The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the "Stop Safely Now" message was displayed and the vehicle then lost motive power. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact stated that the transmission was replaced two years prior to the recurring failure. The failure mileage was approximately 131,000.

- Tewksbury, MA, USA

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at various speeds there was scraping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The manufacturer was notified and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V427000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 79,200.

- Albuquerque, NM, USA

While using full accessory power with the engine off, the car will allow you to change the gear shift dial to drive. The car is able to move in this position, but the gas pedal will not work. The 'ready to drive' light is.not on.

- Woodstock, GA, USA

Auto shuts down while driving, no power..must stop, shut off ignition and restart the engine...car seems to revert to normal after turning back on.has occured many times..local Ford dealer is aware of problem and has installed a counter..the counter clocks up when this occurs but resets when car is stopped and restarted...this is a potentially dangerous problem as this has happened in traffic and driver has no power, must pull out of traffic, restart and go again...

- Mechanicsburg, PA, USA