7.0

pretty bad
Typical Repair Cost:
$1,500
Average Mileage:
43,350 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace fuel tank, fuel pump, evap valve (1 reports)
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problem #2

Jun 052017

Focus SE

  • Automatic transmission
  • 48,000 miles

Bought a 2014 Ford Focus 2 years ago with less than 30K miles - in the past 6 months, I have had three issues - one including being stranded on the road to my way to Washington on a road trip with my family in the car. Fuel pump broken - they put it under warranty at the time now 2 months after I complained about the fuel gauge not working - had to go twice and with pictures and they now inform me that the whole fuel system has to be changed including the fuel tank for $1,400 bill (!!!!) I am a few thousand miles above the warranty limit with a series of issues but Ford won't do anything about it. Doing some research online I've seen that it is a recurring problem on Ford focus and there's even a lawsuit in place and service instructions to dealerships (TSB-16-0062). Ford knows about the issue but won't do anything - not even covering partially the bill - they obviously don't care about their customer satisfaction - if you're looking for a car, go elsewhere, I wouldn't recommend to anyone - worst experience I've had with a car in my life !!!

- sabrinacfr, Greenville, US

problem #1

Jul 112016

Focus SE V4

  • Automatic transmission
  • 38,636 miles

As I'm leaving from work, the number of miles to empty is reading 50 miles. I'm thinking, I'm good. I can stop mid-way on my work (36 miles one way and kinda in the country-about 10 miles in between gas stations) and fill up, no problem. After about 4 miles, the distance to empty is dropping at a rapid pace. After about 3 or 4 miles, it is now reading 17 miles until empty. What the heck? So, I turned around, went home and added gas from my 5-gallon lawnmower canister. Buyer beware!!

BTW, it has nothing to do with a level surface. My driveway is level, the terrain is level.

- Bill W., CLEMENTS, MD, US