2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,589 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Jun 052020

Fusion 4-cyl

  • 130,000 miles
Drivers door latch once open it will not lock back latch will stay sticking out unable to set alarm or lock with key boob.

- Athens, AL, USA

problem #14

Jan 012015

Fusion 4-cyl

  • miles
The dashboard around airbag portion has come apart and is rising up all the way across the dashboard. Passengers' side the seat belt light and seat belt buzzer goes off. Have notified Ford. No compensation. Do not have pictures available, but if needed will email them asap. The consumer stated there were toxic gases leaking from the airbag compartment which tampered with the adhesive on the dashboard. The dashboard began to bubble up around the compartment. The seatbelts would not release. The consumer's grandchild had to wriggle out from under the seat belt. The seatbelt had to be unscrewed from the floor to release the pressure on it. The interior dashboard light, radio, clock, mileage, and cd player would not operate. The engine light illuminated, the driver's seat seams began separating, the brakes stick, the interior door handles broke off, the rearview fell off while driving, and the tires had a constant leak.

- Cedar Rapids, IA, USA

problem #13

Aug 232014

Fusion

  • 83,000 miles
Drivers door latch is not working from the inside. Must lower window and open from outside. This is unacceptable as it not safe in an emergency when you have to get out of the car immediately.

- Houston, TX, USA

problem #12

Aug 152014

Fusion

  • 74,000 miles
The drivers side door locking mechanism has broke and the door will not close. We had to use a bungee cord to driver it to the repair shop and now they are telling us, 450$ to fix it. Very scary drive with the door not engaged.

- Savannah, GA, USA

problem #11

Mar 012013

Fusion 6-cyl

  • 60,046 miles
Without warning or any known cause, the driver side door lock mechanism is jammed, thus preventing me from exiting the vehicle. I have to take down the electronic window on that door, and pull the handle from the outside. This is a serious safety issue that prevents me from immediately getting out if the car in case of emergency, especially when I'm carrying my 10-year-old daughter to and from school or extracurricular activities. I have checked online, and this seems to be a common complaint for owners of the Ford Fusion SE 2007. There definitely needs to be a recall. This just happened out of the blue. Please assist. It is not fair that Ford customers should have to pay for something we did not cause. Thank you.

- Cary, NC, USA

problem #10

Feb 112013

Fusion 6-cyl

  • 66,000 miles
Drivers door latch is not working from the inside. Must lower window and open from outside. Car was parked when incident happen.

- Salt Lake City, UT, USA

problem #9

Sep 042012

Fusion 4-cyl

  • 45,977 miles
Interior door latch (driver's door) fails to open. I cannot get out of my car without rolling down the window and opening the door from the outside. Also door will not lock when car is locked. I have read several complaints on this NHTSA site and other forums with numerous other people who are experiencing the same problem with their Ford Fusion. Please investigate this issue and initiate a recall if warranted on the interior door latches of the Ford Fusion. This is indeed a safety concern - especially if someone must get out of the car quickly - also lock failure could be serious security problem.

- Duluth, GA, USA

problem #8

Sep 032012

Fusion 4-cyl

  • 78,233 miles
The interior door latches are known to fail prematurely due to a design defect. Upon failure the door cannot be opened which can cause a hazard in an emergency situation such as a car fire or accident.

- Watauga, TX, USA

problem #7

Aug 212011

Fusion 4-cyl

  • Automatic transmission
  • 42,000 miles
The contact owns a 2007 Ford Fusion. While parked, the contact opened the driver side door and the interior door handle fractured. The interior door handle was replaced was replaced by the owner.. the approximate failure mileage was 42,000.

- Gulf Breeze, FL, USA

problem #6

Aug 142011

Fusion

  • 41,582 miles
The contact owns a 2007 Ford Fusion. The contact stated while attempting to open the drivers side door the inside door handle failed to open from the inside. The vehicle was taken to the dealer who replaced the inside door handle, but did not inform the contact what caused the door handle to fail. The manufacturer stated there was no recall related to the door failure. The vehicle was repaired. The failure and the current miles were 41,582.

- Austin , TX, USA

problem #5

May 172011

Fusion 6-cyl

  • 50,000 miles
Interior door handle stopped working. Can no longer open the driver side door from the interior.

- Norman, OK, USA

problem #4

Mar 122011

Fusion

  • 69,000 miles
The contact owns a 2007 Ford Fusion SE. The contact stated that the door mechanism failed and although the door would close, the latch would not engage. The dealer advised there were no recalls for the failure and repairs would be at the contact's expense. The manufacturer was contacted but offered no assistance. The vehicle was not repaired. The failure mileage was 69,000.

- West Covina, CA, USA

problem #3

Dec 212010

Fusion 6-cyl

  • 32,000 miles
2007 Ford Fusion sel AWD; hood latch repeatedly releases, sometimes at freeway speeds and sometimes while car is parked and when returning to a locked vehicle notice the hood is "popped" and only safety latch is hooked. I am somewhat fearful that at some point the secondary latch might fail at speed and cause injury or fatality.

- Carson City, NV, USA

problem #2

Sep 302010

Fusion

  • 66,000 miles
Inside driver door handle broke, can't open the door from the inside. Car hasn't been fixed as of yet.

- Mount Airy, NC, USA

problem #1

Sep 232009

Fusion

  • 41,000 miles
Ford Fusion. 2007 key won't come out of ignition. Was told it will cost $438 to fix and it is a result of a bent pen. This is not something I have done. Ford forum web page has many people with the same problem.

- Antioch, CA, USA