really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

problem #1

Sep 022009

(reported on)


  • miles
2009 Ford Focus headrest mis- alignment problem. The consumer stated on trips longer than 30 minutes, the consumer experienced pain in her shoulders from having her head bent forward and having no support on her upper back when she tried to sit straight up. When the consumer turned her head quickly, she hit her head on the headrest, and the passenger side headrest obstructed her vision. The dealer suggested that the consumer turn the headrest around to alleviate the problem, but she discovered that could not be done on her vehicle.

- Thornton, CO, USA