10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
18,665 miles

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« Read the previous 20 complaints

problem #195

Jul 112016

Fusion

  • miles
Takata recall I am upset that Ford tells me that my vehicle is involved in a recall and shouldn't be operated with anyone in the front passenger seat. I purchased a vehicle that cannot be safely operated with a passenger? this is unacceptable. Ford says that they don't have replacement parts available yet.

- Cibolo, TX, USA

problem #194

Jun 162016

Fusion

  • miles
Takata recall - issue still not remedied after 18 months of waiting for notice to replace defective components! airbag dash light is on all the time.

- Alabaster, AL, USA

problem #193

Jun 012016

Fusion

  • miles
The passenger front airbag inflator could rupture if involved in crash. Issue was identified in 2016 and there is still no remedy available.

- Oakland Park, FL, USA

problem #192

Jul 012017

Fusion

  • miles
Takata recall I received a first notification of the takata recall in July 2016. A second notice was received in December 2017. To date, there have been no parts available; I am told there is no loaner provided; and I am forced to drive a vehicle that admittedly is unsafe. Furthermore, I live in the war, humid climate conditions of Florida. Is Ford required to provide alternative transportation due to the safety issues after this long period of time.

- Clermont, FL, USA

problem #191

Jan 022017

Fusion

  • miles
Takata recall the contact owns a 2009 Ford Fusion. The contact stated that a recall notice for NHTSA campaign number: 17V024000 (air bags) was received in January of 2017. After contacting the local dealer (lakeview Ford in conneaut lake, pa, 814-382-5485) and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not yet available and there was no estimated time for repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cochranton, PA, USA

problem #190

Feb 062018

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over ten months ago. The dealer (bob rohrman schaumburg Ford, 815 E golf rd, schaumburg, il 60173) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mt. Prospect, NH, USA

problem #189

Mar 132017

Fusion 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called brown's Ford of amsterdam (4419 NY-30, amsterdam, NY 12010) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Fonda, NY, USA

problem #188

Jun 012016

Fusion

  • miles
The contact owns a 2009 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in June of 2016. The dealer (future Ford Lincoln, 650 automall dr, roseville, ca 95661) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elk Grove, CA, USA

problem #187

Jun 012017

Fusion

  • 129,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that the passenger side air bag was detached from the console. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (dellen Ford, 2001 E mcgallard rd, muncie, in 47303) and was informed that the parts were not available. The manufacturer was not notified. The failure mileage was 129,000. VIN tool confirms parts not available.

- Muncie, IN, USA

problem #186

Jul 012016

Fusion

  • miles
Takata recall--Ford Motor Company has suggested that no one should sit in the right front passengers seat because the air bag will not deploy if there is a collision. The vehicle has never been in a collision whereby the airbag deployed. Ford Motor Company is dragging their feet in getting replacement parts and has not offered to remove the air bag while waiting on parts.

- New Smyrna Beach, FL, USA

problem #185

Nov 102017

Fusion

  • 124,000 miles
Takata recall I was in a wreak because the brakes in the floor when I was driving in the rain on the highway. The air bag in the steering wheel came out.

- Covington, KY, USA

problem #184

Mar 152017

Fusion

  • 30,000 miles
Takata recall. Received recall notice 17S01 NHTSA recall 17V-024 on March 2017 and have not received any follow up correspondence from the dealer. Auto was purchased new from marshal mize in chattanooga, tn in March of 2009.

- Chattanooga, TN, USA

problem #183

Jul 052016

Fusion

  • 6,000 miles
Starting in 2016 I have called Ford Montana dealership, called corporate office, and filed complaint. No fix at dealership, no help from corporate. Now 2018, when will this be fixed?

- Charlo, MT, USA

problem #182

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford East at (440) 296-3020 (located at 28825 euclid ave, wickliffe, oh 44092) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cleveland, OH, USA

problem #181

Jun 012016

Fusion 4-cyl

  • miles
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (wray Ford, 2851 benton rd, bossier city, la 71111) and was informed that parts were not available and not to occupy the passenger seat. The manufacturer was not notified due to the phone call being disconnected. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bossier City, LA, USA

problem #180

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Baytow Ford (4110 interstate 10 service rd, baytown, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Deer Park, TX, USA

problem #179

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called nelson Ford (201 commonwealth blvd w, martinsville, va 24112, (276) 695-2075) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Collinsville, VA, USA

problem #178

Jul 182013

Fusion

  • 75,000 miles
After hitting a rough area on the road, my brake pedal went all the way to the floor. It never corrected itself. That was a few years ago and the pedal still goes to the floor every time I press the brakes. Also, the dash where the air bag is, is severely bubbled.

- Imperial, CA, USA

problem #177

Jan 102017

Fusion

  • miles
Takata recall

- Scottsdale, AZ, USA

problem #176

Dec 012017

Fusion

  • miles
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mclarty Ford (3232 summerhill rd, texarkana, tx 75503) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Texarkana, AR, USA

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