10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
21,282 miles

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« Read the previous 20 complaints

problem #278

Mar 012017

Fusion

  • 100,000 miles
Takata inflators. My issue is the length of time in getting my airbags replaced. The recall was effective January 2017. I was notified by letter March 2017. I have called my local Ford dealer several times, and each time told the parts are not available. It's an unnecessary stress in driving this car knowing of the potential issues with the airbags. I just want the parts replaced. That's all.

- Griswold, CT, USA

problem #277

Jan 022018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 18V046000 (air bags) was received in January of 2018. After, contacting the local dealer village Ford (23535 Michigan ave dearborn, mi) the contact was informed that the parts needed to repair the recall were not available. The contact had not experienced a failure. The manufacturer was not notified. VIN tool confirms parts not available.

- Dearborn Hgts, MI, USA

problem #276

Jan 022018

Fusion

  • miles
Takata recall - I have been having trouble with Ford Motor Company in poughkeepsie in getting my airbags replaced. I have been put off each time I call - they state that they do not have the parts. This has been going on for at least a year. The new date they gave me was to call back on November 1, 2018.

- Poughkeepsie, NY, USA

problem #275

Oct 282018

Fusion

  • 160,000 miles
Takara recall

- Hughes Springs, TX, USA

problem #274

Oct 012017

Fusion

  • miles
I keep getting recall notices from the Ford dealership, valvoline oil change, and other sources telling me there is a recall regarding the airbag. Whenever I ask the dealership, they say funds for the repairs have not been authorized yet. I was notified during the winter, and told repairs were expected in the spring. In the spring I checked back, and was told summer was expected. In the summer I checked back, and was told the fall. Now it's the end of October, and nothing has been done. I've also heard of other recalls being on file, but nothing shows up on a VIN search.

- Hilliard, OH, USA

problem #273

Mar 012017

Fusion

  • miles
Takata recall. I initially received a recall letter from Ford dated March,2017 which stated that when parts are available I would be notified that parts are available at which time I would contact the local Ford dealership to have the issue corrected. I received no other correspondence from Ford in 2017. Then this year in 2018 I received another notice from Ford, stating the I can contact the local Ford dealership and they would provide me with a rental vehicle until the parts come in for repair. I then called Ford of murfreesboro in murfreesboro, tn so that they could provide me with a rental vehicle until they are able to replace the defective air bags. I was instructed by jonathan greene in their shop to email him photos of all 4 sides of my vehicle, along with a photo shot of the VIN plate and photo shot of the odometer, which I did on June 12, 2018. I did that as instructed, but I never heard back from him. I then re-sent the email to him on July 3, 2018, but as of this date, I have heard nothing more from Ford or from the Ford or murfreesboro dealership. Therefore I still have the defective airbags in my vehicle, waiting for a crash to occur. It would appear that Ford would want to take care of this asap in order to avoid a catastrophic occurrence and possible suit, but no, I have had no further response and no indication of concern on the part of Ford.

- Antioch, TN, USA

problem #272

Dec 022016

Fusion

  • 0 miles
Takata recall it has been 3 years since I got a recall notice on my vehicle and it has still not been fixed. Ford claims they never have parts, to risk my life driving it they cant do anything about it.the airbag cover is sticking up and looks like it is fixing to explode at any minute and this needs to be delt with my family uses this car to get around thats the reason we bought it. I have two small children this is unsafe but I have no other choice because yall will not fix the issue.

- Nauvoo, AL, USA

problem #271

Jan 182018

Fusion

  • miles
Takata recall I received a postcard 01/2018 that my Ford Fusion 2009 was being recalled due to problems with the takata airbags. I phoned diehl Ford (bellingham, wa 98225) they said it was a preliminary notice. I received a letter with same information as the postcard. Diehl Ford told me I had to wait for the next letter. When I received that letter, diehl told me they were out of airbag replacements and I would have to wait for the next airbag shipment, probably September or October 2018. As of today, Oct. 26, 2018 I have not heard anything more. The car has been parked for months, I cannot drive it. I am not willing to pay out-of-pocket for a rental car.

- Bellingham, WA, USA

problem #270

Feb 112011

Fusion

  • miles
Ford sent a recall on the airbags and not on the inflator which take longer and longer to show inflation on dash light.

- Jewell, KS, USA

problem #269

Jul 012017

Fusion

  • miles
:takata recall: Had a recall of takata inflators on right hand passenger side and was told not to use. This recall was on July 2017. Nothing has been done yet and I have not been able tocarry passengers on the right hand front passenger side.

- Silver Spring, MD, USA

problem #268

Oct 272018

Fusion

  • miles
Takata recall still no fix on the airbag. This angers me greatly how many more people have to get hurt or killed before Ford takes care of this problem. No rentals available so stuck with driving an unsafe vehicle

- St Albans, WV, USA

problem #267

Jun 012016

Fusion

  • 140,000 miles
"takata recall" - received first letter of notification July 2016 from Ford Motor Co., the second one December 2017, and the third one June 2018 and after calling the service department each time was told I would be notified when parts come in. So far no calls. Please advise. Thank you.

- Leeds, AL, USA

problem #266

Apr 022018

Fusion

  • miles
Takata recall. 2009 Ford Fusion sel under recall due to airbag, requested free replacement from watertown Ford, MA. Informed no replacement parts available, they would call back when available. Got no call back after another attempt to schedule repair, earlier in the year.

- Wellesley, MA, USA

problem #265

Jan 242017

Fusion 4-cyl

  • miles
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Liberty Ford Aurora at (440) 248-1550 (located at 900 N Aurora rd, Aurora, oh 44202) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 12/06/18

- Aurora, OH, USA

problem #264

Aug 012018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 18V046000 (air bags). Premier Ford (5001 glenwood rd, brooklyn, NY 11234, 1-888-381-4515) was contacted and stated that the part was not available. The dealer informed the contact to call back to check on part availability for months. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brooklyn, NY, USA

problem #263

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (mark lerose Ford, 2764 state St, gassaway, wv 26624, (304)-364-5132) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sutton, WV, USA

problem #262

Feb 012018

Fusion

  • miles
Takata recall - I'm still waiting to get this recall taken care of - Ford said rental cars available but when I called dealership there are no rental cars available so I am stuck driving a car that may injure my son or other passenger. I am very angry that the takata and Ford are not taking care of this problem in a timely manner. I have been waiting for months. Why are there no rental cars available when a persons safety is involved?

- Milford, MI, USA

problem #261

Jul 262016

Fusion

  • 0 miles
Takata recall air bag recall

- Deltona, FL, USA

problem #260

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to freeway Ford (9700 lyndale ave S, bloomington, mn 55420, (877) 755-1963) where it was confirmed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bloomington, MN, USA

problem #259

Jan 102017

Fusion

  • 50,000 miles
Takata recall. Notified in 2017 that car is unsafe to use. Have not used the car waiting for Ford to let us know when it can be repaired. How long is considered too long?

- Queensbury, NY, USA

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