8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
50,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. fix bugs in software (1 reports)
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problem #1

Oct 012013

Flex

  • Automatic transmission
  • 50,000 miles

The MyFord touch software is full of bugs. It constantly forgets my preferences and goes back to the defaults. It has trouble retaining my setting for my iPhone, but more than anything, the navigation and mapping functions are completely unreliable. When inputting my destination using voice prompts, the system often cuts me off and starts playing the radio. I have to try several times to get the destination in the nav. Whenever I choose "Home" on the dash, it loads my Home in the nav about 25% of the time. The rest of the time, it just thinks about it and then goes back to the default screen. Occasionally the whole system just wigs out and reboots, putting all my settings back to default. This system is a piece of garbage and needs a team of people addressing it so my $30K rolling computer actually serves the purpose that I brought it for.

- bradleyford60, Houston, TX, US