10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
69,628 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Ford Freestar:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #6

Nov 142006

Freestar

  • 35,000 miles
Very high pitched squealing noise coming from front wheels. Noise begins approximately 15 minutes after beginning driving. Noise is intermittent but very irritating to passers by and other drivers. Noise "lightens" or lessens when brakes are applied and when slightly turning the steering wheel. I believe it to be wheel bearings/hub bearings. Very similar description to complaints I have read and I believe it is related to the recall #04S24. My vehicle was produced at the Oakville assembly plant, but was produced before the dates listed in the current form of the recall. My vehicle only has 66,000 miles on it and is very well maintained. I request that this recall be expanded immediately and that remedy is offered swiftly.

- Marysville, OH, USA

problem #5

Feb 262008

Freestar

  • 102,000 miles
Bought van in June 2007 nothing but problems since. Replaced battery within 2 months of purchase. Replace O2 sensors 3 times and need done again. Replaced transmission, radiator, egr valve, brakes 4 times, tie rod 2 times, calibers 2 times, rotors 3 times, fuel line, you name it, we have had to fix it. Nothing but problems. We have spent close to 8K since Feb 2008 on this vehicle and we can not get Ford to help us at all. Now the axles need replaced as well as sensors again. The dvd player quit working after 4 months, driver side heated seats quit working after 4 months. Back passenger door sometimes won't open or unlock and sometimes it won't close when you try to close it. This vehicle has put my family in serious harm and we almost got into major accident do to most of the issues ie transmission stalled on interstate and had no warning at all. Worst vehicle of all times. I can not trade in becasue I owe over 11K on this piece of crap. Ford needs to refund me all of my money and suffering as well. I have thought about suing them for damages and selling this crap to us especially with 3 small children and having to travel to see family due to husband being a marine and always being deployed. Almost missed seeing my grandpa for the last time before he did back in Sept because of the transmission. This vehicle needs to be off of the roads forever. All of them. Everyone that we know that has these vehicles have the same problems as us.

- Ft. Meade, MD, USA

problem #4

Oct 112007

(reported on)

Freestar

  • miles
2004 Ford Freestar with no rear door sensors. Consumer believes that the rear sliding door should have sensors on the rear of the door. The consumer's son walked towards the rear of the vehicle. Her son grabbed the back edge of the door, which ultimately closed on his fingers. The consumer's son suffered bruised and swollen fingers.

- Oak Park, MI, USA

problem #3

Jul 222005

Freestar 6-cyl

  • Automatic transmission
  • 100 miles
Vibration in gas pedal between 20-40 mph & 1500-2000 RPM.... been to 3 dealer, no resolution.

- Spring Valley, NY, USA

problem #2

Jul 112005

Freestar 6-cyl

  • Automatic transmission
  • miles
My family including 3 small children were in the van travelling home and my husband was in a minor (30 mph) head on collision with only damage to the left front end. A few minutes following the collision the engine of the vehicle caught on fire, within ten minutes the entire front half of the vehicle was fully engulfed in flames. Everybody we have talked to has said there is no reason the vehicle should have caught on fire due to the collision.

- Reinholds, PA, USA

problem #1

Jun 152005

Freestar 6-cyl

  • Automatic transmission
  • 15,400 miles
We just purchased a 2004 Ford Freestar. I am 67 and went to get out of the back door and the driver accidentally pushed the button to close the door.it crushed my leg, as there is no way to stop the door. There are no safety switches. Everyone in the car tried to help and the door would not go back. This would have killed a child or my 89 year old mother. There needs to be a recall. My husband has size 14 shoes and when he tried to get out the same door, his knee almost hit the door closing button...and he was watching out for the problem.

- Arroyo Grande, CA, USA