10.0

really awful
Crashes / Fires:
27 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
103,015 miles

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« Read the previous 20 complaints

problem #352

Dec 052018

Fusion

  • 114,775 miles
Numerous occasions where brake went soft during 2018. Had the brakes checked out 2X but nothing was determined. I'm December 2018 during a skiff of snow the brakes went soft and to the floor and my daughter rear ended the truck in front of her causing $3,000 in damage. Thankful the defective airbag that we have been waiting to get fixed under recall for 1.5 years+ did not deploy.

- Harrisonburg, VA, USA

problem #351

Jan 092019

Fusion

  • 107,000 miles
When driving over rough road or when its raining and applying the brakes, the pedal goes to the floor. It seems as when the ABS system activates it causes the brake system to lose stopping power. After awhile the brakes seem to reset. I have taken it to numerous mechanics and they cannot duplicate the problem. An internet search, which I'm sure you're aware of, has documented numerous cases of this possible ABS pump failure. This has been an ongoing event for the past year.

- North Massapequa, NY, USA

problem #350

Dec 182018

Fusion

  • miles
If the brakes are applied while on snow, ice or bumps the ABS engages then the brake pedal goes to the floor and will have to be pushed to the floor to stop after that. To bring the pedal back to normal operating condition I have to stop the car, take it out of gear then pump the brakes extremely hard. This could happen in as little as every 20 feet when driving in snowy conditions. This also affects the steering when driving in slippery conditions. The ABS is suppose to help keep the car in control when roads are slippery. Because it's not working properly I have to drive slower then everyone else on the road and it will still slide around, especially on turns. I have searched the web and have found that 3 Ford built cars have this problem because of faulty ABS pumps. I was going to to file a complaint years ago but when I research back then it looked like it was a well known problem to Ford and the NHTSA so I thought it would be recalled soon anyway. However since they still haven't been recalled I decided to file a complaint. Ford charges about $1500 to replaced the part which to me is like stealing from their customers since they know they put a faulty part in and that it is a safety hazard. Below you ask when this happened. It's been happening since the first snow after I bought the car and still happens. Thanks

- Rockford, IL, USA

problem #349

Dec 312018

Fusion

  • 100,000 miles
While turning onto cty street the car in front of me stopped quickly causing me to slam on my brakes. The next stop sign I came to the brakes went to the floor. My son drove the car the next day and said he almost went into an intersection because the brakes went to the floor even after pumping them. The brakes are new the master cylinder is full of fluid. Ford must recall these vehicals immediatley, if a death is caused by continued delay you will be held accountable. Act now

- Lakewood, CO, USA

problem #348

Dec 272018

Fusion

  • 100,000 miles
Driving in wet conditions on side road, was slowing down for red light and ABS kicked in and slid a little and brakes went soft after. Was able to pump brakes and they went back to normal. A few months later in wet conditions again on side road trying to stop, ABS kicked in and brakes went soft. They never returned to normal and would have to press brakes all the way down to engage braking. They had been soft ever since. Took in to Ford dealership and they had to replace the hcu system and then they were back to normal.

- Lenexa, KS, USA

problem #347

Dec 242018

Fusion

  • 169,123 miles
Brakes are low/soft when ABS is activated and it's been diagnosed as being hcu defective from factory. This is very dangerous for public because it can cause driver to crash into objects or other cars. This needs to be recalled by Ford Motor Company.

- Hurricane, WV, USA

problem #346

Dec 132018

Fusion 4-cyl

  • 142,741 miles
The contact owns a 2008 Ford Fusion. While attempting to stop the vehicle, the brake pedal became soft and traveled to the floorboard when depressed. The contact had to apply excessive pressure to the brake pedal to stop the vehicle. There were no warning indicators illuminated. The contact called village Ford (11660 SE North, us-441, belleview, fl 34420, (352) 233-2900) and was informed that they could not schedule an appointment because they were too busy. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure the failure mileage was 142,741. Consumer stated since this incedent, I've had two more, the dealership said it was beakes, but it only happens with an ABS event. Check out ABS module.

- Bellview, FL, USA

problem #345

Sep 152018

Fusion

  • 115,000 miles
Extended braking distance #EA18002 issue. My 2008 Ford Fusion's ABS system is causing the brake pedal to go to the floor. Horne freedom Ford in safford arizonia diagnosed the problem as a bad master cylinder when I specifically discussed the ABS hydralic control with them before the diagnosis. The master cylinder was replaced and then the brake power booster based on freedom Ford's diagnosis. The brake pedal still had problems and shows the manufacturer is not capable of reliably testing and repairing the ABS module on my 2008 Ford Fusion. This is a crititcal failure of Ford and dealers to diagnose and fix a safety defect in the ABS hydraulic control unit.

- Pima, AZ, USA

problem #344

Dec 022018

Fusion

  • 107,500 miles
Brake pedal is soft and requires increased brake pedal travel until the brakes are applied. This problem occurred after the ABS system was activated on snowy roads. This brake problem made driving extremely difficult as the brakes were considerably reduced. Braking has still not returned to normal after 3 days and no longer consider my vehicle safe to drive and currently researching options to repair.

- Morgan, UT, USA

problem #343

Nov 012018

Fusion

  • 135,273 miles
Brake pedal goes completely to floor and increased stopping distance is required. Appears to be related to the hydraulic control unit.

- Springfield, IL, USA

problem #342

Nov 272018

Fusion

  • miles
This vehicle fails to stop on slick or icy roads. Step on brake and it goes right to floor. After 5 to 10 seconds brake will build back up. Sometimes brake locks up and slides to the left. This has been under investigation since 2016, is our government planning on giving us some kind of relief from the Ford Motor Company. Why is it taking so long? how many people have to get hurt before you make Ford pay for their mistake. You have already had an admission the fault was caused by the hcu being composed of zinc which was the major problem. Very expensive fix and Ford should eat their own mistake. Help us Fusion owners. This has happened to me a number of times. I can't afford a new car and the mechanics fix does not work, even though it is a 2 thousand dollar fix.

- Waseca, MN, USA

problem #341

Nov 292018

Fusion

  • 160,123 miles
While approaching a stop sign in the state of wi in November with snow covered roads my ABS activated while sliding into the stop sign and braking however the break just went to the floor and I drove right through the stop sign. I proceeded to pump the break however the breaks were soft and squishy. The brakes are not working properly. Due to the hydraulic control unit which has a valve sticking. A common problem I learned with this vehicle. This needs to be recalled so no one get seriously injured.

- Delavan, WI, USA

problem #340

Nov 262018

Fusion

  • 165,000 miles
Brakes have gone spongy/soft. I have to push the pedal all the way to the floor to even get to stop at all. It's very scary. I used to be able to reset it, when it happened, by pulling off the road, pushing the pedal to the floor, shutting my car off, restarting my car, and driving again. This last time, it will not reset. I know many complaints have been filed for this, and I've been aware of the issue since I got the car in 2013. Do we need someone's family to experience a "fatal injury" before it's recalled? it's been an issue for a long time, and it's sad that, people's lives aren't being taking seriously. What if you get rear-ended by a Fusion, Lincoln or Mercury that kills your child in the backseat, because their brakes quit working. This has happened multiple times but I the most current that has caused me to not have working brakes is: On Monday night, (11/26/18 - around 6P) I was driving about 30-35 miles an hour, on john paul rd, heading towards sunset, to take a left to go home, three deer ran out in front of my car and I had to slam on my brakes. Afterwards, my brakes no longer worked properly, I tried to reset, like I mentioned earlier, and it would not work. I've tried repeatedly since then, in hopes that they will, but to no avail. Thank you.

- Milton, WI, USA

problem #339

Sep 012017

Fusion

  • 90,000 miles
Brakes suddenly are spongy and have to be pressed nearly to the floor to stop the car. Has happened on city streets, highways, and in garage. Has nearly caused an accident because braking time and distance increased with absolutely no notice. Have had to had the ABS bled three separate times in the last 18 months at a repair shop. Severely disappointed to learn that hundreds of these instances have been reported and Ford has not issued a recall.

- Hewitt, TX, USA

problem #338

Nov 012015

Fusion

  • 120,000 miles
After ABS event, brake pedal is now low. Shop checked for leaks, air, and master cylinder health and everything was fine. The hydraulic control unit seems to be the only other explanation. Car does stop but barely.

- Hilliard, OH, USA

problem #337

Oct 252018

Fusion

  • 115,000 miles
Vehicle brake pedal is soft and or spongy after ABS engaged. Pedal travels and can cause an accident because pedal stops car later in depression.

- Dravosburg, PA, USA

problem #336

Nov 212018

Fusion

  • 191,290 miles
The brake pedal goes to the floor after an ABS event such as hitting a bump in the road or slippery conditions. The pedal remains soft and will go to the floor diminishing breaking ability.

- Hastings, MI, USA

problem #335

Nov 092018

Fusion

  • 150,000 miles
The brake pedal goes almost the whole way to the floor without stopping the car. We've had the car in to two different dealerships multiple times and have had several costly repairs that have not corrected the problem. Now we're told it needs a new ABS unit and will cost an additional $1100 to repair. We have had several close calls, but so far no accidents causing damage. Most recently, going around a sharp curve on a rainy night, my husband skidded and ran off the road before the brakes engaged. They had been working, and the failure was sudden.

- Pleasant Gap, PA, USA

problem #334

Nov 072018

Fusion

  • 75,000 miles
On roughly five occasions my brake pedal has not allowed me to stop in sufficient time. The brake pedal went to the floor after hitting a rough patch and a wet road on a normal street. After pumping the brakes it resolves itself. Sometimes more quickly than other times. First time occurred, brakes were bled to remove air from line, then master cylinder was replaced and did not resolve the issue. Fortunately, no injuries due to my safe driving of distancing from previous vehicles. The belle tire current diagnoses is the faulty ABS hydraulic control unit. Documenting last time happened: 11/7/18.

- Clinton Township, MI, USA

problem #333

Nov 102018

Fusion

  • 90,000 miles
The contact owns a 2008 Ford Fusion. While driving 20 mph, the vehicle failed to respond when the brake pedal was depressed. In addition, the ABS warning indicator illuminated. The contact turned off and restarted the vehicle, but the failure recurred. The contact took the vehicle to an independent mechanic where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer (grand ledge Ford, 6080 E saginaw hwy, grand ledge, mi 48837, (517) 627-8100) was contacted to schedule a second diagnostic appointment. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

- Lansing, MI, USA

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