6.5

fairly significant
Typical Repair Cost:
No data
Average Mileage:
11,900 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (4 reports)
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problem #4

Jun 182017

Flex LX V6

  • Automatic transmission
  • 10,300 miles

This is the fourth time the "wrench" light has come on in my Flex. The first time, about 8 days ago, I was driving on the thruway going 55 mph. The light came on an I was no longer able to accelerate. I coasted to the right and ended up on a very small shoulder of the interstate. I turned off the car, and started it back up. When along, driving with no issues... until two days later. Driving on a side road, going about 25 mph, same thing. And repeat two more times. Called Ford, and they said there are no recalls, but I am taking it in on Wednesday. Hoping for a fix. Was alone both times, but this cannot happen with my three children in the car. Very unsafe.

- Lisa B., Lancaster, NY, US

problem #3

Sep 072016

Flex

  • Automatic transmission
  • 12,100 miles

Heading to work this morning, on the "Highway to Heaven" (narrow two lane highway) and lost engine power. A wrench icon popped up on the display, directing me to the manual, which indicated a power train failure. The car was towed to the dealer and have not heard any word back as of yet to what needs to be done. I purchased the car in February of this year and it is bit troubling that I am having issues like this. Hopefully, this can get fixed properly and quickly, with no more issues. Because, I had to turn off the car before I could get it towed. After reading through some of the complaints regarding this exact issue, apparently Ford has refused to replace parts if the warning light is no longer displayed. I am hoping that the dealership will recognize the issue even if the warning light is no longer on the display. I guess I will just have to wait and see.

- Timothy H., Cincinnati, OH, US

problem #2

Jun 212016

Flex SE

  • Automatic transmission
  • 12,440 miles

vehicle lost power at 55 mph

Driving the car at 55 mph when it suddenly lost power. Engine was running but car would not go. Powertrain malfunction/reduced power icon was displayed on the instrument panel. I called for a tow to the nearest Ford dealership. Car showed no codes mechanic test drove the car twice and could not get it to duplicate the problem. I picked the car up on the morning of 6-23-16.

- John H., Midland, NC, US

problem #1

Jun 262016

Flex SE

  • Automatic transmission
  • 12,627 miles

I was coming home from church on the morning of 6-26-16 driving at 40 mph when the car lost power. Drivetrain malfunction/reduced power icon was displayed on instrument panel. I got the car off the road, put it in Park, turned the engine off, and removed key from the ignition switch. I waited a few minutes, put the key back in the switch, started the car back up, put the shifter in Drive and the icon was gone and I drove the car home. Currently waiting on a call back from the Ford dealership where I purchased the car to see what my next step will be. Paying a lot of money for a vehicle that is no more reliable than this!

- John H., Midland, NC, US