10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,696 miles

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« Read the previous 20 complaints

problem #4

Mar 222018

Focus

  • 16,000 miles
Unsafe condition: While driving and accelerating upon shifting the engine will continue to accelerate right to the redline there is no control of the throttle at this point also traveling down the highway I can step in on the cluth and release the throttle and the engine will accelerate or maintain its RPM speed you can shirt to neutrl and coast to the curb and it will maintin the engine speed wherever it decides on again there is no control of the throttle I have been to the Ford dealer twice now 1st time they could not duplicate second time again they could not duplicate they handed me a sheet stating it was normal for the engine RPM to maintain for a few seconds during shift to ease the shifting and matching of transmission speed this is an unsafe condition, when you release the throtte it should close immediatly and RPM should return to base idle. I have been an ase certified master auto and truck technician for 33 years. I have sit down with the service manager and the general sales manager and I dont think Ford Motor Company or the dealer is taking this matter seriously someone is going to get hurt here please help

- Platteville, CO, USA

problem #3

Aug 202017

Focus

  • 98 miles
Brand new Focus electric, less than 3 days old from dealer on 8/17/2017. For the last two days, I have driven less than 100 miles. Car was charged overnight and shows full charge this morning. I drove the car less than 30 miles today. In the evening, when I was driving, the car suddenly lost power and the engine stopped suddenly on the road. The car was in steady speed on a city street in a straight line. I was not accelerating. I was not braking. Almost got hit by a car behind me. I was unable to restart the car. Battery still show 80 miles charge. Indicator warning shows: "stop safely warning lamp" and "electric motor warning lamp". all interior lights are bright when the car door is opened, it does not appear that the battery charge is low. Also there is no warning of "low battery" before the car suddenly lost power. I also noticed when I turn off the "power/start button", the "information and entertainment display/gps" stayed on. Even after I have clicked the "lock" button on the remote control key. After pressing the "power/start/stop" quite a number of time and switching between the two keys, then the "display center" finally turn off. We had to call roadside assistance to have car towed.

- Clovis, CA, USA

problem #2

Jul 072017

Focus

  • 6 miles
This will be my second complaint, as I have a complaint # cas-12526659-Q7S5M2 with Ford but I am being told that this is how the car is. Accident waiting to happen. Can not see speedometer during daylight hours or dusk or dawn.

- Oak Lawn, IL, USA

problem #1

Jun 042017

Focus

  • 25 miles
The tachometer and speedometer have a auto dim at night time. Can not read speedometer at dusk or dawn when driving under overhead led street lights that leave glare on windshield. Auto dimmer has no adjustment to brighten past certain brightness. Lights in other Ford vehicles work differently then Focus as bought 2017 escape and does not have this problem

- Oak Lawn, IL, USA