6.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,346 miles

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problem #26

Jan 202024

Focus

  • miles
While driving 70mph on the highway my oil pressure light came on and I loss all power to my engine. I tried pressing the brakes and nothing happened. I lost ability to accelerate and then the brakes got hard and locked up so therefore lost ability to stop. I was able to coast off of an exit off the highway and had to try to not cause an accident until my car finally coasted to a stop. I had it towed to Portage ford in Portage Wisconsin and they told me that there is an advance notice recall but would not diagnose my car. They told me that they cannot do anything because the recall is just an advance notice and they are unable to open a repair order on it. They told me that because they could not open a repair order they could not verify that it was in fact the recall and told me that I would need to purchase a new engine completely. My oil had been recently changed and the oil levels were checked and they were good as well as the consistency. The recall is exactly word for word what happened but they told me the engine would be $6,000 and the labor would be 25 hours and likely another $6,000 so they qualified my vehicle as a total loss and that they wouldn't be able to give me more than $1,000 for my trade in. They said the Kelly blue book value was only a little under $8,000. My vehicle has a little over 50,000 miles on it only and was just out of powertrain warranty by maybe a month or two. This forced me into having to purchase a new car. They told me that if they found that it was related to the recall once they were able to open a repair order they would cut me a check for $5,000 because my car is obviously worth more than $1,000. I had just replaced the battery, front brakes and tires. No body damage or interior damage that would qualify the vehicle as lower trade in value. I bought it brand new and only owed $1,641on it and it would have been paid off completely. This is CLEARLY the recall but they refused to acknowledge it.

- St. Francis, WI, USA

problem #25

Jan 032024

Focus

  • miles
Purchased car 9/30 and have driven less than 3600 miles. Engine slow to accelerate, also revving up while at a stop light, lurching forward, lagging, and recently on 1/3 not drive able and had to be towed. Engine light on with codes P2837 and P287B. Two different garages (1. Fritz Ford and McNairs Auto) have diagnosed this vehicle to have a defective TCM freezing up gears, causing transmission failure. Notified Ford Motors in MI, they advised me to submit a report to NHTSA to help. Repair cost is $8600 at McNairs, $9600 at Fritz Ford in Riverside, CA No warranty on this car! Please help!

- Placentia, CA, USA

problem #24

Nov 282023

Focus

  • miles
When weather began to get cold in 2023, the car's Sync system and all associated electronics (back up camera, usb ports, radio, navigation, touch screen, etc.,) went dark. At first 30% of the time, but within weeks the system was dead. Looking online, we found many other people having similar experiences with Ford products. The Ford dealership who serviced the problem said it was very common in Ford 150s. At first the component would fail and turn off and on intermittently. There was no warning. It would cut out or resume mid trip. Within a day or so, failure and possible resumption only happened when the car was turned on from a full stop and key removal. Updating the Sync system was not an option as it would go black or not connect to any methods. Dealership was unable to attempt an update as well. The part was replaced by a ford dealership. I no longer have it but they may. This puts myself and others at risk for multiple reasons a) Backup Camera display failing unexpectedly, b) navigation system failing unexpectedly, c) electrical component failure in the car may lead to other electrical systems failing. The issue was investigated and reproduced by Lilliston Ford in Vineland, NJ on Dec 21, when they deemed it a failure of the AIMS component and said it required full replacement. It was at this time they indicated that they are seeing it in other Ford vehicles. There were no symptoms. It was a fairly rapid degeneration from "sometimes" to "constant" failure within 2-3 weeks.

- Mays Landing, NJ, USA

problem #23

Nov 272023

Focus

  • miles
Transmission has failed the clutch got stuck and transmission overheating.

- Seaside , CA, USA

problem #22

Oct 082023

Focus

  • miles
-Engine service now message -stalling out while driving - loss of power - loss of gas mileage

- Elsmere , DE, USA

problem #21

Jul 212023

Focus

  • miles
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.

- Walkersville, MD, USA

problem #20

Jul 242023

Focus

  • miles
I brought my 2018 Ford focus in July 22 2021. I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked. Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.

- Greensboro, NC, USA

problem #19

Jun 012023

Focus

  • miles
I was driving on the thruway when my car came on with a warning that I have never received before. Stating that my transmission was overheating and that I need to stop for five mins to let the transmission cool down. As soon as that light came on the car stopped moving and I could not get off the road. There was no indicator before that the transmission was even having issues of any kind. I could have died that day because of the car. I have only owned the car two years and this is the problems that this car has.

- Camden, NY, USA

problem #18

Mar 012023

Focus

  • miles
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.

- Clayton, NC, USA

problem #17

Feb 182023

Focus

  • miles
Vehicle GPS goes out and I have no idea if/when the road changes (curves, turns, and if I'm on the correct road or not) apparently APIM module goes out all the time. From stop to start vehicle shudders, lurches, and hesitates. Several times wrecks were miraculously avoided. It's only a matter of time before one does. While driving vehicle looses power, high revs, and losing MPG. For being fuel efficient its burning a lot of it. Ford refuses to even acknowledge my problem. Waiting for my powertrain warranty to expire which is very soon.

- Independence, MO, USA

problem #16

Oct 292022

Focus

  • miles
My car died had trouble starting while driving Check engine kept showing code for purge valve replacement and fuel neck line. Had both replaced out of pocket had my battery replaced.

- Avondale Estates, GA, USA

problem #15

Nov 052022

Focus

  • miles
The transmission is going out, they-€™ve replaced it and it-€™s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can-€™t even drive on the expressway because i-€™m scared my car is going to blow up or something. The electrical inside the car does not work, i can-€™t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don-€™t come on, nothing about the car really works. The car jerks when driving like it-€™s about to shut off in the middle of the road, that-€™s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it-€™s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don-€™t make sense.

- Chicago , IL, USA

problem #14

Feb 012023

Focus

  • miles
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission

- Capac, MI, USA

problem #13

Nov 282022

Focus

  • miles
USB, Sync, radio system and A/C stopped working. Dealership found APIM is defective and needs to be replaced. This issue has occurred for many other Ford vehicles and is a known defective part, although Ford will not cover the cost (over $1500) to replace since there is not recall for this Ford make, model and year.

- Carlsbad, CA, USA

problem #12

Jul 012021

Focus

  • 15,000 miles
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, the "Transmission Failure, Service Immediately" message appeared on the instrument panel. The contact had the vehicle towed to the dealer where she was informed that the electrical wiring was soy based, which attracted rodents to chew on the wires. The contact stated prior to the failure, the oxygen sensor warning light had appeared on the instrument panel and was serviced by the dealer. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 15,000.

- Bloomington, IL, USA

problem #11

Apr 032022

Focus

  • miles
1) The car shuts off and has difficulty turning on after filling up the gas tank. It will turn on for five seconds, lung forward, and then shut off. It has not been inspected yet. There is a check engine light on and showed up about 2 months ago (same time as when the issue started). 2)The center media screen shut off. This is a risk because the backup camera no longer works as the screen no longer turns on. It has not been inspected yet. There were no warning lamps or messages.

- Orlando, FL, USA

problem #10

Jun 212022

Focus

  • miles
Vehicle stopped working June 21. Car refused to start up. Had it jumped, battery was completely drained. Discovered had no reverse, drive works up to 10-15mph. Drove it short distance to a Ford dealer service center. Discovered they said it's a powertrain issue and they're 3 weeks behind as they have no available mechanic to look at it. Called another dealer and was told the same thing. Had it towed home. Took it to a highly recommended mechanic and they said the powertrain is shot and needs replacing. Discovered it's a well known documented issue as of 2020. I have extended warranty on it but it may be denied because A) one ford dealer who did some work on the car within first few months of purchase "lost" my service records as they claim its not in their system. B) possibly denied because it's a known defect and they'd lose money to replace it. There's no recall on this defect. I wonder why!? This is a well known issue and seriously affects the value of my vehicle if I want to trade it in or sell it since it's all over the place and all mechanics know to "RUN" away from this car. No engine light on until arriving at dealer. No leaks, bluetooth stopped working as well. In early 2020 I did take it to get serviced and complained of shuddering and shaking upon acceleration but was told it's fine and within normal specs. Car left me stranded so they knew since then they've got a problem. Car is currently available for inspection at the garage where I'm expecting it to get fixed.

- Palatka, FL, USA

problem #9

Oct 122020

Focus

  • 50,000 miles
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that upon restarting the vehicle, the vehicle would shake abnormally. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the solenoid needing to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 50,000.

- Stroudsburg, PA, USA

problem #8

Mar 122021

Focus

  • 26,000 miles
Fueled the vehicle and drove it later and it stalled. Warning lights came on. It is a 2018 with only 26,000 and we owned it a week. Bought from what we thought was a reputable dealer. Hillyers Ford

- Keizer, OR, USA

problem #7

Oct 212020

Focus

  • 42,646 miles
Service engine light indicated evap, very small leak. Reset code and a different code came up for a vacuum in the fuel tank. Unable to effect repairs my self and made an appointment at cardinal Ford dealership. 11400 new halls ferry rd. Stl, 63033. Attached documents detail repair and cost.

- Florissant, MO, USA

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