3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,358 miles

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problem #15

Aug 132019

Focus

  • 160,000 miles
TL the contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was towed to wray Ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) where it was diagnosed that the PCM software crashed and needed to be updated. The vehicle was not repaired per the recall due to the mileage. The manufacturer was contacted and provided case number: Cas 23983015. No further assistance was provided. The failure mileage was 160,000.

- Greenwood, LA, USA

problem #14

Jun 072018

Focus

  • miles
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Art hill Ford Lincoln (901 w Lincoln hwy, merrillville, in 46410, (219) 738-5300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Crownpoint, IN, USA

problem #13

Jun 122018

Focus

  • miles
The contact owns a 2013 Ford Focus. The contact received notifications for NHTSA campaign numbers: 16V643000 (latches/locks/linkages) and 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Larson motors (1801 frontage rd, Nebraska city, ne 68410, (402) 873-5507) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Syracus, NE, USA

problem #12

Feb 172019

Focus

  • 104,704 miles
The contact owns a 2013 Ford Focus. While at a stop light, the vehicle stalled without warning. The contact was able to coast the vehicle to the side of the road. She waited ten minutes, restarted the vehicle, and was able to drive normally. The contact stated that the vehicle drove very slowly and failed to accelerate. The contact drove the vehicle to kirk auto co (located at 235 state hwy 7 frontage rd, grenada, ms 38901, (888) 480-6177) where it was diagnosed that an unknown switch from the transmission needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle was taken back to the dealer. The contact was informed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 104,704.

- Granada, MS, USA

problem #11

Jan 012019

Focus 4-cyl

  • miles
My current problem is after fueling up my car it starts and then stalls, then the next restart it turns over about 5 to 10 seconds and starts and then has a erratic idle and it may stall again, or if I manage to take off it will run ok, unless I have to stop within a 100 yards, and it then may stall again, or have a erratic idle around 2000 rpms, then idles down to the 750 area if I'm lucky, only after fueling up. Every start afterwards starts and runs fine until the next gas up. I have an engine code I believe they said was a evap code, my fuel tank is starting to concave on the bottom. I talked to my dealership and they said I'm not part of the recall, although he said I fit all the parameters of the recall, but my VIN number its in the system. I'm looking for help and hope someone can contact Ford ! ps this is on going and very dangerous! thank you, very disappointed in Ford. Ps ps the transmission is another forty pages of info if you ever have the time to talk.

- Gonic, NH, USA

problem #10

Feb 262019

Focus

  • 52,000 miles
The contact owns a 2013 Ford Focus. While driving 40 mph, the vehicle failed to accelerate. The transmission and other unknown warning indicators illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to be slowly driven to autonation Ford katy (located at 20777 katy fwy, katy, tx 77450, (281) 305-8949). The vehicle was not diagnosed or repaired due to the diagnostic and repair cost. The VIN was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.

- Houston, TX, USA

problem #9

Nov 012016

Focus 4-cyl

  • 86,364 miles
The contact owns a 2013 Ford Focus. While idling, the engine suddenly stalled the vehicle was taken to the dealer where it was diagnosed that the canister purge valve was faulty which caused the fuel pump to malfunction. The fuel tank became deformed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 86,364. Updated 05/10/17

- Cincinnatti., OH, USA

problem #8

Sep 012016

Focus 4-cyl

  • 70,000 miles
About one year after we bought this car, I ran out of gas on a city street, about one mile from a gas station and the dash still showed 8 miles until empty. I was stranded on the side of the road and had to call for roadside assistance. After that I was careful to try not to let it get that low again. Recently, however, driving down the interstate, I was getting low on gas and about to get off at the next exit in 2 miles when I suddenly ran out of gas. This time, the dash showed 17 miles until empty. I was stranded on the side of the interstate with lots of traffic, construction, and 90 degree whether. I waited there in the heat for about an hour and 20 minutes for roadside assistance. About 2 months later when I took my car in for its 3rd recall (a software issue) I asked if the fuel issue was related to the software, and I was told that the fuel purge was a "common" problem with this vehicle but not considered a recall. I was also told that I would have to get it repaired or it would continue to get worse. I feel like being stranded on the side of the road is a safety issue. I also feel like I should not have to pay for this since it is a problem with the way the fuel system was built.

- Flowery Branch, GA, USA

problem #7

Oct 172016

Focus 4-cyl

  • 52,000 miles
I have had nothing but problems with this car and have only owned it since July of 2014. The computer module in my transmission has already had to be replaced due to shuddering, gears shifting incorrectly, and eventually dying while driving. Now my car is in the shop, again. This time for code P0456, which relates to the purge valve canister and evap system. A few weeks ago, I noticed my check engine light came on and had someone run my codes. Whenever I put gas in the car, it takes several tries before my car will start. I have to pump the gas while starting the car in order for it to actually start. After I get gas, the car will sometimes die while I am driving...which has happened while I was driving on the highway in the middle of rush hour traffic. This will cause a major accident for someone some day...maybe even a fatal accident. The fuel gauge also started reading incorrectly at the same time. I will have a 1/4 tank of gas, but it will register that I have 3/4 full and is only momentarily corrected when you turn the car off and restart it. I have researched many blogs and forums and have discovered that many Focus owners are having the same exact problems with these issues. My car is in the shop right now and I am waiting for them to call with the final diagnosis. It isn't right for Ford to know that they have faulty cars out there and not pay to fix the problems. Ford needs to recall this.

- Bonner Springs, KS, USA

problem #6

Oct 202016

Focus

  • 59,500 miles
At an intersection, the car sputters from a stop and sometimes stalls. Likewise, after re-fueling the tank the car stalls 2-3 times in a row on ignition before starting and staying on. When approaching a stop, the car has sometimes had the other dashboard warning lights come up and felt like it was about to stall, with the RPM gauge bouncing around near zero, but has not fully stalled during deceleration (possibly due to me pressing on the accelerator to prevent the stall). The service engine soon light came on shortly after this began. At that time, the fuel gauge also began to "stick, " not moving from position until the car would be stopped and restarted, and mis-representing the number of miles left before needing to refuel. I'm currently at a Ford dealership to get inspected and repaired. I've been told that it has something to do with a pump, but nothing more at this point.

- New York, NY, USA

problem #5

Jul 052013

Focus 4-cyl

  • 300 miles
First incident...was making a turn from a stop position and car hesitated(transmission). Second incident.. parked car on an incline and car rolled back enough to have somebody behind me call it to my attention. Third incident ? going up on my driveway the car hesitated and shakes a lot when starting from a stop position. Note= when my wife drove the car on a test run.. none of this problems showed up. That is because the route we took was all on flat surfaces(in Florida). We brought it to the attention of the Ford dealership, and they handed us a pamphlet, that explained to us that we did not really buy a car with an automatic transmission, it is a standard transmission with some kind of gear set up to shift as if it is an automatic. The dealership also told us to call the manufacturer if we wanted to make a complain. We have a two year warranty, but I am thinking that we might have some transmission problems a lot sooner, but who wants to drive a new car with that problem pending over your head. I hope that we all complain loud enough for Ford to take some immediate action, and come up with a satisfactory solution.

- Citrus Springs, FL, USA

problem #4

Sep 122012

Focus 4-cyl

  • miles
1. the sputtering, hesitation when pressing down on the accelerator 2. after stopping the car, the extra "jolt" seems as if it could be a safety concern/issue 3.year later all this got worse and I had the car towed in to the dealership 2 times for a total of 38 days of "fixing" the problems of the transmission. 4.I've had my car back now for 3 days, the hesitation is still there, no sputtering noticed as of now.

- Universal City, TX, USA

problem #3

Aug 272013

Focus 4-cyl

  • 1,400 miles
We were driving home and had been on the road using cruise control for approximately 2 1/2 hours when the vehicle shut off completely going from 70 mph to no power or electrical. We were fast lane on I-75 North and the car was without any power or hazard lights. We attempted to restart the car several times and finally it started after 5 minutes. Luckily a car stopped and had their hazard lights on. Since then our car fuel has decreased to 12 mpg in the city and 22 on the highway. When you take off car bogs down and you have to mash hard on the gas to get it to move. The idle is rough and you can feel it running rough. We have had it into the dealership five times and since car does not code they will not work on it per Ford's policy. Thus, we have that Ford has advertised will get 28 in the city and 40 on the highway which we did get the first month before it died on the highway. Since then we are afraid to drive using cruise on a trip.

- Berkley, MI, USA

problem #2

Nov 012013

Focus

  • 19,000 miles
This incident has now occurred twice in one week. The first time I was driving out of my apartment complex and the car just died. The fuel light never went on and still said I had about 30 more miles until E. was towed to the dealership, and they told me they put gas in it and it started right up. It said I had 144 miles until E and they calibrated it and the mileage decreased to 133. I drove the car 80 miles and happened again yesterday, but this time I was on a busy state road going about 55 mph with my son in the car. The car jerked and I could tell it was losing power. Luckily I was able to coast into a subdivision. The fuel light never went on and also stated I still had about 33 miles left until E. the car has been towed again to same dealership and no word on what is wrong. Was told they were on the phone with Ford to solve the problem. I am currently in a rental and scared to drive my car as I am afraid this will happen again. Also, had many transmission and clutch issues this summer and those parts have since been replaced. The car is a year old and been in the shop more times than my old car that I traded in for my new Ford.

- Clermont, FL, USA

problem #1

Nov 302012

Focus 4-cyl

  • 100 miles
My performance concern started within the first week of ownership. I had reported what I perceived as a performance issue to the dealer but opted to give a new car time to "break in". 4 weeks into my owner experience, the service department held and drove the car for 5 days and had determined that a transmission component was the cause of the issue I was experiencing. I now have over 10K miles on the vehicle and have had the same experience. The service department has since told me that the rough idle in park or in gear with brake applied is the result of the "direct injection" technology used in this vehicle. The hesitation experienced during 0 to >0 acceleration (gradual or hard) is also the result of the "direct injection" technology coupled with electronic clutch technology used in place of a torque converter. This combination has yielded numerous "almost stalled" conditions during normal driving maneuvers including acceleration during the completion of a left turn crossing oncoming lanes of traffic. I raise this concern as I understand there is an investigation of F150 vehicles with "direct injection" technology as a potential cause for the loss of power. My experience with the Ford Focus has not resulted in an accident. My goal is to raise awareness to a similar condition from the same manufacturer utilizing the same technology. I also have a second vehicle ([xxx]) that is leased and has the same performance issue described above. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brick, NJ, USA