Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    ELECTRICAL SYSTEM:BATTERY

    • TSB #tsb18-2216

      NHTSA ID #10144195

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri

      More Information »

    DIGITAL INSTRUMENT PANEL

    • TSB #SSM-45823

      NHTSA ID #10078991

      • Date Announced: MAY 14 2016
      • Additional Info: How to Fix

      Summary: NEUTRAL TOW ENABLE/DISABLE NOT AVAILABLE IN THE VEHICLE SETTING MENU OF THE INSTRUMENT PANEL CLUSTER MESSAGE CENTER

      More Information »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SSM-45823

      NHTSA ID #10078991

      • Date Announced: MAY 14 2016
      • Additional Info: How to Fix

      Summary: NEUTRAL TOW ENABLE/DISABLE NOT AVAILABLE IN THE VEHICLE SETTING MENU OF THE INSTRUMENT PANEL CLUSTER MESSAGE CENTER

      More Information »

    EQUIPMENT

    • TSB #tsb18-2216

      NHTSA ID #10144195

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri

      More Information »