10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,868 miles

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« Read the previous 20 complaints

problem #28

Mar 212019

Fusion

  • 46,000 miles
I'm losing has very fast

- New York, NY, USA

problem #27

Jan 052019

Fusion

  • 46,000 miles
When filling gas tank it seems to have air in the tank. Sometimes after filling the car won't start for a couple minutes and when it does, it sputters like it will cut off, but after you get it running it's okay. Also, you can never get the same full tank distance, it will vary each fill up with the same fuel economy with each fill up.

- Inwood, WV, USA

problem #26

Nov 262018

Fusion

  • 7,000 miles
I have received a settlement form as well as for this lease Fusion and my first one as well. I it not acting correct! gas smell, sterrng, horn weak, took to dealership at woodbridge with my friend while I am not in fla. For the short while the previous car red 2015 was replaced at purvis Ford in fredricksburg, va. When I was here last time in 2015. It was ready to blow!

- Lorton, VA, USA

problem #25

Nov 042018

Fusion

  • 55,800 miles
Car dies while driving on city street or exiting freeway. Cause unknown. Driving the Ford Fusion titanium on city streets results in the car dying while in motion as the speed slows, for instance to make a right or left turn onto another street. When the car dies I have been able to coast to the side of the road, a parking lot, or left turn lane where I have to completely turn off the vehicle and try restarting. Just prior to the car dying a vibrating or revving noise can be heard from the driver's side rear passenger door/gas tank door area. This seems to occur at 55 mph or lower, and especially while decelerating at turns, red lights, or exiting a freeway. I have managed to get out of the way of other cars but this is a very dangerous situation. The occurrence was about once every 4 months until lately the frequency increased to monthly. I have not driven the car since this occurrence on 11/4/2018 as this is too dangerous. The gas tank revving noise serves as about a 3 second warning, which allowed me to take evasive actions. I'm taking it to a Ford dealership.

- Forney, TX, USA

problem #24

Nov 012018

Fusion

  • 90,000 miles
Car repeatedly dies after driving about 4-10 miles after first starting. Has died on me while at busy intersection (middle of it!) and has died by train tracks! also died while merging onto interstate, has also died while driving on interstate. Happens while in motion. Ford says its purge valve system ($700) same issue with recall on 2012-2018 Ford Focus, but Ford will not pay for this dangerous problem that has happened to many Ford owners!

- Ridgeland, MS, USA

problem #23

Oct 172018

Fusion

  • 40,000 miles
Car will sound like someone is reeving their engine behind me but its the car. Then car will shut down as I am driving down the road. Everything still works but can not get the car to move. Try to hit the gas pedal and nothing happens. Went to advanced auto and they said it was code P1450 the guy explained it to me as the fuel vapor canisters the purge valves does not operate properly resulting in abnormal pressure changes in the fuel tank.

- Hampton, TN, USA

problem #22

Sep 172018

Fusion

  • 70,000 miles
After pumping gas my vehicle would not start. After waiting and trying for 10 minutes the vehicle started. About two weeks later while driving a loud noise was coming from the left side of my vehicle after pulling over I realized it was coming from my gas tank took it back to the dealership they said that they have never heard that before but they knew how to stop the noise. While driving and at a stop light my vehicle just shut off with no vehicles behind me, II put it in neutral and it went in reverse and I was able to pull my vehicle closer to the curb. Couple days later my check engine light came on and the code was for a canister purge valve. I see Ford had a recall in 2015 for the same problem with the previous models. This is a safety concern and I am very disappointed because I just purchased my vehicle on March 31, 2016 and the dealership I purchased it from was not helpful and Ford did nothing.

- Reidsville, NC, USA

problem #21

Sep 232018

Fusion

  • 99,989 miles
Takata recall. Car loses acceleration when going uphill. Speed drops down to 20 mph. Put new fuel pump in and the problem cannot be figured out. When trying to start the car it takes several attempts especially after getting gas.

- Independence, KY, USA

problem #20

Sep 092018

Fusion

  • 72,421 miles
My car would stall right after I get gas! then after that the check engine light came on and the car is idling down. Took it to to be placed on a machine and it's reading a purge valve malfunctioning. This should not be happening to a barely 2 year old car. The car was parked at the gas pump.

- Macon, GA, USA

problem #19

Jan 172018

Fusion

  • 76,394 miles
The contact owns a 2016 Ford Fusion. While driving 35 mph, the engine warning indicator illuminated and the vehicle stalled. The contact also heard an abnormal noise coming from the fuel tank. The contact stated that she had to restart the vehicle approximately four times in order for the vehicle to work properly. The contact took the vehicle to the dealer (eufaula Ford, 590 selmon rd, eufaula, ok 74432, (918)-689-7767) for diagnostic testing, but no results were found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,394.

- Mcalester, OK, USA

problem #18

Apr 302018

Fusion

  • 36,000 miles
The car will stall when coming to a stop and only at low speeds when coming to a stop. Never while driving the fuel filler flapper will vibrate making a what sounds like a growl. Try to restart it will run fruff and die. After you wait about 5-10 minutes it will restart and run fine for hundreds of miles and when you least expect it will do the same thing again, . it has been doing this same thing now for at ;East 6 to 8 thousand miles. It will not do it for the Ford dealer.

- Brawley, CA, USA

problem #17

Sep 012017

Fusion

  • 28,000 miles
We've been experiencing the swishing movement of the the gas in the gas tank when braking, going over a rugged surface & going over speed bumps or potholes. Some times there is a strong smell of gas from inside the car to the point where we have to put the windows down. We've taken the car to 2 separate Ford services & neither has been able to remedy the issue. We've been told that the sound is coming from our rear brakes to being told that there was water in the spare tire compartment. The issue has been constant still so there's no way could it be caused by those. We've complained about the issue several different times at the 1st location and once at the 2nd location, we've went on test drives & all the technicians have heard & felt the noise, but both location said that there was nothing they could do about it & whenever I'll pick the car back up they'll say that they are not able to duplicate the issues. Our miles has now been going down way faster than usual as well & our average mpg has been dropping significantly since this first started to occur. We also have been needing to fill up the tank about 3-4 time a week now compared to just once because the gas just has been dropping so fast & inaccurate readings on the miles we've driven. The swishing around can be heard very loudly & felt more in night time driving & especially when braking in traffic & approaching a stop light/sign. There are times after parking, shutting off ignition & exiting the car that there's smell of gas heavy to the rear of the car & I've also observed the smell coming from the openings of the rear wheels. I'm afraid in the event of a rear/side collision that the chance of an explosion is much higher. This issue has been since September of 2017 & on numerous occasions told a Ford service person about it to no avail. I've called Ford to complain in Dec & Feb & only said to take elsewhere.

- Mount Vernon, NY, USA

problem #16

Feb 102018

Fusion

  • 17,882 miles
While driving at a steady 45 mph on a city street my Ford Fusion lost engine power. The tachometer dropped to less than 500rpm, the check engine warning light and the have dealer service vehicle light came on. Pumping the gas pedal did not have any effect on rpms. I was able to coast to a safe area. I turned off the engine and when I restarted the engine it was still idling under 500rpm and the gas pedal had no effect on engine speed. After the 3rd restart, I could get enough engine speed to return to my hotel but it ran very rough with the check engine light on. I took the car to a carmax dealer in henderson, nv. I purchased it from a different dealer in roseville, ca. They sent it to a Ford dealer in henderson. The dealer replace the throttle body - attaching the repair invoice. I have noticed that this seems to be a common complaint online and that Ford somehow stopped North Carolina from forcing them to issue a recall for this. If this had happened on the freeway in heavy traffic, there would have been one heck of an accident as the car rapidly slowed down without warning.

- Rio Linda, CA, USA

problem #15

Jan 092018

Fusion

  • 280,091 miles
I was driving slowly up a small slight hill, made a right turn, then another quick right turn to drive straight into a parking spot located in a condo parking lot and took my foot off the gas to put it on the brake. I was probably going 2 to 3 mph. A person could have outwalked the car. Suddenly the car seemed to have a mind of its own and lurched forward. I pressed down harder on the brake, but it didn't stop. In addition to going forward, the car also went on a slight angle to the right. At some point I must have put the car into park, because when I went to back up after hitting a fire hydrant, the car was in park. The fire hydrant was located in a plant area lower than the parking spot surrounded by a curb. I am unsure if I accidentally put my foot back on the gas, but it seems to me that is very unlikely. I have been driving for over 40 years and the motion from the gas to the brake is a habit. I have researched the web and there are reports from others that Ford Fusion have lunged forward when taking their foot off the gas and putting on the brake. I was the only person in the car and the only one involved in the accident and I was not injured. There were no witnesses.

- San Diego, CA, USA

problem #14

Oct 032017

Fusion

  • 24,000 miles
After putting my car in reverse I put it in drive and it hesitates for about 4 minutes before moving into drive. This happens no matter what I am driving on.....

- North Haven, CT, USA

problem #13

Feb 202017

Fusion

  • 33,000 miles
My car had been vibrating pretty bad for a while, but I live on a dirt road and know that mud can cause this, so I chalked it up to that and was getting the under carriage washed and noticing that this did not help. 2 days ago I was driving on a city street and the orange "wrench" light appeared with the words "see manual." I ran a vehicle health report as I was driving and couldn't read my manual at that moment. The vehicle health report said that everything but my oil life was "uncertain." I stopped by my home to have someone come with me to give me a ride, and when I restarted the car, the wrench light was still on. I took it in to my local dealership (I bought the car from this dealership and every oil change has been done there) that night and was told the next day that there was a code given off that signaled "low fuel pressure" and upon further investigation, the mechanics found that my gas line was faulty and literally "fell apart." I'm writing this just in case any other owners of this car have had this happen to them.

- Howell, MI, USA

problem #12

Nov 062016

Fusion

  • 8,841 miles
For the second time my Ford Fusion'a electronic throttle body malfunctioned while in traffic. The car will not accelerate or maintain speed. During both occurrences the sudden loss of engine power nearly caused me to be struck by other vehicles. The most recent occurrence happened while in busy interstate highway traffic. This issue is well documented and well known of by Ford and the NHTSA. The first time this happened the dealer would only reprogram the ECU despite me asking them about the etb. The car is extremely unsafe to drive and should be recalled immediately. The NHTSA and Ford are failing to meet their obligation to consumer safety by pushing this issue aside.

- Huntington, WV, USA

problem #11

Sep 192016

Fusion

  • 12,000 miles
While traveling on business my 2016 Ford Fusion fleet vehicle suddenly lost power to the accelerator and began vibrating. The gas pedal could be pressed but had no affect as if it had been disconnected and an orange wrench appeared stating see manual. I was traveling approximately 70 miles an hour at the time (cruise control was set and had been at this speed for some time, no recent acceleration had occurred). When it happened I was in the middle of a highway construction zone with no shoulder. I went to tap the brake to see if it was still functioning and when I reached for it with my foot it was already partially depressed and when I tapped it the car felt like the brakes had locked or were for some reason extremely sensitive causing me to rapidly decelerate almost causing an accident since people were traveling behind me. After that happened I decided I had no other option and moved off to the right between the cones and brought the vehicle to a complete stop. When I was at a complete stop the vibrating intensified briefly before I was able to shut the car off. I waited 5 or 10 seconds and turned the car back on and it seemed to work fine. I completed the remaining 60-70 miles of my drive and have made a few 50-100 mile trips since without it occurring again so I thought it was a fluke thing until I got an email from the fleet company stating this is a known issue, I am scheduled to bring the car in for repair now. The incident occurred at approximately 12,000 miles.

- Blacklick, OH, USA

problem #10

Sep 042016

Fusion

  • 10,400 miles
While driving my 2016 Ford Fusion with approx 10,000 miles on the interstate I lost power, I had to coast the car to the side of the highway narrowly avoiding an accident. I restarted the car and exited the freeway, about 3 or 4 miles later it re-occurred.wrench light and engine light illuminated. Fords health check app reported 'urgent service required'. I had the car towed to the dealer.

- Clayton, NC, USA

problem #9

Aug 172016

Fusion

  • 13,500 miles
Throttle body failed and had to be replaced only after 13,500 miles, purchased this vehicle as brand new and is only 9 months old. The vehicle died multiple times on the highway and could have got me in a serious wreck. The Ford tech said they are replacing hundreds of these yet I was never notified of it being a possible issue that I could have been seriously hurt.

- Austin, TX, USA

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