10.0

really awful
Crashes / Fires:
38 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
92,383 miles

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« Read the previous 20 complaints

problem #259

Apr 222018

Fusion

  • 180,000 miles
Very soft brakes. - the car kept experiencing soft brakes after the ABS would engage or if the car hit a pot hole of solid bump in the road. Not all the times but fairly often. We replaced the master cylinder in 2016 and the brake pads recently as well. In Dec of 2017, I was going about 25mph while approaching the exit of our neighborhood. There was a small patch of ice & water. I was braking for a stop when the car crossed the patch. The ABS engaged. From that moment on for about 2 weeks the brakes would go to the floor before they would slow the car to a stop. Then it cleared up. On Sunday April 22 around 1am, we were driving through a town on our way back from picking up our son. It had been raining steady for several hours. My husband was driving less than 35mph approaching a traffic light that had just turned yellow. He tried to stop for the light. The ABS engaged but the car did not stop. The light turned red before we got to the intersection but the car was not stopping. We ran the red light. The car did finely slow down to an almost stop but we were already through the intersection. Luckily there were no other cars around at the time but from that moment on the brakes have been soft. After finishing our trip home about 300 plus miles and going to the store where we live about 5 miles, we are afraid of driving the car anymore. It takes too long to stop and if someone stopped quickly while in front of us or if something ran out in front of us while driving, we don't believe we could stop quickly enough; safely.

- Beebe, AR, USA

problem #258

Mar 012018

Fusion

  • 75,000 miles
I had to hit the brakes really hard as someone pulled out in front of me. Moments later the brake pedal goes straight to the floor. The hcu is stuck. The brakes are soft and it takes significantly longer to stop.

- Cincinnati, OH, USA

problem #257

Aug 012016

Fusion

  • miles
Takata inflators: I am having a very hard time breaking when I need to break. Over the past winter, I've slid through several red lights and had to blow on my horn to alert on coming traffic to stop. I've been told by the shops that I should not even be driving my car. This is very dangerous and overwhelming. Ive came out of a lot of money on breaks, pads, master cylinder repairs, etc. And would just like to be able to drive normally. I have to press all the way down to stop my car at all times. My breaks never feel normal. This has been going on for a little over a year now

- Canton, MI, USA

problem #256

Apr 072018

Fusion

  • 97,000 miles
While approaching an intersection, brakes were applied for a red light which lost all hydraulic pressure after front right wheel went over a pothole. To fully stop the vehicle, the brake pedal had to be pushed fully to the floor. Subsequent driving showed virtually no return of hydraulic pressure in the brakes. This occurred within months of having brake pads, rotors, fluid, and master cylinder inspected by Ford-branded dealer.

- Scottsdale, AZ, USA

problem #255

Oct 152017

Fusion

  • 130,500 miles
Initially, on a wet city street at 45 mph, the brakes failed with the pedal going to the floor. Pumping the brake seemed to restore the brakes. Several weeks later, travelling at 35 mph on a dry city street, my brakes failed as I approached a yellow traffic light. With the brake pedal depressed to the floor, I travelled through the intersection on a red light. I took a back road to get back to my point of origin and was unable to stop for any of the stop signs. The master cylinder and the booster were replaced but did not solve the problem. After weeks of being checked out by a Ford dealer, the vehicle was returned to me but the brakes are still soft and feel unsafe. It sometimes feels like the car accelerates after I depressed the brake pedal before the braking kicks in. A longer stopping distance is required.

- Newport News, VA, USA

problem #254

Jan 312018

Fusion

  • 76,000 miles
On three separate occasions over the past 4-5 years, my brakes have gone "soft". the first time was the second I started the car and began to leave my parking spot, the second time was after I hit a pot hole on regular streets, and the 3rd time was after I had to brake suddenly on the highway. All three times it felt like I had to push my brake entirely to the floor to stop. The last time resulted in such extended braking times, that I had to swerve to avoid hitting the person in front of me. The first time did not last very long, but the other two times required time and a lot of pumping the brakes to make the brake feel normal again. I have not had to take it in to the mechanic and I do not have insurance or police reports for the incidents. I believe this problem matches the current open investigation (NHTSA action number PE16017)

- Broken Arrow, OK, USA

problem #253

Oct 012016

Fusion 6-cyl

  • miles
2009 Ford Fusion. Consumer writes in regards to brake issues experienced. The consumer stated at various times the brakes have failed without warning. The brake pedal drops to the floor without warning.

- Florence, KY, USA

problem #252

Mar 062018

Fusion

  • 95,000 miles
Initial experience was ABS engaging while making a turn thru antiskid gravel. Pedal immediately went soft, luckily not on heavy traveled road. Returned home, disconnected battery, reconnected after a while, issue seemed to have resolved itself. Next incident was 12/9/17 during a snow event here in ne pa. When I crested a slight hill and applied the brakes to slow for stopped traffic. (high traveled road) ABS engaged, pedal immediately went soft. I was unable to control the car with braking, so I steered off the road to the right shoulder area. To avoid striking a object head on, (cemetery headstone) I was able to steer back to the left, but then had to avoid a utility pole. I was concerned a) with electrical wires coming down, B) air bag deployment since vehicle is one affected by takata switches. I avoided the pole, but ended up striking a support guy wire. This resulted in over $3,000 damage to front of vehicle, but luckily airbags did not deploy. However, had the guy wire not stopped me I would have slid back out into traffic, as I was on snow covered grassy surface. Vehicle not driven after that. Dealer looked at vehicle in January, no codes in computer. Flushed and refilled brake system, had normal braking. Recently went around same corner as initial entry, (early March) problem immediately recurred, pedal almost to floor. As with other posters, pumping pedal does restore some brake capability, but only for that instance. Pedal is soft again directly after. I have spent $2,000 already, and dealer says either master cylinder or hcu, or both. Seems to be hcu based on other complaints. Car has 95, xxx miles. NHTSA needs to get on Ford to address this issue pronto, before there is a death. I purchased this vehicle based on cr reports. I am not happy. It seems once they have your money, they don't care. Car not purchased new, had low mileage, one previous owner.

- Sciota, PA, USA

problem #251

Oct 012017

Fusion

  • miles
ABS module and hydrolic system failed, costly repairs expected. Do not feel safe driving car.

- Memphis, TN, USA

problem #250

Mar 182018

Fusion

  • 119,000 miles
While approaching a four way intersection stop light at approximately 20-25 M.P.H. in a 45 M.P.H zone on a highway headed into the city the brakes were applied and while doing so also hit a pothole simultaneously. The brakes failed to engage in any capacity. Released pressure from brake pedal and then reapplied brakes at which point the brakes engaged and stopped the vehicle but not before overshooting initial planned stop point by 6-8 feet into the intersection. With passenger as witness.pedal now feels fine and brakes work normal. A similar situation occurred 3-4 months prior and afterwards the pedal felt spongy but went away on its own. After this most recent incident a web search turned up others having this problem that was identified as a possible bad ABS hydraulic control unit. Accident was avoided but could have led to hitting vehicles entering intersection. Web results also revealed that similar incidents are being investigated by the NHTSA.

- Kings Mountain, NC, USA

problem #249

Mar 062018

Fusion

  • 90,000 miles
Brake pedal mushy goes to floor had to have ABS replaced to correct car would not stop in a short distance only 90000 miles mechanic says it a problem with a lot of Fusion 2007-2009 years

- Zion Crossroads, VA, USA

problem #248

Aug 182017

Fusion 6-cyl

  • Automatic transmission
  • miles
Cosumer owns 2009 Ford Fusion. On four different occasions vehicle lost significant braking pressure that was believed to be caused by wheels hitting potholes which resulted in sudden dropping of brake pedal to floor, a decrease in rate of deceleration of vehicle, increase in stopping distance, and loss of ability to control car's deceleration by increasing the foot pressure applied to the brake pedal.

- Inglewood, CA, USA

problem #247

Oct 102016

Fusion

  • 120,000 miles
After applying the brakes with much force to stop suddenly, the brake pedal remains soft/spongy. The brake pedal has remained soft/spongy since the event. The brakes still work and there is no warning or indicator light that indicating a problem with the brakes. I changed all four brake pads and the brake pedal remains soft/spongy. I have had to adjust my stopping distances.

- Elk Grove, CA, USA

problem #246

Feb 122018

Fusion

  • 82,000 miles
The contact owns a 2009 Ford Fusion. While driving 40 mph, the ABS failed and the brake pedal traveled to the floorboard while attempting to stop the vehicle. There were no warning indicators illuminated prior to the failure. The contact took the vehicle to an independent mechanic for diagnostic testing and no failures were found. It was unknown if a dealer or manufacturer were contacted. The failure mileage was 82,000.

- Valley Cottage, NY, USA

problem #245

Feb 092018

Fusion

  • 50,300 miles
The contact owns a 2009 Ford Fusion. While driving 50 mph, traffic came to an abrupt stop. The brake pedal was depressed, but failed to adequately slow down the vehicle. The contact stated that the brake pedal traveled to the floorboard. Additionally, the brake pedal became spongy. The vehicle was taken to an independent mechanic where it was diagnosed that either the ABS module or the ABS controller failed and needed to be replaced. The vehicle was not repaired. Blaise alexander Ford located at 2265 old turnpike rd, lewisburg, pa 17837, (570) 524-7267, was notified of the failure. The manufacturer was not contacted. The approximate failure mileage was 50,300.

- Turbotville, PA, USA

problem #244

Jan 272018

Fusion

  • 65,625 miles
While driving straight on an asphalt street (no unusual road surface conditions that I can recall) I braked hard to avoid a vehicle that ran a stop sign immediately in front of me. Since then any time I press on the brakes they are spongy for the majority of the press down and the stopping distance is increased. The reduced braking of the car is even, it doesn't pull to one side or the other. There don't appear to be any problems with the brakes at the wheels and the problem is evidently symptomatic of a problem with the anti-lock braking system.

- Clovis, CA, USA

problem #243

Nov 102017

Fusion

  • 124,000 miles
Takata recall I was in a wreak because the brakes in the floor when I was driving in the rain on the highway. The air bag in the steering wheel came out.

- Covington, KY, USA

problem #242

Jan 202018

Fusion

  • 121,000 miles
For the last few months I have had intermittent problems with my braking system. Many times, when I would apply the brakes as I was going over uneven surfaces or gravel, the ABS system would engage and the brake pedal would lose pressure. During this time I would have to apply a much greater force to the pedal to get the car to stop. Almost every time this would happen, I would not stop where I was intending to, but would go by my intended target. Until today, this has not caused problems. However, today, I was traveling at a speed of approximately 25mph as I was going down a hill and approaching a turn. As I was applying the brakes the ABS system engaged unexpectedly, the pedal lost all pressure and went straight to the floor, and the car was not slowing down at all. I lost control of the vehicle, went over a curb, hit an embankment and finally came to a stop. I had the vehicle looked at, immediately, by my local mechanic. He told me that the general braking system seemed to be in good working order (pads, rotors, calipers, hoses, pressure, master cylinder, etc...) he mentioned that this model of vehicle had some problems with the ABS systems and recommended that I take it to my local Ford dealer. I have an appointment with them this week. In the meantime, I researched the ABS issue he mentioned and found the open investigation into exactly my problem. This is another complaint showing that this problem is very real and quite dangerous. NHTSA action number: PE16017

- Pittsburgh, PA, USA

problem #241

Jan 152018

Fusion

  • 150,100 miles
After the ABS kicks in brake pedal becomes soft brake pedal goes to the floor brakes remain soft after engaging ABS

- Lagrange, KY, USA

problem #240

Jan 172018

Fusion

  • 125,000 miles
The contact owns a 2009 Ford Fusion. While the brake pedal was depressed, the vehicle failed to come to a complete stop. The contact applied excessive force to the brake pedal. The contact was concerned of a future injury. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where the rear passenger side caliper and brakes needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then taken back to the independent mechanic where the ABS modulator needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and provided case number: Cas13938410. The approximate failure mileage was 125,000.

- River Rouge, MI, USA

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