a workable fix is developed and deployed.

- Sykesville, MD, USA

problem #35

Jan 252019

F-150

  • 5,900 miles
In weather below 32 degrees F door locks freeze. Power lock will not unlock. Interior door handle may work with effort. Key may work with effort. Once open, door will not stay closed.

- Schererville, IN, USA

problem #34

Jan 142019

F-150

  • 300 miles
In the morning I opened the front door, got in and closed the door and door would not latch closed. Opening and closing the door multiple times door would not latch and would just bounce. I pushed the lock/ unluck button multiple times without success. I was going to be late for work so I just held the door closed. 30 minutes into my drive the while pushing the lock/ unlock button and the door finally latched. I have had the same thing happen now 4 different days and on both front and passenger and drivers doors. Ford states there is no tsb for my 2018 Ford. The truck is less than 1 month old. I have video of the doors doing such.

- Bonney Lake, WA, USA

problem #33

Jan 192019

F-150

  • 14,000 miles
I drove off and the pass door opened up wile making a left turn. I tried to close it and the latch would not engage

- Red Bank, NJ, USA

problem #32

Nov 012018

F-150

  • 3,650 miles
All the door latches freeze making it impossible do open the door then when it opens you can't close the doors.

- Middletown, NY, USA

problem #31

Jan 202019

F-150

  • 2,300 miles
Rear door latch of crew cab pickup truck froze in open position. Door can not close or be locked. Door flies open while driving vehicle making vehicle unsafe and not driveable. Discovered problem while driving on highway an door sprang open 40 mph.

- Middletown, NJ, USA

problem #30

Jan 202019

F-150

  • 2,500 miles
Rear electronic tailgate opens on its own while driving. This has happened more than 15 times in four months. Frequency increasing. Danger to others. A known issue on F250 and 350 models, now on F150 too

- Arden Hills, MN, USA

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