The backup camera safety system operates intermittently. We are unable to see behind us when backing up putting us and others at risk. Sometimes it works when in Reverse, but most of the time the touchscreen panel does not even change over to show the camera view at all. The Flex is a large vehicle so a non-working camera or electrical component for the camera is unsafe. There are other existing recalls related to other Ford makes and models due to faulty cameras and image modules. This could be the same or a related issue. No errors or codes appear. I have not taken to a dealer yet because they charge $300 just to do a diagnosis.

- Land O Lakes, FL, USA

Door sensor states door is ajar when it is closed, causing battery drainage and safety concern about doors

- Winnetka , CA, USA

The contact owns a 2016 Ford Flex. The contact stated that upon start of the vehicle, the door ajar warning light would illuminate on the instrument panel despite all doors being checked and fully closed. The contact also stated that a warning chime would continuously ring and the front interior lights would remain on while driving. The contact stated that the interior lights would shut off after driving above a certain speed; however, the warning chime and the warning light would persist. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

- Mesa, AZ, USA

The APIM stopped working, this unit controls all of the SYNC functions as well as front cabin vent selection. We can no longer use the windshield defrost because the air will only blow from the vents facing the driver and passenger seat. All hands free phone features, aux input, and USB port have also stopped working.

- Martinez, GA, USA

Rear park assist camera does not activate when in reverse. Read passenger door lock pawl fracture-NHTSA recall. Ford refuses to repair the recall because they did not issue the recall. This door has a fractured pawl lock/latch on the rear passenger door. Car does not detect key. We paid additional for fob annual replacements, Ford refuses to replace the fobs even when its faulty. I recorded this call...and every other call.

- Casa Grande, AZ, USA

The back up camera works when it wants to.

- Temple Hills Md, MD, USA

Gas smell and electronic issues. I bought my vehicle brand new. I first noticed smelling gasoline after the first oil change, so I had driven several months.the dealership blamed it on my undercoating stating that's what I'm smelling.it's gas definitely.I asked them to drive it a week since the smell comes and goes.they refused.it still does it and I have given up trying to get the dealership to find the issue.they did state the Flex is the same base as the police vehicle that has the gas emission leak.2nd problem is "no key detected" light comes on when driving.just yesterday my back up cam stayed on while driving.it was distracting and I felt a hazzard.I tried turning the vehicle off and on and that didn't work.after parking for an hour and trying again things went back to normal.when the back up cam was locked on the radio controls didn't work and the voice command did not work.I called the dealership today and they stated they "can't do anything unless it is currenlty malfunctoning". not very reassuring to know.the dealership seems unwilling to help resolve potentially dangerous issues.I could crash if the back up cam is on while driving forward (due to distraction).if no key is detected when driving will the engine shut off?the gas smell is a concern because I should not be breathing gas!gas smell is while engine is running- parked or moving but the smell comes and goes.the electronic issue was a concern because the vehicle was in motion but it also did it while not in motion.

- Bay City, MI, USA