10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,634 miles

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problem #4

Jan 172019

Flex

  • miles
Rear backup camera fails. It was repaired once under warranty, (7 Jan 2019) second time under extended warranty protection (17 Jun 2021), now has failing for the third time. Local Ford dealer has the information and I have repair invoices.

- Eight Mile, AL, USA

problem #3

May 132019

Flex

  • 30,500 miles
The interior passenger side front floor well was filled with water while parked. Water leaks through weep holes at bottom of windshield

- Pennsauken, NJ, USA

problem #2

Aug 202018

Flex

  • 32,000 miles
"takata recall" my engine light went on 2000 miles before my manufactures warranty expired. I have a Ford shop here, but they are rated so low and I hear nothing but bad stuff about them, so I called the next closest 95 miles away in spearfish, sd. I explained to the guy what code the engine threw, but my light is now off. He said not to come in, until my engine light came back on. Meanwhile my engine still hisses and the exhaust odor is so strong inside and outside of the vehicle. I have 36,879 miles on my 2016 and either have an exhaust leak from the headers or the manifold. The engine light won't come back on and noone will check the vehicle without it on. There is no reason for my "newer" vehicle to have an exhaust leak to this extent.

- Gillette, WY, USA

problem #1

Jul 302016

Flex

  • 38 miles
Purchased a new 2016 Ford Flex on July 29, 2016, drove it most of the day on Saturday and smelled exhaust fumes mostly every time I exilirated. Wentto urgent care sick from exhaust fume poisoning, got worse as day went by and went to a regular hospital er. Brought vehicle back to dealer on Monday and after them researching the problem, it was faulty vent in rear causing exhausting to enter into interior.

- Houston, TX, USA