Trunk continues to unlatch and open on its own. It pops open when driving or parked and if vehicle is in motion causing things to fly out of trunk and hit other cars. I have had professionals look at it and it still doesn-€™t work. The trunk open indicator on the dash always clicks, lights up, and says trunk ajar.

- Dickinson, ND, USA

Trunk opens while vehicle is in motion. Warning light will alert me the trunk is open but it has happened twice over the last week. My knee cannot reach the trunk open button and the key is a fob with a flip out key, so there is no way to have accidently hit the button on the fob while in motion. Nothing in the trunk is high enough to accidently pull the emergency latch.

- San Diego, CA, USA

Back up camera would be in park. As sonn as I put the car in reverse the screen would go black other times it would go in and out. Sunroof seal is leaking!!! engine- I notices when im at the stop light turns green my vehicle take a few seconds to accelerate, it makes a horrible pull straightforward motion. I notices the body paint chips horrible in odd places on the vehicle.

- Gary, IN, USA

I received a written notice from Ford corporate that my vehicle was subject to a recall concerning door latch springs. It directed me to record the model number of each of the four door latches. This I did and was further directed to go online to web site to record the numbers. The web site doesn't exist and when you go there you get a fault 404. When I then called my local dealer, Ford country in henderson, nv they made me an appointment for them to check the latches. When I arrived at the appointed time, I was told that I must leave the vehicle over night as there were 18 other vehicles ahead of me. Why would a dealership schedule 19 vehicles at the same time for a visual inspection which took me less than 15 minutes to perform?

- Boulder City, NV, USA

I attempted to have my car repaired under recall 20V331 and the dealer said that "the recall is for door latches that are not available yet". I was informed that there is no timeline for when the parts will be available. The recall says that this is to verify that work done on 15S16 or 16S30 was done correctly. What is the point of a recall if the company won't fix the problem?

- San Diego, CA, USA

The passenger door swung open as I was driving. Then once I stopped the door would not close when I tried closing it.

- Phoenix, AZ, USA

In September 2019, during commute driving the back door from the drivers side suddenly opened and did not close again. At the car shop, I was advised that a manufacturing error in the latch door was the cause. I fixed it and I do want a refund of the expenses incurred.

- Santateresa, NM, USA

Failure to latch doors. In August 2019 drivers door opens during driving and did not close. Since a year before this happens in passengers door and due to the difficulties of getting my money back from viva Ford, I decide to fix it. However, in may,2020 the same failure happened in back driver side door. I fixed it but I want a refund of the expenses I had incurred.

- Santa Teresaa, NM, USA

My 2014 Ford Fusion has electrical problems. The ac/heater just come on full blast sometimes and sometimes not at all.. it is very dangerous when I'm trying to drive in bad weather. It wont even defrost my windows correctly.. my transmission is slipping and has done so for 5 years. Ford dealers have not helped in anyway even thought I have a recall letter stating the there was a recall on the shifter cable. It said that my car isn't going all the way into gear/park and it could cause problems for transmission in the future and it has. I need help, please! the shifter cable broke completely off and fidd had it towed to fix it. They fixed it in less then 30mins but did not even look at my transmission after I told them that my car is driving horrible. It has no power hardly when I press the gas. I have almost been in several bad wrecks because of it. I can't drive over 70 miles an hour so my car knocking really hard. Also my headliner on the inside of my car is falling down. Ford said they were measured wrong when they built these Ford Fusion but have yet to do a recall on them. It has fallen down on my little girls head and my own head while driving at a dangerous speed.

- Carriere, MS, USA

The driver side door will not latch closed.

- Rancho Cucamonga, CA, USA

Parked vehicle. Opened rear driver side door to remove items. Close door, and would not latch. Multiple attempts to close and latch. Still would not secure closed. Had a independent garage repair under extended warranty.

- Henderson, NV, USA

My back drivers side door latch came open while driving. I was driving on a highway. The door wouldn't stay closed and had to replace my door latch actuator.

- Odessa, FL, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving about 20 mph, the door ajar warning light illuminated. As the contact attempted to pull off of the roadway, the front driver's side door swung open. The vehicle was take to an unknown Ford dealer, located in bradenton, Florida, where it was stated that there was no recall on the VIN. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 29,000.

- Palmetto, FL, USA

On 6/29/17 I had a recall for the door latches they were all replaced, I had 42,984 miles, in 2019 until now 2020 I have complained about my driver door not latching and the " driver door ajar" message appears on the dash I have had a couple of times where I was driving and had to pull off to close the door I took it a month ago with this complaint, but of course they couldn't duplicate the issue, so I called a Ford rep customer service, she said you have to take it to the dealership I said I did several times but it doesn't do it for them, well now I see 2014 Ford Fusion is having another recall for the door latches but mine isn't one of them for the recall, it should be because I and whoever drives my car are in danger of the door flying open and someone falling out, so I feel my car should be recalled again for faulty latches

- Clarendon, PA, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds on three separate occasions, a door latch failure occurred without warning. The contact stated that the front passenger door failed twice, while the rear passenger door also experienced a failure. The contact took the vehicle to power Ford located at (1101 montao rd ne, albuquerque, nm 87107) and the vehicle was repaired. The contact linked the failure to NHTSA campaign number: 17V210000 (latches/locks/linkages) with the failure. The manufacturer had been notified of the failure and offered no assistance. The failure mileage was 44,800.

- Albuquerque, NM, USA

In a previous recall for certain for Fusion manufactured for 2013 model year to 31-Oct-2013. We find that the exact issue/problem for which the Fusion was recalled is effecting our 2014 in the same exact way. In all of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. In certain situations where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury. When we called our local Ford dealership we were directed to call Ford customer solutions department. We were informed our vehicle did not have that recall and nothing could be done in lue of fixing our issue by replacing the doors latch. Our particular door effected is the right, passenger rear. We did have the issue repaired by a licensed auto shop. But the fact that the same issue, which had a recall by Ford, was turned down and not even suggested to have a dealership look at the issue and report back to Ford customer solutions a complete informed report to understand the issue at hand would be the least they could do with regards to the customers safety. The current recall clearly effects more vehicles than Ford has expected. This is why we are reporting this issue.

- Las Vegas, NV, USA

The passenger door wont latch on. I opened it to get out and as I closed the door it stayed open, I tried again and it did not want to work, I figured the latch might of gone bad and I checked and several Fusion had recalls for this but mine did not.

- Grand Prairie, TX, USA

Its been 3 years since I have had my car and I have not been notified by Ford that I have a recall. Not by phone, email, or even in person. The only reason I know I have three is because of my family member who notified me. I have called multiple Ford dealerships to complain and get it fixed but they don't seem to want to help. Every time I go or call they take my number and that is it. So I just keep going trusting they will call me back. And this week my car starts to have troubles and my transmission hard shifts into second gear and I damage the front and bumper of my car. I took it to my local mechanic and he says the problem comes from the recalled part. And now my car is parked until I can get it fixed and I have called Ford and they wont help.

- Birmingham, AL, USA

The rear passenger doors latch will not work the keep door closed. I just got home from town and un buckeled my 4 yr old daughter and when I went to close the door it wouldnt stay shut. The happend around around 3:50 pm on 11/07/2019 I will be taking it to our local Ford dealership tomorrow morning

- Springville, CA, USA

Door does not latch when closing.

- Las Cruces, NM, USA