10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
50,464 miles

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problem #111

Oct 012018

Fusion 4-cyl

  • miles
2016 Ford Fusion. Consumer writes in regards to problems with their transmission. The consumer stated the vehicle made a whopping/whinning noise when shifting. The consumer no longer owns the vehicle.

- Gadsden, AL, USA

problem #110

Sep 062019

Fusion

  • 95,000 miles
TL the contact owns a 2016 Ford Fusion. While driving in reverse and shifting into drive, the vehicle gear indicator displayed neutral on the instrument panel. Also, the emergency brake had to be applied to stop the vehicle. The vehicle was towed to the contact's sister's residence. The contact called jimmy granger used vehicles (1010 shreveport barksdale hwy, shreveport, la 71105, (318) 861-5113) and was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 95,000.

- Shreveport, LA, USA

problem #109

Aug 182019

Fusion

  • miles
I pulled in to a parking spot and shifted my vehicle into P (park), took my foot off of the brake an it started moving. I looked at the gear shift and it was on P (park), but the display showed S (standard) which I was not using at all. I had to turn the key to off to stop the vehicle. Then it would not start and it rolled backwards while off.

- Irving, TX, USA

problem #108

Aug 282019

Fusion

  • 69,728 miles
Recall 19S16 (transmission linkage failure) has affected my car and made it unsafe and unreliable. The vehicle will not go into park or shift gears. Bartow Ford states that they can not fix the issue in an appropriate amount of time. I have to wait 7 days until they will repair the issue

- Winter Haven, FL, USA

problem #107

Aug 132019

Fusion

  • 69,000 miles
The car said it was in park and the backup camera was on and it broke the shifter cable

- Penhook, VA, USA

problem #106

May 012019

Fusion

  • miles
Manufacturer recall number19S16 NHTSA recall number19V362 recall statusrecall incomplete, remedy not yet available summary on your vehicle, the bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. Ford has yet to repair this recall and its been over 4 months me driving with an unsafe vehicle. They even mailed me a letter back in may about it.

- Ogdensburg, NJ, USA

problem #105

Aug 202019

Fusion

  • 85,582 miles
The contact owns a 2016 Ford Fusion. While the vehicle was engaged in park, it rolled forward. The contact had to apply the emergency brake to stop the vehicle. The contact also stated that the vehicle would not start and the key was stuck in the ignition. The vehicle was towed to Ford of murfreesboro (1550 nw broad St, murfreesboro, tn 37129, (615) 713-1436) where it was diagnosed that the shifter bushing was missing and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 19V362000 (power train). The manufacturer was made aware of the failure and provided a case number. The failure mileage was 85,582.

- Murfreesboro, TN, USA

problem #104

Aug 122019

Fusion

  • 84,000 miles
I received a recall notice in may regarding the transmission shifter cable. This part has now broke on my vehicle and Ford is not willing to do anything to fix my vehicle. The vehicle is currently at my local Ford dealership who is wanting to charge me $500 to replace the shifter cable. I have spoke with Ford corporate office and they tell me there is nothing they can do at this time.

- Tyler, TX, USA

problem #103

Aug 132019

Fusion

  • 128,000 miles
2016 Ford Fusion making loud rattling noise from engine. No check engine light ever came on, but Ford saying engine is catastrophic engine failure. Connecting rod in piston broke loose. How does no check engine light ever come on? this could have killed me on the highway. How does a 3 year old car with 128,000 (mostly highway) miles go into catastrophic engine failure? car has been meticulously maintained.

- Beverly, MA, USA

problem #102

Aug 082019

Fusion

  • miles
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was included in NHTSA campaign number: 19V362000(power train). On one occasion, when the vehicle was started, the contact was unable to maneuver the vehicle out of park. The vehicle was left at the scene of the failure. The contact called an unknown dealer and was informed that a remedy was not available. The manufacturer was notified of the failure and suggested taking the vehicle to a dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was unknown.

- Inglewood, CA, USA

problem #101

Jul 312019

Fusion

  • 50,000 miles
The contact owns a 2016 Ford Fusion. While the vehicle was in park, it began to reverse on its own. The contact began to panic and applied full pressure to the brake pedal. The contact called the fire department and kept the brake pedal depressed to prevent the vehicle from rolling into traffic. The contact received a recall notice for NHTSA campaign number: 19V362000(power train). The manufacturer was notified and advised the contact to take the vehicle to a Ford dealer. The vehicle was towed to paul cerame Ford (11400 new halls ferry road, florissant, mo 63033, 314 -838-2400) where the contact was informed that there was a temporary remedy for the vehicle; however, the manufacturer had not found a remedy for the defect. The contact was informed that the part for the recall repair was not available and she would be notified when it arrived. The vehicle was not repaired. The failure mileage was 50,000.

- Florissant, MO, USA

problem #100

Jun 152019

Fusion

  • miles
My bushing went out in my transmission shifter cable but the part hasn't been manufactured yet by the company..I called the company what am I to do about tranportation

- Jemison, AL, USA

problem #99

Jun 152019

Fusion

  • miles
The bushing in my transmission shifter has gone out I've called the dealership but the part hasn't been manufactured yet.I received the recall letter in may what am suppose to do about transportation back and firth to work and my daily life..can somebody let me know when the part will be made

- Jemison, AL, USA

problem #98

Feb 012019

Fusion

  • 92,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 19V362000 (power train) was received, but the parts needed to repair the vehicle were not available. The contact experienced a failure with the transmission shift cable. The vehicle was taken to brondes Ford(5545 secor rd, toledo, oh) and the transmission shift cable was repair with the recalled part, but the failure eventually recurred. The manufacturer was notified of the failure. The failure mileage was 92,000. The VIN was not available.

- Toledo, OH, USA

problem #97

Jul 282019

Fusion

  • 78,000 miles
The contact owns a 2016 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V362000 (power train). The contact attempted to park her vehicle in her driveway and the bushing detached from the cable. As a result, the contact could not shift into any of the necessary gears. The contact had to let the vehicle drift into park in the street. Andy mohr Ford (2713 E main St, plainfield, in 46168, (317) 839-6541) stated that parts were available. The dealer referred the contact to the manufacturer and they stated that there was no remedy to repair the vehicle; however, loaner vehicles were available. The vehicle was not repaired. The failure mileage was 78,000.

- Indianapolis, IN, USA

problem #96

Jul 202019

Fusion

  • 83,000 miles
I went to put my vehicle in park and upon turning off the car it began to roll forward when I took my foot off the brake when exiting the car. I immediately jumped back in and hit the emergency brake and the car stopped before hitting a tree. I went to turn the car back on and the dash displayed ┐ transmission not in park┐ and showed it being in reverse when the shifter was in fact in the parked position. Had to have my car towed home and will need to have it towed to the dealership. I received the recall notice back in May 2018. The car has 83,000 miles.

- Atoka, TN, USA

problem #95

Jul 122019

Fusion

  • 80,000 miles
The contact owns a 2016 Ford Fusion. While parking the vehicle, the contact attempted to shift from reverse into park, but the vehicle failed to shift into park. The contact was able to stop the vehicle using the emergency brake and then turned off the engine. The vehicle failed to restart and "transmission not in park" was displayed. The vehicle was towed to koons Ford silver spring (located at 3111 automobile blvd #1, silver spring, md 20904, (855) 458-6764) where the failure was associated with NHTSA campaign number: 19V362000 (power train). The vehicle was not repaired. The manufacturer was notified and stated that the part was not available. The failure mileage was 80,000. Parts distribution disconnect.

- Dc, WA, USA

problem #94

Jul 122019

Fusion

  • 80,000 miles
On Friday I was backing into a parking space and put the gear shift in park. The gear was in park but the car was still reversing! I immediately applied the emergency brake to avoid reversing down the hill into the tree at the bottom.I then turned the car off to see if that will assist but was not able to restart the vehicle. The dashboard continuously flashed transmission not in park! I contacted Ford which stated there was a recall on the car and to bring it in. I called Ford towing for a tow truck at 11 am and was not picked up until 7 pm by the time I reached the dealer the service department was closed. The next morning the mechanic reached out to me and stated he was going to be able to fix the issue and I would have to pay for it! which none of the problems stemming from the car was from something I did I do not feel as though I should pay especially when I received a recall letter stating the expenses will be covered when the parts become available. I spoke with someone from Ford and she told me to not pay anything to the dealer because the parts have not been approved. Yes they gave me a loner for the time being but it frustrates me that I have to deal with this and keep getting the run around on my vehicle. I am fed up with Ford at this point they should give me a new car since they do not even have an estimate as to when the part will become available!

- Washington, DC, USA

problem #93

Jul 192018

Fusion

  • 54,791 miles
The contact owns a 2016 Ford Fusion. While driving 35 mph, the vehicle made a hard shift and jerked. There were no warning indicators illuminated. The contact took the vehicle to franklin Ford (175 East central street, franklin, MA 02038, (508) 570-4022) where it was diagnosed that the transmission was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,791.

- Franklin, MA, USA

problem #92

Jul 072019

Fusion

  • 119,466 miles
The contact owns a 2016 Ford Fusion. While the vehicle was parked, the contact attempted to shift into reverse; however, the gear failed to shift out of neutral. The contact manually pushed the vehicle down a hill and, after several attempts, was able to shift into drive. The contact managed to drive home. The VIN was included in NHTSA campaign number: 19V362000 (power train). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 119,466.

- Lisbon, OH, USA

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