On April 11, 2021, the 2015 Ford Fiesta I was driving unintentionally accelerated into a commercial building at a shopping mall. The car had two incidents of accelerating while applying the brake prior to the final incident where the car ran into a wall and was totaled. The car had never exhibited any braking or acceleration issues before this day. The first incident, I was slowing down to go over a speed bump. As I was applying the brake, the car jerked forward then stopped. It drove as normal through traffic for the next 8 miles. I was close to my destination, as I was applying the brake at a stop light, the car sped up and stopped when I pulled the emergency brake. Again, the car drove fine for the next mile. I was very aware while I was pulling into a parking space. Neither the brake or accelerator was applied as I was coasting into a space. As I applied the brake, the car sped up, jumped the curb and accelerated into the side of a building. According to a witness and supported by pattern of skid marks, at one point the car was airborne. With the distance of about 15 feet between the curb and wall, there was little time to react. In my attempt to pull the emergency brake, I injured my thumb. My passenger sustained various bruises from the seat belt and the front dashboard. Neither the driver nor passenger airbags deployed. According to the black box report, the car accelerated from 0-100% in the final 5 seconds and the brake was applied at 10%-55%, yet the car continued to accelerate. I did not remove my foot from the brake until after the car impact, which is supported by skid marks shown in photos. In August 2019, Ford motor was aware of a transmission clutch shutter issue, but still proceeded with selling the car to an auction. One month later, I purchased from a dealership.

- Phoenix, AZ, USA

Car dash lights up with all alerts and then totally loses power. You are unable to put car into any gear, your literally stuck wherever this occurs. I've been to 3 mechanics including Ford autonation and an electrical diagnostic garage resulting in the same results " nothing" ! it also says immobilizer enabled service now"?"

- Lomita, CA, USA

The contact owns a 2015 Ford Fiesta. The contact stated while driving and approaching a stop sign, the vehicle stalled. The contact slowly depressed the accelerator pedal and the RPM revved up however, the vehicle failed to respond. The contact waited for several minutes, depressed the accelerator pedal and the vehicle responded slowly. The failure persisted each time the contact was approaching either a red traffic light or a stop sign until the contact was able to get the vehicle back to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.

- Loganville, GA, USA

After filling up my tank, I left the gas station and immediately approached a red light. When I came to a stop, my engine RPM dipped and my vehicle stalled out. I have noticed RPM dipping that occurs when I stop at a red light, usually after I add fuel. Other than this stall event reported, I have not experienced another, but the RPM dips do occur often, again, after adding gas or filling my tank. The dipping persists usually for at least 30 minutes after adding fuel. Luckily I was able to restart my car right away with no trouble. RPM dipping was observed at each stop on my way home. Intensity of the dip varied.

- Chino, CA, USA

Car only has 64000 miles and the dual clutch transmission was recalled! I took it to the fird dealership and they told me I would have to pay $2200 to have it fixed and thats what they said I would have to pay before the part on the recall could be replaced please I need some answers please!

- St Joseph, MO, USA

The transmission goes into nutural while driving creating a loss of power while in motion. The air bags will not deploy and the light indicatoe is turned on on the dash display. Gas milleage has greatly decreased.

- Apache Junction, AZ, USA

The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle hesitated while driving at various speeds while depressing the accelerator pedal. The contact stated that the transmission warning light was illuminated. The contact took the vehicle to anderson Ford of St. Joseph (2207 N belt hwy, St joseph, mo 64506) where the contact was informed that the transmission was defective and needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 64,000.

- St. Joseph, MO, USA

The resivour cap, siezed up first time I was trying to add coolant. It took along time get it off! litterly had to break cap into pieces. And with oem part cap. From the Ford dealership replaced it" in now it's, overheats and no visible coolant leak. And this has been going on for several months.. the motor makes a clacking sounds. The 1.0 turbocharge 3-cyl turbo is not working properly. Plus it's engine bay fuse box says engine fan is 60 amps in recently I noticed it has had a 40 gage amp. Thank that the under the hood engine fan. Wasn't perform at the recommended fuse.. it also at start up and sitting still at motor bog's down like it's about to cut off. Know the overheat proublem's. if I'm sitting still in neutral and I turn the ac on full-blast it stays at 4 bars which is normal for as long as I want and it doesn't over heat ? but, soon as I put it in 1st gear and try to drive it will overheat, not even going 10ft and I have to turn off the ac and put it on the heat. Full blast! within a few minutes it slowly goes down. But know that it's July if it's anything over 90 degrees outside I have to turn heat on full blast before making it 1-block or it overheats. In I have kept a close watch on the coolant level, and I have watched youtube videos and etc" trying to figure out what's wrong. In all my parts store location don't have any thing for my year make model nothing. I got this car from a dealership a year ago of the month July. In it gets regular oil changes, but I'm lost trying to figure out what is wrong, and what to do about it and others I know of have had same proublem with there's.. and I have to have heat on full hot on 1-2 level in 70 degree weather, and if I get onto the interstate and go to 55-70 mph I turn heat level to 4 full blast and it will still go up to 1 bar away from it telling me that engine is overheated. & at 2500 rpms it overheats! smh

- Davidson, TN, USA

The contact owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would stall as the service engine warning light flashed. The manufacturer sent out a notification to have the vehicle serviced under a customer satisfaction warranty. The vehicle was taken to karl flammer Ford (41975 us hwy 19 N, tarpon springs, fl 34689) where he was then informed that they could not repair the vehicle until they received a certain part to repair the transmission. While at the dealer, the contact stated that the transmission control module was updated ; despite the update, the failure persisted. The contact was informed by the dealer that he would be notified of when the part became available. The manufacturer had been notified of the failure and confirmed the information provided by the dealer. The vehicle had not been repaired. The failure mileage was 161,000.

- Port Richey, FL, USA

I was driving my car one night and in the mist of driving, it was jerking really bad and the acceleration was going in and out. The car came to a complete stop and even though it was on and running it wouldn't move as if it was stuck, luckily before someone hit me behind it jumped back into to gear and started to move a little until it started to jerk again. I didn't go anywhere but 2 mins down the street and back home. Once I got home and was ready to leave again it wouldn't start anymore and now I no longer have a car and I haven't even had it long. I took the car to Ford and it was stated that it's a recall on something to do due with my transmission and on the paper the same exact things that I was experiencing was on the recall possible symptoms.

- Orlando, FL, USA

The contact owns a 2015 Ford Fiesta. The contact stated that there was a shudder in the transmission. The contact received a field service action and had the vehicle repaired at allan vigil Ford (6790 mt zion blvd, morrow, ga 30260). The contact stated that after the repair, the transmission warning light illuminated and returned the vehicle to the dealer. The contact was provided an estimate of $2,800 to have the vehicle repaired. The manufacturer was notified and a case was filed with the manufacturer. The vehicle was not repaired. The failure mileage was 197,000.

- Conley, GA, USA

The contact owns a 2015 Ford Fiesta. While operating the vehicle and depressing the clutch pedal, the engine would sometimes suddenly shut off. The failure also occurred while the engine was idling. The cause of the failure was not determined. The manufacturer was notified. The local dealer was not notified of the failure. The failure mileage was 110,000.

- Lebonon, CT, USA

The vehicle has a shudder on takeoff. The transmission malfunction light came on and would not engage into gear.

- San Bernardino, CA, USA

As I was reverse parking in a parking lot my transmission just stalled and I was unable to go reverse, I heard the revving but she was not moving. I turned my car off and restarted it she was revving but didn't move. I shut her off her five minutes after that and restarted her and I was able to park her. After this happened, leaving the parking lot the car started to jerk forward and having a hard time transitioning into the next gear (it's automatic) it stalled as I was slightly applying pressure to accelerate in traffic it was very scary. My car has 54,000 miles.

- Las Vegas, NV, USA

The contact owns a 2015 Ford Fiesta. The contact stated that the transmission failed when he purchased the vehicle. While driving and depressing the accelerator pedal, it took awhile for the vehicle to accelerate. Also, when driving around a curve, the vehicle hesitated to move forward and the check engine warning indicator illuminated. The contact stated that the vehicle was taken numerous times to reynolds Ford of norman (825 N interstate dr, norman, ok, 73069, (877) 672-2681) where an unknown update was completed. The vehicle was able to drive normally for a day; however, the failure recurred and worsened. In addition, while accelerating from a stop, the vehicle failed to accelerate and hesitated to move forward. The vehicle was not repaired. The contact also stated that the struts were replaced at 20,000 miles. The manufacturer was not notified of the failures. The approximate failure mileage was 66,000.

- Moore, OK, USA

Car regularly shudders. Acceleration is a problem. Problems occur while driving and switching gears in all road types especially hills.

- Glendale, AZ, USA

Transmission slips out of gear during normal city driving. I have had the car completely lock up, become unable to drive, and needed to be towed to the dealership. This is the 3rd time I have encountered this issue. I've had the transmission computer restarted, one of the clutches replaced, then a few months after that had the car towed to the dealership again due to "immobilizer malfunction" design for the car is great but the mechanics are terrible.

- Orlando, FL, USA

My vehicle slips out of gear while in traffic and leave me coasting with the engine racing. This happens every time it is driven.

- Jamul, CA, USA

The transmission on this vehicle has locked up several times. Within a week of purchasing this 2015 Ford Fiesta in January 2016, I had to take it back to the dealership for transmission issues. The car was jerking and wouldn't take the gas or back up. They kept the car for a week and told me that they replaced some items within the transmission and gave it back to me for my teenage daughter to drive. Since that day, I've taken the car back several times for the same issue. The technicians have started telling me that there's nothing wrong with the car when clearly there is something wrong with the car. It has stalled and would not move and cars were coming that has almost gotten my teenage daughter killed. I have taken it back to the dearlership several times for this issue and they keep refreshing it but nothing changes. I have had to make my daughter park the car since she's a college student and purchase her a new vehicle. This vehicle is not safe and I certainly wouldn't recommend anyone purchasing this car. Ford has been no help in resolving this situation. She had a car accident on a county street on 8/13/2018 because of this vehicle's issues but the airbags didn't deploy.

- Villa Rica, GA, USA

My car is having electrical issues, the transmission will over rev but my speed remains the same or decreases. The car will lose power over time and the pedal will become spongy. This has become a very large inconvenience and an extreme safety hazard to myself and my passenger. I was almost in a collision with another vehicle which would be deemed my fault even though it would me the vehicle malfunctioning. When contacting Ford dearborn and perry Ford they tell me there's nothing they can do or I can pay a fee.

- National City, CA, USA