The contact owns a 2014 Ford Focus. On several occasions, while driving, the trunk unlocked independently. The vehicle was not taken to be diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 43,000.

- Houston, TX, USA

Rear passenger door did not latch at all. This occured after being stationary after placing groceries in the back seat. This was the first and only occurrence since owning the vehicle. I has to bungee cord the door to the other door to be be able to get home safely.

- Fuquay Varina, NC, USA

Ford (multiple models and years) door latch recall. I had already submitted a request to add our vehicle to the recall list. Ford started a recall regarding the latch on their doors malfunctioning, causing them to just swing open and not stay closed. Our 2014 Ford Focus had this problem despite us trying to fix it and close the passenger side back door multiple times. Ford refused to fix the problem without charging us because our VIN number was not included in the recall, but we still had the exact same problem.

- Surprise, AZ, USA

Back passenger door does not latch closed. We discovered this 8/19 because we were driving, and when we stopped the back door opened and then made the sound like it was going to close, but it never did. Tried multiple times to close the door but it never latched shut. Tried to turn the latch itself in the door, that wasn't the problem. 1.5 million cars made by Ford, including 2013-15 Ford focuses, were recalled in 2016 for the exact same issue. We bought this car used about 6 months ago and now the back door no longer latches. Barely have 30,000 miles on the car. Two different dealerships stated that our VIN number is not considered to have this recall and refused to replace the door/latch unless we pay. Even though we obviously have the exact problem as described in their public media statement back in Sept. 2016. So we spent $680 to repair something that the Ford dealership should have fixed before even selling us the car. They, apparently, would prefer us driving in a car that's creating a hazard to ourselves and other drivers than actually fix their mistakes and keep people safe.

- Surprise, AZ, USA

All since purchase in Jan 2014. Within a few months of new purchase: Electrical issues and errors unknown to Ford, need for transmission swap, 2 or 3 recalls re transmission and door replacement, horn stopped working (while in 65mph traffic I95 and almost in an accident). Constantly in shop and continual issues with stalling (once, stopped in 65mph traffic on major interstate I95 in left lane), synch and phone system has never worked correctly. 3 weeks ago, after stopped at a traffic light in rush hour traffic in philadelphia, depressed gas pedal and went in total reverse! did this twice before completely turning car off and had to be towed.

- Ballwin, MO, USA

Ford replaced the door latches under recall 9 months ago and the driver door latch has broken, again. Ford states that warranty for recall parts is 12 months/12,000 miles. I have driven 14,000 since the repair. This is still an active recall and yet the dealer is charging approximately $300 for the repair. This is so wrong, it's still a safety issue as now my driver door won't stay closed.

- New River, AZ, USA

Passenger door will not latch. Door has to be duct taped to keep closed. Dealership released an obviously unsafe vehicle to the owner saying it had been fixed.

- Hillsboro, OR, USA

Hello, today I got into an accident. I hydroplaned and went into a guide rail on the interstate going about 50mph. My friend and I are having major problems with our backs and necks and my airbags didn't deploy. This isn't the first time I've gotten into accident and they didn't deploy. The first time wasn't life threatening but this one was. I don't have any recollection of the accident and I am not able to remember much of yesterday either. I feel like there was something wrong with my vehicle before my accident due to my passenger air bag light kept flickering on and off before the accident and now this happening. Please contact me back on my course of action on what I should take. Thanks, sincerely [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Canal Winchester, OH, USA

The horn quit sounding upon activation by the horn relay switch on the steering wheel. It does not sound when pressing the remote twice to confirm it's locked up. It does not sound when the alarm is activated. The fuse is ok. The horn relay does not click when horn relay switch on steering wheel is depressed. The wires are all intact and connected. I took it to a Ford dealer. They said it would cost $200-300 and need the car for 2 days. According to all the complaints and concerns about this issue on various websites, thousands of owners of Ford Focus have the same issue with the same response from the dealership.

- Socorro, NM, USA

I was driving and the door flew open

- Queen Creek, AZ, USA

My 2014 Ford Focus has had a myriad of problems from day one. First the trunk will pop open if driving more than 40 mph. My trunk popped open and I lost a 3,000 saxophone. The Michigan state police has proof of my claim. Now trunk will not release. Constant transmission problems even with repairs, the car will lag, sputter and rolls backwards. The car will roll backwards when you stop for a red light or sputter when entering a roundabout.the gas guard will say you have 50 gallons but change to 11 after driving 2 miles. Bluetooth and horn does not work.

- West Bloomfield, MI, USA

My door flew open. No one was hurt but we definitely could have been killed even. I googled it and found out others people's cars were breaking to, and there was a recall. I called the dealership and they said that they were out of parts to repair it. So I bought the whole door off of ebay and my husband changed the whole door. Then today, a postcard come son the mail form Ford saying that they will fix our car. Way too late now, it broke months ago.

- Denham Springs, LA, USA

The recall issued in September of 2016 has not been fixed. I have tried to get my car in 5-6 times, the last being in July when the man at Ford told me "our parts are booked out through the first of the year, but we can put you on a waiting list". Ford has not made enough parts making them readily accessible to their dealers so the consumers can drive a safe, recall free car. I am frustrated it has taken so long.

- Olympia, WA, USA

The rubber gasket that lines the doors expands and makes opening or closing the door difficult.

- Vista, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that the recall notice for NHTSA campaign number: 16V643000(structure) was received in September of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Thiensville, WI, USA

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Easton, PA, USA

NHTSA recall number: 16V643 recall date: September 2, 2016 manufacturer recall number: 16S30 a door latch with a fractured pawl spring tab typically results in a "door will not close" condition.

- East Northport, NY, USA

The contact owns a 2014 Ford Focus. While the vehicle was parked and/or being driven in the rain, water would flood the cabin. The dealer replaced the door insulation; however, the issue recurred continuously. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 25,000. Updated 01/10/2017 consumer stated he was told weather stripping had failed and was repaired. Updated 7/9/18

- Coventry, RI, USA

Going less than 10 mph the car was making a wide turn on my street in front of my house when Focus accelerated and went through a wire fence, taking down a metal stake, over limestone boulders before hitting a tree, stumps, and bushes on my property. Air bags did not employ. Windshield totally shattered with holes from tree branches. Body of car severely damaged if not totaled. Insurance adjuster will determine on Wednesday 9/28/2016

- Dripping Springs, TX, USA

The front driver side door latch will not stay latched. The door came open while driving and will not return to the latched position.

- Gilbert, AZ, USA