10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
18,665 miles

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« Read the previous 20 complaints

problem #135

Oct 012017

Fusion

  • miles
Safety recall. Called dealership, was told no dealership has the ability to fix this problem as the company who makes the airbags is out of business.

- Cherry Hill, NJ, USA

problem #134

Nov 172017

Fusion

  • miles
Takata recall : I received a recall notice 2+ years ago on my and the dealer is still saying they don't have parts.

- Lehi, CA, USA

problem #133

Mar 012017

Fusion

  • miles
Regarding recall NHTSA recall 17V-024. Have contacted Ford motor numerous times with the same response; no parts available at this time. This response is unsatisfactory. I feel they are not looking for replacement passenger air bags due to the year of this vehicle. Someone needs to light a fire under them to get them to take responsibility and resolve this issue.

- Mexico, MO, USA

problem #132

Nov 132017

Fusion

  • 0 miles
Takata airbags

- Fremont, OH, USA

problem #131

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dick smith Ford at (816) 353-1495 (9505 E state rte 350, raytown, mo 64133) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Kansas City, MO, USA

problem #130

Nov 122017

Fusion

  • miles
Takata recall - airbag inflator - we received notice January 2017 that our airbag needed replaced, we still do not have it replaced, no remedy to the situation yet!

- Johnstown, PA, USA

problem #129

Sep 212017

Fusion

  • miles
Takata recall. I made an appointment with airport Ford in florence Kentucky to have the airbags replaced, took my car in and received a phone call to come get my car because the dealership could not get the airbags. I have not been contacted since. I was told that the company that makes the airbags for my car was in bankruptcy and that the airbags were no longer available.

- Walton, KY, USA

problem #128

Jan 152017

Fusion

  • 60,000 miles
Taking recall for faulty airbags did not deploy

- Des Moines, IA, USA

problem #127

Oct 312017

Fusion

  • 165,711 miles
"takata recall" I received the notice to have my airbags replaced & bolton Ford has not responded. My driver door will not open from the inside of the vehicle & my brakes need me to go all the way to the floor before the brakes stop the car. Car was stationery when driver door would not open & driving coming to a stop when brakes need pushing to the floor to work properly.

- Lake Charles, LA, USA

problem #126

Nov 052017

Fusion

  • miles
The airbag is sticking out and has a rust look.

- Livonia, MI, USA

problem #125

Nov 082017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The recall notice stated that owners would receive a second notice once parts become available. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Huntingdon, PA, USA

problem #124

Mar 012017

Fusion

  • miles
Takata recall I have received 2 notices about the recall one March 2017 and one November 2017, I contacted olathe Ford about this 3 times with no help what so ever saying I could contact Ford at an 800 #. if this is a recall and they can't help with it, I don't understand what kind of company this is. We have always purchased from Ford but this is a serious recall?

- Lenexa, KS, USA

problem #123

Mar 132017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (anderson Ford, Lincoln of St. Joseph, 2207 N belt hwy, St joseph, mo 64506, 1-(800) 779-3673) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Cameron, MO, USA

problem #122

Mar 012017

Fusion

  • miles
Takata recall Ford's recall notice was received March 2017, no further action has occurred.

- Hanover, MD, USA

problem #121

Jan 092009

Fusion

  • miles
Takata recall - my dealership has not provided replacement airbags. I have called several times and they have not replaced the airbags stating that replacement parts are not available from Ford. This is a danger to me.

- Van Nuys, CA, USA

problem #120

Nov 022016

Fusion 6-cyl

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to serramonte Ford (999 serramonte blvd, colma, ca 94014, phone number: (650) 763-2400), but was not repaired due to lack of parts. The contact was informed that the part may be available in one month. The manufacturer was contacted and transferred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/7/18

- South San Francisco, CA, USA

problem #119

Jan 012017

Fusion

  • miles
Takata recall. I was first notified of this recall almost one year ago. Upon calling them and calling the dealer, I am told parts still not available! and no one knows when the parts will be available. This complaint is regarding this recall - there has been nothing timely about getting this problem resolved.

- Fountain City, IN, USA

problem #118

Jun 012016

Fusion

  • miles
Takata airbag recall NHTSA 16V384; manufacturer recal 16S26

- Citrus Heights, CA, USA

problem #117

Jul 012016

Fusion

  • miles
Takata recall. Ford notified me by mail in July of 2016. I contacted my local dealer immediately and they stated that they were waiting for the parts. Contacted them today (11/03/2017) and they are still waiting for the parts and did not seem aware of when they would be getting them. They also could not inform me if Ford Motor Company was actively seeking parts elsewhere as takata is apparently attempting to declare bankruptcy.

- Bonham, TX, USA

problem #116

Dec 152016

Fusion

  • miles
Takata recall parts are not available!

- Lyndora, PA, USA

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