9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
110,950 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Apr 012018

Fusion SE 2.5L

  • Automatic transmission
  • 153,980 miles

Was driving on the highway getting ready to merge, when all of a sudden my Power Steering Fault Light came on. It first happened to me back on the 24th of January 2017 which Ford failed to fix for me even though I took it in to Lithia Ford of Fresno because the Computer was unable to pull any codes stating that there was an issue with the Power Steering. Even though I showed pictures to the Service Writer, showing him the warning that came on my dash. This second time it happened to me at 154,303 miles and Ford is telling me that I am 4,303 miles out of warranty. What a joke!! They care more about money than the safety of their customers or others on the road. I will never own another Ford as long as I live. I'm getting rid of this car as soon as I can.

- Narciso P., Rocklin, US

problem #1

Aug 142015

Fusion SEL 4

  • Automatic transmission
  • 67,863 miles

REALLY SICK OF TAKING TO THE SHOP 4 TIMES TO GET IT FIXED, THEY WONT ACCEPT IT TO TAKE IT BACK TO GET DIFFERENT CAR. CUZ I WANT TO BE SAFE FROM THIS STEERING PROBLEMS. UPCOMING WINTER AND RAIN ETC.. IF THEY REFUSE TO TAKE THE CAR BACK, I PROBABLY WILL BE IN CAR ACCIDENT , WHOSES FAULT, IT IS THEIRS. I AM SO SICK OF GOING BACK AND DFORTH TO GET IT FIX. NOW PASS 45 days. GOT THIS FROM LOW BOOK SALES IN LINDON, UTAH. NOT SATISFY WITH THEM.

Update from Nov 20, 2015: Want to trade to safe car, they said they want to check it on next week, oh no will be 5th times, no way. Wish there is simple solutions

- dfbutterfly, Orem, UT, US