10.0
really awful- Crashes / Fires:
- 8 / 4
- Injuries / Deaths:
- 7 / 2
- Average Mileage:
- 46,666 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering just died while I was on highway almost lost control and service power steering came on funny thing is it should be recalled it is horrible.
- Durham, NC, USA
The power steering is not working. Very difficult to turn the wheel
- Houston, TX, USA
Tail light socket melted and burned. Noticed blinker and passenger side brake light were not working. Pulled out of housing and saw the socket was burnt and the bulb was melted in the socket.
- Grand Rapids, MI, USA
Defrost/ac/vents blow out hot air regardless of settings...found this to be a very common issue online and an expensive permanent fix...vents/defrost/ac may be tricked into working if lights are turned on before starting (thinks it's nighttime or cover up light sensor on dash)
- Indianapolis, IN, USA
The air conditioner fan blower motor freezes up until it eventually stops working. It is doing it again for the 6th time. I have had to replace it every 1-2 years.
- Rosemead, CA, USA
Car is slow to accelerate after stopping at a traffic light or stop sign. Loss of power and speed when going up hill, steering wheel locked in place while driving on the highway
- Calera, AL, USA
I was getting gas and I cut my car off when I got back into my car it did not start. I continued to start it. Car would not start. I popped the hood and touched the battery some and tried starting the car the car started then about 5 minutes after driving it suddenly cuts off. This is a ongoing issue. Car suddenly stops in the middle of street almost causing accidents that can nearly kill someone!!! very unsafe and extremely dangerous. This happened on highway and street. And its so random no signs just cuts off at any speed.
- Cincinnati, OH, USA
Numerous times I have been driving and the power steering fault warning would flash across the display. When I tried to restart the car, the display changes warnings and says "power steering fault" or "severice power steering now". had a local mechanic clear out the code and steering would go back to normal...everything has been fine since but now the steering wheel makes a whining/weird sound when turning the wheel under 10mph and its very stiff when trying to turn but once I get over 10mph it loosens up and is normal...my car isn't currently under any recall but I feel like the power steering should be under recall if its a continuous issue
- Kill Devil Hills, NC, USA
My driver's side electric door lock and inside handle will not open door. Must put window down and reach out side to open door. Very apprehensive because sometimes I have to repeat the unlocking process before I can let myself out of the car. At the time of the incident, I had been driving and then parked at a business place. When I attempted to unlock the door and to out, I heard a click but the handle would not release.
- Trenton, MI, USA
Lose of power steering and my dashboard keeps flashing to check it! my dashboard also keeps saying that my advance trac isnt right or unstable! plus my air conditioning unit blows hot air on hot days! my air bag was supposed to been fixed on 02/11/2020 by a Ford dealership and it is back to it's old self
- New Albany, IN, USA
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was difficult to start. The vehicle was towed to franklin Ford (175 E central St, franklin, MA 02038 508-570-4022) to be diagnosed. The contact was informed that the wiring under the dashboard had a corroded solder point. The contact stated that there was a short circuit in the wiring harness. The contact stated that several repairs were performed at a cost of $3,000 however, failed to fix the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 133,000.
- Walpole, MA, USA
While in motion the advance trac service needed appeared and then the power steering came up as I was backing out of a parking lot. Car steering wheel would not turn at all car is now parked.
- Raleigh, NC, USA
Driving like normal under normal conditions. The radio shuts off, chimes ding like it does on start up, turn signals do not work, horn does not work, and climate controls do not work. Car is still under power, and it lasts anywhere from a few seconds to about a minute, then comes back on. It does not matter if I'm in city traffic or on the interstate, wet or dry, hot or cold, or smooth or bumpy road surface.
- Missouri Valley, IA, USA
Electrical power steering not working (see receipt below) 8/11/2017: Case # [xxx] for: $1784 March 30 2012 -build date Ford recall 15S18 although my car was excluded from the recall 15S18, my car did same thing that recall stated: The steering wheel locked up while driving at night alone in houston and was put in extreme harm bc it stopped completely on hwy 1314 and would not move. Also, my car meets all the requirements to the recall and is only excluded because it was built only 2 weeks outside of the recall time frame. Because I experienced the exact description listed in recall and because my car meets all the necessary requirements of vehicles included that Ford recalled (except that was built only 2 weeks outside of the date), I request remedy of reimbursement for my vehicle repair and damages. (I was without car for 2 weeks and unable to work and I am a single mom in school with no help from Ford). I had to put the cost on my credit card and unable to pay, so I need the interest cost of credit card as well.). thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Sulphur Springs, TX, USA
The gear shift light on the dash board stays on and it's making my car go dead. I have to keep getting a jump everyday. It in park no key in the ignition and doors locked.its making a loud noise
- Chicago, IL, USA
'takata recall' I was driving on a city street approx. 40mph when all of the sudden lights and sounds on dash board went off stating service power steering and service advance auto trac after pulling over turning the car off then back on you no longer could steer or drive the car.
- Massillon, OH, USA
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle would not start. The vehicle was driven to an independent mechanic who determined that the fuse relay assembly and wiring harness failed and needed replacement. The contact also stated that the failure occurred one other time. The vehicle was repaired. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 53,422.
- Tucson, AZ, USA
I own a 2012 Ford Fusion SE 6 cylinder this vehicle has a major safety hazard. My passenger side rtail light continues to blow and the most recent incident occurred last week when I noticed a burning smell. I have been replacing this tail light every six months for the past two years and it has caused melting around the light socket and the bulb is clearly burnt. After googling this issue I have seen numerous complaints about the same issue with the 2012 Ford Fusion and a recall needs to be issued immediately or I am going to the public. This can kill someone and start a fire especially if the blaze gets out of hand and children are in the backseat strapped in. Please email me [xxx] regarding if you are having a similar concern so I can compile this and go public because they have received several complaints and not done anything to remedy this issue. This is clearly an electrical issue and Ford and the nthsa need to step it up and save lives before it's too late. Here are links to similar issues www.fixya.com/cars/T16277316-2012_ford_fusion_rear_turn_signal_still M.carcomplaints.com/Ford/Fusion/2012/lights/exterior_lighting.shtml information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Brighton, TN, USA
I have been having electrical problems since I purchased the car in 2012. Currently, my horn does not work as well as other electrical components of my car. Another example, would be my seat belt, which has been an ongoing issue.the service provider at Ford told me to let my car run a little, . and then it would work. So far, still having the same issue. At this time, with my horn not working, it is a safety issue, as I have almost gotten into 3 accidents thus far, I have contacted the Ford CEO and karen johnson, another executive of Ford and have not heard anything from either one of them. I need my car fixed as all these issues are safety related and each day that I drive with the concerns, put myself and my family in danger.
- Normal, IL, USA
- West Rutland, VT, USA