The accident that took place on 5/29/03 involved a 2003 Ford Focus station wagon driven by my son. There was impact where a parked car and a tree was involved, and the airbags did not deploy at all. I thought airbags were a safety feature that should help prevent bodily injuries. I wrot a letter to Ford Motor Company yet I have received no response to this matter. I also spoke to one of their representatives by the name of "mary" who was suppose to be giving the information to the engineering staff that handles these types of problems, "yet no response. When this car was purchased I didn't expect mechanical failure to occur. I'am not pleased at all that Ford motor has not contacted me concerning this matter. The people that were injured in the accident are now suing my insurance company and myself due to the accident and airbags not deploying at the time of the accident. Then when speaking to their representative she stated it was my responsibilty to get the car over to a Ford dealer to have the airbags inspected, "I dont't think so". I will never be able to drive this vehicle due to the nature of airbag mechanical failure. My car is still in the shop and I myself refuse to have it repaired until Ford Motor Company sends someone to inspect this vehicle.

- New Orleans, LA, USA