really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,859 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #75

Apr 162018


  • 13,500 miles
I bought a brand new 2017 Ford Focus and within a year of having the vehicle it began to shutter when accelerating from a stopped position. Took it to the dealership they said there was not a big enough problem to fix. A few months later in addition to the sputtering while taking off from being stopped the transmission now shutters when I reach speeds of 50-65. I know IżM not the only one with this problem. Ford is putting out a garbage product and refusing to fix the problem.

- Jacksonville, NC, USA

problem #74

Sep 132019


  • miles
Purchased 9/2018.care has been shaking likes its going to fall apart ever since then.. I have a manual transmission and car grunts when picking up speed like I have a clutch shift and makes this scratching noise when I shift from park to reverse. Or reverse to drive. Also when I barely tap the breaks its stop so suddenly the jilt forces me forward.. today 9/13/19 the transmission fault message came on. And went off. Then when I start the car back up to check systems.. the message system says all systems normal and the light didnt come back on after driving it around, shift from reverse to drive, and shutting of and starting up car 3 different times.

- Tucson, AZ, USA

problem #73

Aug 302019


  • 26,000 miles
When stopped at a stop light the vehicle has a jolting similar to dropping the clutch in a manual transmission. When shifting from 1-2 there is a loud grinding (really bad) and noticable shimmy in the vehicle accompanied by a loss of power and a sudden jump when the clutch catches. There is a common loss of power when coming from a stop. These symptoms are even more common when the vehicle has warmed up and driven for more than 10 minutes.

- Spokane, WA, USA

problem #72

Aug 292019


  • 56,000 miles
2017 Ford Focus shudders and vibrates while in motion and while stationary. Vehicle also has hesitation and slow response when accelerating. Vehicle is current on all recalled services however the issue is still present.

- Bolivar, MO, USA

problem #71

Aug 282019


  • miles
Between 0& 20miles and 20 & 40 miles going forward or backwards my car jerks, stall, vibrates and make metal can scraping sound. My car is the the 2017 Focus has a new design but the same dual clutch żautomaticż transmission system as previous year models.... however, where the Focus is manufactured does not excuse the fact that Ford has known about the transmission problem for years and has continued to ignore the problem. This happens only when driving.

- Ladson, SC, USA

problem #70

Jul 172017


  • 29,653 miles
Transmission shudders effecting acceleration and makes grinding noises. Sometimes the car will lurch coward upon acceleration. Iżve had the manual transmission assembly and manual transmission clutch pressure plate replaced three times. Transmission is beginning to shudder again. Contacted Ford August 15 and they keep saying that someone will call within 24 hours. Iżve contacted them daily and they keep saying someone will call the following day. Six days later and still no response. Keep getting the same store that they updated my case number and someone will call us within 24 hours.

- Alice, TX, USA

problem #69

Nov 012018


  • 9,000 miles
Transmission slips. At time when driving, it slips and the RPM's rev up to 5-6 and the car has no power. It lasts for 3-4 seconds and sounds like the car is in neutral and gas peddle pushed to the floor. It does this off and on every time I drive it. Started around the 9,000 miles mark. My car is a 2017 Ford Focus with 11,800 miles on it.

- Winchester, KY, USA

problem #68

Nov 012018


  • 15,000 miles
The contact owns a 2017 Ford Focus. While driving various speeds, turning, and attempting to accelerate from a stop, the vehicle shuddered. When the accelerator pedal was depressed, it traveled to the floorboard and failed to respond. There were no warning indicators illuminated. The vehicle was taken to autonation Ford (7200 broad St, brooksville, fl 34601, (352) 419-0810) and lakeland Ford (1430 w memorial blvd, lakeland, fl 33815, (863) 682-1100) where it was diagnosed that a transmission shudder test was needed. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 15,000.

- Valrico, FL, USA

problem #67

Jul 282019


  • 30,600 miles
While driving the car, 4 days after having the 2nd clutch replacement at 30,000 miles, it was on a street not highway, the cars electronic dash displayed "transmission fault fix now". the car then slowed down a bit losing power, then several other signals appeared on screen, brakes and a few others, then the engine shut down and power went out. The car would not restart after a few minutes, so aaa called to tow it back to dealership. This happened Sunday July 28, 2019. Monday afternoon, after they had time to look at vehicle, I received a call telling me that the "alternator " was faulty and they would get back to me when they had the replacement which turned out to be the next day. The issue with this is my wife had been 110 miles away and had drove home Saturday July 27. If that had let go while she was traveling the 70 mph speed limit there could have been a fatal accident. This vehicle has been in and out of Ford dealership 5-6 times for safety related issues

- Newton, NH, USA

problem #66

May 012019


  • 50,000 miles
When accelerating from a stop, the car often struggles to get up to speed. It will also shudder and shake while doing this. Intermittently shifting into reverse will yield no results and I will have to place the car in park, and try again which sometimes fixes the issue. Car will also lunge forward from a stop with very little accelerator press and other times will lag and have lack of acceleration despite "flooring it". while turning and accelerating from a stop, it feels as if the car can't decide what gear to be in and will provide far more power than is necessary.

- Beaverton, OR, USA

problem #65

Jun 012018


  • 32,000 miles
Car shudders anytime I excelerate from a stop. Also looses poser in the middle of taking off from a complete stup...the shudder is terrible and very concerning. I already had the transmission fixed at 25000 mile..I am at 32000 and its starting to do the same problem...Ford needs to step up on this..we need a class action suit, like they are doing in Canada on this problem with Ford Motor Company Canada.

- North Conway, NH, USA

problem #64

Nov 302018


  • miles
Car shudders violently when shifting from 1st to 2nd gear often leading to control issues. It sometimes cant make up its mind whether it wants to downshift or not so it makes it hard merging onto a highway because I cant get up to speed. When is finally does decide what gear it wants to go in it will jerk forward even in stop and go traffic so I have to constantly switch between braking and giving it gas to avoid hitting the car in front of me. The car only has 34000 miles and I bought it new and the dealership won't take it back. This car is a safety risk and an accident waiting to happen. Took it to the dealership and they could recreate the problem according to them.

- Abilene, TX, USA

problem #63

Apr 012018


  • 23,000 miles
Transmission shudder. When the transmission warms up the car shudders upon acceleration and shifting into first, second, and occasionally third gear. This generally occurs during medium to higher rates of acceleration. The shudder is harder to identify or nonexistent when accelerating at a very low pace.

- Wyandotte, MI, USA

problem #62

Jul 252019


  • 30,895 miles
While accelerating at any pace, the vehicle will often shutter, shift very late, or fail to shift at all. When slowing down, during down-shift from the automatic dct, it makes sort of a clanking sound.

- Arlington, TX, USA

problem #61

Dec 232018


  • 14,000 miles
Making a right turn from a stop and switching from first to second gear, the car did not accelerate until after a few seconds. Those seconds were crucial as another car was approaching from behind traveling up to speed.

- Englishtown, NJ, USA

problem #60

Jul 012019


  • 47,000 miles
This 2017 Ford Focus is having the same transmission issues being described by other Ford owners from earlier model years. Car shutters and vibrates, often very heavily and makes light grinding noise when shifting. Current workaround is to accelerate very slow or very fast which isnżT always a safe option. Please include the 2017 Focus in your investigation. Thank you.

- Grand Rapids, MI, USA

problem #59

May 012019


  • 7,500 miles
Vehicle transmission stalls while driving, to include in intersections. My daughter drives this car, we have had it in for service which they said they fixed. Within 2 days, it was doing the same problem. We are not at all pleased with Ford for even selling us this vehicle knowing it has had transmission problems for several years!

- Harrisburg, MO, USA

problem #58

Jul 182019


  • 42,250 miles
When in motion, traveling forward in drive. The car will behave as if it has shifted into neutral -- not responding to pressure on the accelerator and revving up to as many as 6000 RPM. The car will behave this way even in cruise-control mode. When at last the car begins responding to accelerator pressure, it lurches abruptly. In addition, when making a turn from a stop (e.g., a left-hand turn from a light that has just turned green), the car will not begin moving with any consistency according to acceleration; often, it revs either shortly after moving or without any movement.

- Red Hook, NY, USA

problem #57

Jul 192019


  • 16,525 miles
Within months after buying the car (in Oct 2017) I noticed it hesitates and shutters at low speeds when driving through city limits accompanied with a gargling sounds. It jerks hard during acceleration on the highway are noticeable because there is prominent hesitation. I took it to a Ford dealership and was told it was the clutch and fixed the issue this was Sept 2018. The car drove well for a few months and then it began to shutter again. Yet again, I've taken the car to Ford to have this replace the clutch in July 2019. This should not be an issue for a car that was brand new. At what point does this become an issue of accountability... when injury occurs.

- San Antonio, TX, USA

problem #56

Jul 182019


  • 45,000 miles
The vehicle has the same transmission shudder issue as many others have complained about. Shifting from 1st to 2nd gear there seems to be a lull like the vehicle isnżT sure what it wants to do. I didnżT notice it happening in the winter too much. However, once it got warmer, it seems like it happens nearly every stop light or in low speed zones where it's shifting between 1st and 2nd frequently. I also hear a metal clanging sound on slowdowns often enough to seem like it's an issue worth mentioning. It's been happening since around 8K miles and I am at 45K on the vehicle. I will be having it looked at now since the warranty will be coming up and I donżT want this issue to linger.

- Argos, IN, USA

Read the next 20 complaints »