10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
18,665 miles

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« Read the previous 20 complaints

problem #255

Jan 012017

Fusion

  • miles
Takata recall. Why is it taking so long to fix my car?

- Ashland, OH, USA

problem #254

Oct 052018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). Tropical Ford (9900 S orange blossom trail, orlando, fl 32837, 407-851-3800) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Semi, FL, USA

problem #253

Oct 042018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer (rivertown Ford, 1680 whittlesey rd, columbus, ga 31904, 706-653-7420) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified and informed the contact to get a rental vehicle from the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Columbus, GA, USA

problem #252

Aug 032016

Fusion

  • 85,000 miles
Takata recall. The passenger side airbag cover is half lifted up and is extremely dangerous. Could inflate at any time. No remedy yet and IżM extremely concerned this will inflate while we are driving in the car.

- Allen Park, MI, USA

problem #251

Oct 022018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V348000 (air bags). All star Ford Lincoln (17742 airline hwy, prairieville, la 70769, 225-490-7645) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Plaquemine, LA, USA

problem #250

Sep 192018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (hub city Ford, 2909 nw evangeline trwy, lafayette, la 70507, (877) 372-9392) where the contact was placed on a waiting list and informed that the parts were not available. The vehicle was not diagnosed or repaired. The contact called courtesy Ford (2022 rees St #T, breaux bridge, la 70517, (888) 471-3017) and was added to their waiting list as well. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: Cas15628617. The contact was referred to Ford customer service at 866-436-7332. The failure mileage was unknown. Parts distribution disconnect.

- Saint Martinville, LA, USA

problem #249

Jun 012018

Fusion

  • miles
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called delacy Ford at (716) 668-1200 (located at 3061 transit rd, elma, NY 14059) and was informed that parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lancaster, NY, USA

problem #248

Sep 142018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the recall repair were not available. The dealer (Ford of englewood Inc, 40 van nostrand ave, englewood, NJ 07631, 201-569-6500) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was contacted and provided a case number. The manufacturer stated that they would call the contact back, but they did not. The contact had not experienced a failure. VIN tool confirms parts not available.

- Yonkers, NY, USA

problem #247

Sep 082018

Fusion

  • miles
Ford identified this recall over a year ago, and there is still no remedy available. They have issued me a rental car, which I have had for 3 months now. I want my Fusion to be repaired so I can drive it. This is unacceptable.

- Clinton, UT, USA

problem #246

Mar 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Warren midtown motors (located at 1995 market St, Warren, pa 16365, (814) 723-5400) confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Jameestown, NY, USA

problem #245

Aug 312017

Fusion

  • miles
Takata recall it's been over a year since I got the recall notice and the issue has not been resolved yet. I feel like this should have been resolved by now and they still donżT even know when they will have parts to fix

- Jefferson City, MO, USA

problem #244

Jan 172014

Fusion

  • miles
Takata airbag recall

- Granada Hills, CA, USA

problem #243

Aug 022018

Fusion

  • 80,000 miles
Just now learned of recall on airbag. My car has been locking me in it. Tge electrical parts for the locks and windows is acting up. I have been locked in my car 2 times. I am worried if I get in an accident I will be trapped. This happens while car is on or off.

- Winslow, AR, USA

problem #242

Aug 312018

Fusion

  • 90,000 miles
Takata recall: I have received 3 notices for this recall but each time it says part is not available at this time. Not only do I have to worry about my car being unsafe due to this recall I have learned this model is also having problems with brakes freezing up which has happened to me several times in the last 4 years. There is no recall on brake issues but I know there has been hundreds of complaints about this issue as well

- Kansas City, MO, USA

problem #241

Jun 012016

Fusion

  • miles
Takata recall

- La Mesa, CA, USA

problem #240

Feb 072017

Fusion

  • miles
Takata recall. Been waiting for the recall on the passenger airbag and Ford just says they are waiting for the parts from the company. This has been going on too long and needs to be fixed.

- Kapolei, HI, USA

problem #239

Mar 142017

Fusion

  • miles
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crossroads Ford of cary at (877) 830-1251 (located at 2333 walnut St, cary, nc 27518) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Holly Springs, NC, USA

problem #238

Aug 272017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koerner Ford of syracuse (805 w genesee St, syracuse, NY 13204, (315) 474-4275) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Syracuse, NY, USA

problem #237

Jan 112018

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (West-herr Ford, 5025 camp rd, hamburg, NY 14075, (716)-649-5640) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issus and stated that parts would not be availble until mid September of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.

- Buffalo, NY, USA

problem #236

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Summit Ford Lincoln (305 grant ave, auburn, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cayuga, NY, USA

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