8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,150 miles

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problem #4

May 242016

Focus Electric

  • 6,500 miles
I powered on the car, selected drive or reverse, and pressed the accelerator but the car did not move. The green car with the arrows indicating that the car is ready was illuminated and the handbrake was released. The light in the instrument cluster correctly showed the gear that the lever was in, and when in reverse the backup camera came on as usual. There have been three instances of this malfunction happening in the past two weeks. Which prompted me to take it into the local Ford service shop. Ford engineering has known about the issue since October of 2015, and has no estimation of a scheduled fix. They have given instructions to turn off and on the car until it is able to drive (usually takes 3 or 4 cycles). When parked on a slope it acts like the transmission is in neutral (when in drive or reverse) so the car will roll unintentionally. This is a safety concern because there is no indication that the car is malfunctioning until it doesn't move or it rolls unintentionally. Also the randomness of the malfunctions does not give me peace in mind, as it is my primary transportation and only car I own.

- Redding, CA, USA

problem #3

May 142016

Focus Electric

  • 7,600 miles
This engine on this vehicle sputters and hesitates on take off. As I continue to drive it tends to choke or like the transmission is not changing gears. I took it to the service dept twice and was told that the electronic engine has to to used to my handling the vehicle that was after 1600 miles. It never straightened out so I took it back at 6000 miles and the save service attendent told me again that it was still getting used to me. Well I'm at 7600 miles and it sputters, tends to choke while driving on the freeway and when I get to a stop it drives like it needs a tune-up. I will take it in again to see what happens

- Houston, TX, USA

problem #2

Jul 292015

Focus Electric

  • 5,100 miles
On several occasions when I was slowing down to a stop before a red traffic light, the car jerked forward like I was being rear-ended. Several times I was going over a man-hole cover; the last time I was going over the rail tracks. It shocked me as I thought the car was hit from behind, and especially when I was trying to stop and the wheels just spun faster. Luckily I had enough distance in front and didn't hit any car in front of mine.

- San Jose, CA, USA

problem #1

May 202015

Focus Electric

  • 1,400 miles
While pulling out from stop sign on two occasions the vehicle lost drive power. A wrench appeared on the dashboard that said service. Had I had to get out of the way of an approaching vehicle I would not have been and this issue could have resulted in a crash resulting in injury or death. I brought the car to dealer and they agreed the issue was a serious issue however said they could not do anything since and error code was not generated. We are still trying to get this issue addressed.

- Madison , CT, USA